Reynolds American Reviews

Updated July 12, 2015
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4.0
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Susan M. Cameron
4 Ratings

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 34 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)

Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Pros and Cons

70 Employee Reviews

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  1. Reynolds American is a great company to work for with wonderful benifits.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Employee in Winston-Salem, NC
    Current Employee - Office Employee in Winston-Salem, NC

    I have been working at Reynolds American

    Approves of CEO
    Approves of CEO

    Pros

    Reynolds pays well compared to other companies in this area.

    Cons

    Every couple of years there is a reorganization within the company. They push being innovative but innovative usually turns into a reorganization.

    Advice to Management

    1


  2. Good Company, but a short term outlook.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL

    I worked at Reynolds American

    Recommends
    Recommends

    Pros

    good compensation, flexible hours. Decent benefits.

    Cons

    Senior management is quite arrogant. The long term outlook for the industry is not good. Unfortunately everything is looked at in a short term profit perspective. Most pricing is tied to taxes, so the ability to grow profitability is limited. The company has been slashing costs mostly personnel. this has limted their effectivenes at retail.

    Advice to Management

    Pay closer attention to the filed people. They understand what is key in the industry. Theory does not match reality. Get out more into the stores and talk with retialers and consumers. You may not really understand what the situation is.


  3. Great for advancement

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Atlanta, GA
    Current Employee - Territory Manager in Atlanta, GA

    I have been working at Reynolds American

    No opinion of CEO
    No opinion of CEO

    Pros

    Great opportunity for advancement, and you own your geographic territory. The benefits are pretty good. There is a flexible scedule which leaves time for a good work life balance.

    Cons

    The constant change in direction from upper management. We are defiantly not compensated for the amount of work we do. We are the lowest paid of all the major tobacco companies, with the exception of commonwealth. The industry as a whole is in a steady decline so I really don't know if there is a long term future in the tobacco industry.

    Advice to Management

    N/A


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  5. Helpful (3)

    Enjoyed working for RJR but needed a change

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Denver, CO
    Former Employee - Account Manager in Denver, CO

    I worked at Reynolds American

    Recommends
    Recommends

    Pros

    Great company to work for out of college. All the benefits are a plus. car, phone, internet, expense account (cc), paid time off, sick days, personal days. Moving up is more than possible if you are willing to relocate and work hard for it. I would recommend this job to new college grads looking to venture into sales. It has greatly helped me to build a strong resume. It will give you great training and teach you territory management skills.

    Cons

    The business is changing rapidly. The tobacco industry is falling fast and the company is trying to invent smokeless products to fix a nicotine addictions. People started smoking to enjoy the relaxing past time. With all the health risks and the FDA restrictions the company will be looking at some serious changes. People are always fearing the loss of their jobs and down sizing. It's an uneasy industry if your looking to enter it now. Plan on working none stop. You will always be on our email. They change VERY quickly in this company. As soon as you think you are caught up , you will start all over agin with something new. The job never stops and is always going in different directions. This is a industry not liked by many people. You MUST have thick skin because you WILL have people make comments to you while you are out working. I have personally been called a murderer. I have also been called a bad person on several occasions once on a plane ride and once by a homeless person. You are the face of the company and people WILL blame you for their personal stories.

    Advice to Management

    Look at hiring people based on skill rather than mobility. You are loosing good candidates because of it.


  6. SO,SO

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Columbus, OH
    Current Employee - Territory Manager in Columbus, OH

    I have been working at Reynolds American

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Large scale company with perks and incentives.

    Cons

    Very limited advancement potential unless your willing to let them control your life.

    Advice to Management

    Corporate needs to focus on employee retention and mobility preferences.


  7. Helpful (1)

    Recent org changes make me doubt our Leadership Team

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entry Level Manager Level in Santa Fe, NM
    Current Employee - Entry Level Manager Level in Santa Fe, NM

    I have been working at Reynolds American

    Recommends
    Recommends

    Pros

    If you are mobile and willing to relocate, the moving package is generous enough so you pocket some big cash.

    Cons

    The infiltration of RJRT employees into Santa Fe has negatively impacted the spirit of this company.

    Advice to Management

    Diversity? It is true what someone else said here in another post: if you are a female, you will hit a ceiling at entry level management.


  8. Good Experience with a strong company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Milwaukee, WI
    Current Employee - Territory Manager in Milwaukee, WI

    I have been working at Reynolds American

    Recommends
    Recommends

    Pros

    Wonderful benefits, company car, many expenses paid, great management with alot of experiance. Great training programs.

    Cons

    60+ hour work week. Always something to during the work day and after work and on the weekends. They also relocate people to places less than favorable places. Advancement is based on your desire to relocate anywhere.

    Advice to Management

    Consider relocation preferences. Employees that like where they live are happier.


  9. Great place to start your career

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager II in Dayton, OH
    Current Employee - Territory Manager II in Dayton, OH

    I have been working at Reynolds American

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    the company treats its employees very good. It lets you be on your own most days. The pay is great for people who are 1-5 years into their career.

    Cons

    you have to mobile to even be considered for a position

    Advice to Management

    i have no advice at this time


  10. Proactive and challenging

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Winston-Salem, NC
    Former Employee - Anonymous Employee in Winston-Salem, NC

    I worked at Reynolds American

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Benefits and opportunities are very good. They will challenge you. You may have to go elsewhere to get a promotion but you will get the work experience here.

    Cons

    The outsourcing of certain functions has entiled a new level of acceptable risk.

    Advice to Management

    Be careful of who you are picking to implement your plans. You need to check back on their performance once in a while.


  11. very good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Winston-Salem, NC
    Current Employee - Marketing Manager in Winston-Salem, NC

    I have been working at Reynolds American

    Approves of CEO
    Approves of CEO

    Pros

    the salary isvery good for this area

    Cons

    there is alot of stress due to job cuts.

    Advice to Management

    Keep employees informed as you've done in the past.



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