Reynolds American

  www.reynoldsamerican.com
  www.reynoldsamerican.com

Reynolds American Reviews

Updated October 18, 2014
Updated October 18, 2014
237 Reviews
3.2
237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Reynolds American Chairman, President, & CEO Daniel M. Delen
Daniel M. Delen
42 Ratings

Review Highlights

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 33 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)


Cons
  • Poor work/ life balance-minimum 8 hours in the field (in 15 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Highlights

152 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fantastic Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II in Seattle, WA
    Current Employee - Territory Manager II in Seattle, WA

    I have been working at Reynolds American full-time (more than an year)

    Pros

    Compensation is excellent for entry-level (new-hires get $43,000 base pay plus performance based annual bonus, very nice company car and free gas, company matching 401k, reimbursements for cell-phone and internet). The company invests heavily into the training and development of skills in their employees. The skills they want you to use may seem pointless due to the incompetence of the people you deal with on a day to day basis at the Territory Manager position, but they are preparing you for the next level when you are in control of large accounts of 20+ stores. I have seen some comments that there is no advancement opportunities or you must "play the corporate game" in order to be promoted, simply not true. You have to be personable and apply the skills that they spend so much money teaching you, welcome to real-life. Flexible with work hours and you plan your own week. 17 days paid vacation upon hire and free to use them whenever you want (no black-out dates). Job security is great. Very laid back culture with the company and they know how to have fun, work hard-play hard culture.

    Cons

    Work can become monotonous after you get your territory in order. Dealing with employees of convenience stores is not the most prestigious job, but again, you must use "people" skills to get what you need.

    Advice to ManagementAdvice

    Do not move new-hires across the country, try to keep them more local to their home cities, even regional relocations would be better.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It all depends on who your manager is:)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II in San Francisco, NM
    Current Employee - Territory Manager II in San Francisco, NM

    I have been working at Reynolds American full-time (more than an year)

    Pros

    Flexible work schedule, good benefits, room for advancement

    Cons

    often end up working 60hrs/week, management demonstrates strong favoritism

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Territory manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time (more than 3 years)

    Pros

    good pay and benefits. work on your own for the most part which could be good or bad depending you your personality

    Cons

    its a cigarette company.....advancement is not as fast as they make it out to be.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Senior Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time

    Pros

    Great Culture
    Great Benefits
    Good Work Environment

    Cons

    Promotions are slow to come in Finance

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Awesome experiences and opportunities have been provided to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Winston-Salem, NC
    Current Employee - Director in Winston-Salem, NC

    I have been working at Reynolds American full-time (more than 10 years)

    Pros

    I am allowed to do my work without constant oversight. I have the opportunity to help other employees

    Cons

    Work-life balance is very challenging!

    Advice to ManagementAdvice

    Continue to be transparent and provide opportunites to high performing employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great experience and training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American full-time (more than an year)

    Pros

    Great benefits and salary. Flexible work schedule and excellent training. Day to day work is generally not difficult

    Cons

    Travelling often depending on the territory, sometimes national decisions don't translate well to the individual locations.

    Advice to ManagementAdvice

    A little more flexibility in terms of contracts would be nice

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good place to work, especially starting your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II in Chambersburg, PA
    Current Employee - Territory Manager II in Chambersburg, PA

    I have been working at Reynolds American full-time (more than an year)

    Pros

    Decent pay (especially for young people fresh out of college)
    Good bonus
    Great Car benefit! personal use/ spouse use
    Opportunity to get 2 raises (6% and then 8% in 3 years)
    If you have good management, day to day can be great, pretty easy!
    Good time off benefits
    good health/401K
    Good sales rep experience

    Cons

    Have to play the "game" to get promoted
    Industry is taboo... people say some interesting things about you
    You have to be mobile... which can be really good or really bad
    in gas stations all day, not the most glamorous work

    Advice to ManagementAdvice

    Don't micro manage and TM's will be happier

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    good company, good benefits, good wages

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time (more than 10 years)

    Pros

    wages ,benefits, location, growth, promotions

    Cons

    tobacco industry declining, non union environment

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Very good work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager III in Florence, SC
    Current Employee - Territory Manager III in Florence, SC

    I have been working at Reynolds American full-time (more than 5 years)

    Pros

    Great benefits, company car. Freedom to schedule your day and week.

    Cons

    Tobacco sales declining, upper mobility jobs seldom open up.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    It does not get better than RJR!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Marketing
    Current Employee - Trade Marketing

    I have been working at Reynolds American full-time (more than 3 years)

    Pros

    competitive salary, great benefits, 401k match, company vehicle, work hard / play hard, certification, critical selling skills - The list goes on

    Cons

    Nothing I can think of other than IT issues, as the database runs very slow
    Promotions are a lot less as of late due to little turnover - Actually a positive

    Advice to ManagementAdvice

    Continue driving the coaching culture

    Recommends
    Positive Outlook
    Approves of CEO

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