Reynolds American

www.reynoldsamerican.com
Profile Unclaimed

68 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Learned alot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Administrative Coordinator in Winston-Salem, NC
    Current Contractor - Administrative Coordinator in Winston-Salem, NC

    I have been working at Reynolds American as a contractor (less than a year)

    Pros

    Great solid company to work for.

    Cons

    Departmental head butts. Need to work together rather then against each other.

    Advice to ManagementAdvice

    See all sides, not just one.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    They purchased my former company and rooted out seasoned professionals.

    Former Employee - Territory Manager II
    Former Employee - Territory Manager II

    I worked at Reynolds American full-time (more than 10 years)

    Pros

    Field sales is a great place for but kissers.

    Cons

    Rookies now running the show.

    Advice to ManagementAdvice

    Grow up.

  3.  

    Great for someone looking for B2B experience out of college but not much more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager in San Francisco, CA
    Current Employee - Territory Manager in San Francisco, CA

    I have been working at Reynolds American full-time (less than a year)

    Pros

    Unsupervised for the majority of time, Company Car, Co-Workers are all eager to help, Great Training

    Cons

    Constant change of strategy, Clients, Most business conducted in dangerous areas, little to no room for advancement, Tobacco Industry is in decline yet management continues to pitch "increased sales"

    Advice to ManagementAdvice

    Change pay structure in California, Understand client sophistication level, terrible compensation program

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great salary / benefits / challenging culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Scientist in Winston-Salem, NC
    Former Employee - Senior Scientist in Winston-Salem, NC

    I worked at Reynolds American full-time (more than 10 years)

    Pros

    Excellent salary and benefits. At times way to political which causes people to go along for the sake of survival. Work environment improved for employees over the years to make it attractive to stay.

    Cons

    Challenging high performance culture to an excess. Management never ever satisfied with employee performance even in years where you left it all on the field and gave till it hurt your personal life.

    Advice to ManagementAdvice

    Improve middle management communication skills

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Perfect opportunity for "hungry" College Grad's to kickstart their professional career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Reynolds American full-time (more than 5 years)

    Pros

    -Opportunities for upward mobility if you are willing to RELOCATE and put in the work to get there.
    -Work Hard, Play Hard Company culture (if you're into that)
    -Developing Talent is highly valued... this company will invest in you!
    -All promotions are within the RAI talent pool (outside RAI hires are rare)
    -Benefits are fairly good (Vehicle/GAS, 401K, Health/Dental).

    Cons

    -little opportunity to be creative. Much of the work is execution and robotic based. Unfortunately, the job can get somewhat monotonous and boring.
    -inconsistency at entry level manager due to inexperienced manager's. Some manager's are excellent, some are horrible. In my opinion, much of this is due to RAI's "fast-track" strategy with succession candidates.
    -Some bureaucracy (like any other fortune 500).
    -Work Environment is primarily at Gas Stations and Convenience Stores... not exactly a glamorous work site.

    Advice to ManagementAdvice

    Give people the opportunity to share new ideas, practice creativity and innovation. The Tobacco Transformation you are trying to construct may be right under your nose.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Okay company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Pros

    Great benefits, company car. I've had one really great manager and one really bad. So much of the job depends on who your boss is since that is your main contact.

    Cons

    You will have no control over where you live. Employees that want to advance are given very little say in where they are relocated to.

    Advice to ManagementAdvice

    Post job openings and allow employees to apply for promotions in areas they are interested in.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good pay, solid benefits, work life balance is hit or miss!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager Trade Marketing
    Former Employee - Account Manager Trade Marketing

    I worked at Reynolds American full-time (more than 3 years)

    Pros

    The package is good (pay, car, phone etc) and work can be fun. Most co-workers are really good and promotion is possible (I was promoted after 16 months during a time when promotions were "rare").

    Cons

    Some managers are micromanagers to the extreme. Your work week will never be 40 hours unless you stay a Territory Manager for life. Best candidates not always promoted.

    Advice to ManagementAdvice

    Take away relocation as part of promotion and you will finally be able to promote the best talent instead of just the most flexible.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Be prepared for a 60 hour week

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Manager
    Former Employee - Territory Manager

    I worked at Reynolds American full-time (more than a year)

    Pros

    Great benefits, Good starting pay, and for the most part great team members

    Cons

    Lots of "equal opportunity" management, promotions take forever at least 18 months, micromanaged, Managers act as private investigators to and will ride your territory w/out you knowing.

    Advice to ManagementAdvice

    Hire the right person for the mgmt positions, and treat your territory managers right they are what drives the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Good if you have a good manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Reynolds American

    Pros

    Company Car, gas card, insurance, lots of vacation time, schedule can be flexible, good starting job out of college

    Cons

    Micro-management, dirty work conditions, ignorant retailers, unrealistic outlook on the future of tobacco, hard to get promoted unless you are a "favorite"

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Sales

    Current Employee - Sales Representative in Atlanta, GA
    Current Employee - Sales Representative in Atlanta, GA

    I have been working at Reynolds American full-time (more than a year)

    Pros

    pay and benefits, car, travel

    Cons

    limited mobility, deal with contracts

    Advice to ManagementAdvice

    none

Reynolds American Photos

Reynolds American
Sante Fe Natural Tobacco Company - Home Office
American Snuff Company - Home Office

+ Add Photo

Work at Reynolds American? Share Your Experiences

Reynolds American

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.