Reynolds American Reviews

Updated July 24, 2015
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3.5
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Recommend to a friend
Approve of CEO
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Susan M. Cameron
11 Ratings

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 34 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)

Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Pros and Cons

173 Employee Reviews

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  1. AWESOME JOB - MUCH BETTER OUTSIDE OF SALT LAKE CITY!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager I in Salt Lake City, UT
    Current Employee - Territory Manager I in Salt Lake City, UT

    I have been working at Reynolds American full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free car, free gas, free insurance, good pay, $9k bonus! Total pay almost $50k w/free car. I am still fairly new but highly recommend staying OUTSIDE OF SALT LAKE CITY! From what I hear this company is awesome, but my manager = not so good; indecisive; try's to micro-manage but fails; if you get the opportunity, take it! Short days, take it easy, just be seen at every visit :)

    Cons

    Simply the roll of the dice and whether you end up with an awesome manager like some that I have heard about; or a not so awesome manager (i.e. SLC, UT = entirely incapable of leading)!

    Advice to Management

    Time for some changes in the Salt Lake City Area. Account Management & Division Management! Highly recommended as I believe the two managers collude against employees (my peers feel the same way)!


  2. Rj Reynolds

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Car and bonus plus computer

    Cons

    Promotion based on manager liking you

    Advice to Management

    Be nicer


  3. More work Same money

    Current Employee - Territory Manager III in Albany, NY
    Current Employee - Territory Manager III in Albany, NY

    I have been working at Reynolds American full-time (More than 3 years)

    Approves of CEO
    Approves of CEO

    Pros

    Company Car, free gas, good vacation.

    Cons

    With this acquisition, we are doing twice the work for the same amount of pay.

    Advice to Management

    Try using positive reinforcement once in a while. You focus on the negative then repeat yourself 100000 times. Always looking for something wrong. I recently got scolded because a sign was crooked. My Advice to management is to SETTLE DOWN, we are out here on the front line, taking a beating from this recent acquisition. The last thing we need is you yelling at us for something that is out of our hands.


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  5. Administrative Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work, Great wellness program, onsite clinic (free of charge to employee), work out facility

    Cons

    The organization is a flat one - hard to move up


  6. Helpful (1)

    Excellent Company to Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Reynolds American (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training is top notch, resources needed to accomplish the goals always available.

    Cons

    There are no relevant cons you would not find anybody else to work.


  7. Helpful (1)

    Potential for growth with mobility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Reynolds American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company car, training, 401k, bonus, independence

    Cons

    Work load is increasing and difficult to balance. Compensation needs to be raised to accommodate increasing demands. Continuous training would be beneficial. Expense money needs to be updated to reflect current rates. More flexibility with relocation.


  8. meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    easy job, flexible schedule and good compensation

    Cons

    poor managment. lack of transparancy for advancement/lateral moves

    Advice to Management

    focus on retaining good talent, rather than framing yourself in the best way


  9. RJ employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and vacation packages.

    Cons

    Full week is on 37.5 hours


  10. too much politicis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Des Moines, IA
    Current Employee - Anonymous Employee in Des Moines, IA

    I have been working at Reynolds American full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great pay, amazing benefits, biggest 401k ive ever heard of (give 3 match 6 for a total of 9). free car, insurance, and gas make the job easy, flexible, very worth it.

    Cons

    Promotion process is really bad. The company politics are just brutal! There should be a much less subjective way to decide on promotions from positions. Most life time TMs have given up hope and are doing just enough not to get yelled at.


  11. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the people, great benefits and salary. The organization thrives on promoting within and provides strong robust training to help your advancement

    Cons

    Learning how to balance work and everyday life



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