Reynolds American Reviews

Updated December 18, 2014
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22 Employee Reviews

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  1. Helpful (1)

    Don't apply if a lot of Sales Expirence!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager I
    Current Employee - Territory Manager I

    I have been working at Reynolds American full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    promise of good salary, car benefits

    Cons

    - They are really looking for kids out of college without real Sales expierence
    - YOU MUST RELOCATE!!!

    Advice to Management

    Hire professional Sales people

  2. Helpful (3)

    Your job depends on your manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Marketing Manager in Phoenix, AZ
    Current Employee - Trade Marketing Manager in Phoenix, AZ

    I have been working at Reynolds American full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Good entry level position
    -Company car and good benefits

    Cons

    -Upper level management
    -Too many tasks that are required that doesn't impact business
    -Management promotes on mobility instead of ability

    Advice to Management

    - Don't get in the way

  3. Helpful (2)

    Good entry level job, hard to move up. No commission for sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits: Company Car, Free Gas, Lots of Vacation, 401K Matching, Medical/Dental/Vision, Short term disability benefits, etc.

    Cons

    Company is slow to change procedures that aren't working well. The workload and expectations are totally dependent upon who your direct manager is.

    Advice to Management

    Have HQ decision makers spend more time with TM's in order to better understand what is going on at retail.

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  5. Helpful (1)

    Horrible Work/Life Balance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Pros

    Company car, benefits, vacation and freedom to work independently

    Cons

    Micro management, constant changing objectives, repetitious work

  6. Territory Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay is ok for first time territory manager.

    Cons

    Too much work, district managers are aloof .

    Advice to Management

    Listen to your sales reps.

  7. Helpful (1)

    My RJ Reynolds Experience 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Easy Job with decent salary after you put in the time. This job is cake. You pretty much get paid decent to drive around and bs with people.Put up with management once a month and that's it.
    Pretty much have a guaranteed base bonus every year even if you half ass it.
    Company Car, benefits.

    Cons

    Management is pretty awful. They are all brainwashed into thinking an old way of thinking and they push that on everyone else. Even younger management is brainwashed into it. You will only get promoted if you are in a Urban Market.
    Management preaches 1 thing and expects another.
    They try to make the marketing and sales of tobacco products rocket science.
    No matter how much you grow you assignment and increase market share it does not matter. If you are not on the succession list you will not get a high achieves rating. Getting on succession list only happens if you are in larger market and completely suck some ass.
    Division management really is useless. I am not sure what they're roll is. It is supposed to be to develop and move reps up and ge them promoted but they all act like a babysitter.

    Advice to Management

    Figure it out. I mean really figure it out. Let your reps do their thing. You have hired a ton of smart outgoing fresh out of college students. Don't stifle them or keep them from using their smarts and intelligence.
    Get out of your old way of thinking. Your merchandising tactics are completely out of control. You get an inch and take a mile. You still haven't figured it out yet that merchandising does not sell your product or increase market share. It is probably the least important aspect of the tobacco industry and you treat it like it's the most important/

  8. Territory Manager III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager III in San Jose, CA
    Current Employee - Territory Manager III in San Jose, CA

    I have been working at Reynolds American full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Give you a car, pay for cell phone, internet, gas.

    Cons

    micromanaging company, hires people directly out of college, fine if its your first job, but if you have worked elsewhere pass.... Oppertunity is to advance is very limited despite what they say.

  9. Territory Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager III in Oneonta, NY
    Current Employee - Territory Manager III in Oneonta, NY

    I have been working at Reynolds American full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    pay, benefits, car, insurance, bonus

    Cons

    micro managment
    constant change in direction
    busy work

    Advice to Management

    cut the staff in half

  10. Pros vs Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Houston, TX
    Current Employee - Account Manager in Houston, TX

    I have been working at Reynolds American full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Perks, company vehicle, health plan, 401k and overall daily work load.

    Cons

    Dying industry, non achievable demands and delusional corporate strategy.

    Advice to Management

    There are way to many of you.. Downsizing would be a great idea.

  11. Get out now!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II in Columbus, OH
    Current Employee - Territory Manager II in Columbus, OH

    I have been working at Reynolds American

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Company car, decent pay, decent health benefits

    Cons

    Constantly pushing programs that benefit the company only. Very political and favortism is a large part of this company

    Advice to Management

    Research proper management styles. This company promotes those that brown nose and say the right things at the right times. When it comes to consitently doing your job well, i feel that management over looks this aspect and promotes those that they get along with.

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