Reynolds American

  www.reynoldsamerican.com
  www.reynoldsamerican.com
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Reynolds American Reviews

Updated September 16, 2014
Updated September 16, 2014
232 Reviews
3.3
232 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Reynolds American Chairman, President, & CEO Daniel M. Delen
Daniel M. Delen
38 Ratings

Review Highlights

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 32 reviews)

  • Great pay and benefits, but don't think it's long term (in 11 reviews)


Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The atmosphere was one that was negative with low morale due to ineffective management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Trade Marketing Representative
    Former Employee - Trade Marketing Representative

    I worked at Reynolds American

    Pros

    The lifestyle of the job is great since it allows you work independently and not have to go to an office.

    Cons

    The culture is one that involves management by fear. You hear more negative than positive which is not a motivating factor.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Wonderful place to work before RJR got involved.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Reynolds American

    Pros

    Nice Insurance package. Nice company care. Good product line to represent with a name retailers know. A few old timers still work for the company and can tell you stories that will help in the field.

    Cons

    Management is young and does not have a clue about how to sell Natural American Spirit cigarettes. They need to step back and take a look at the brand. Current management are all RJR employees (Former management has all been fired or asked to leave). If you want to advance you will have to learn to kiss butt and make sure you only answer any type of question with the answer management wants to hear. No room in this company to have or express your personal feelings.

    Advice to ManagementAdvice

    NAS Cigarettes are not sold like Camel's. Maybe you should ask old employees (if any are left) about how proud they used to be to represent Santa Fe Natural. Now its like working for any run of the mill cigarette company.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Why isn't there a negative button?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American

    Pros

    - Good Salary and Benefits
    - Company Car available for personal use

    Cons

    - Zero work / life balance
    - Very little opportunity for advancement
    - Overall company is a popularity contest and if you aren't connected or perceived to be, your ratings, salary, and possible advancement is affected
    - VERY poor leadership

    Advice to ManagementAdvice

    - Get a clue! The company has a lot of hard working / loyal employees who are being treated VERY unfairly everyday!

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Get ready for a professional life of "pledging." That means, like when you are pledging, anything you do is wrong!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Division Manager
    Current Employee - Senior Division Manager

    I have been working at Reynolds American

    Pros

    Above average pay and benefits.

    Cons

    The Succession process deeming promotions is totally political and rigged.

    Advice to ManagementAdvice

    Upper management has wrecked a company that used to promote high performers and its success showed. Now, you rig promotion opportunities and you are left with a bunch of incompetent brown nosers who will sink the RJ Reynolds ship. Dan Delen and BAT are great; however, the Senior Leadership Team below Dan needs to be completely thrown out before the damage to RJR is permanent. Go back to a seniority / high performance promotion model and toss out the political shell game. Then, RJR will have competent, high-performing leaders.

    Doesn't Recommend
    Approves of CEO
  6. 1 person found this helpful  

    Don't sell tobacco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at Reynolds American

    Pros

    Pay. Is high that is only positive about this job in a rapidly declining industry no long term growth prospects

    Cons

    Everything
    No growth
    No long term opportunity
    Declining industry
    Villified industry
    Unhealthy industry
    People will laugh at you if you work here
    kids will be embarrassed of you

    Advice to ManagementAdvice

    Give it up to the government and tell the public the
    truth quit having employees beg smokers in stores to switch yo your brands it's pathetic and desperate

    Doesn't Recommend
  7. 1 person found this helpful  

    3

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager
    Current Employee - Territory Manager

    I have been working at Reynolds American

    Pros

    You would get a full time car with all expenses covered.

    Cons

    No matter how good you are, as long as you are not mobile you will never get promoted. Ever.

    Advice to ManagementAdvice

    Remove the career blockers, like British American Tobacco does.

    Doesn't Recommend
  8.  

    Great Salary EASY job, great travel, but if it seems U did ST wrong they wont allow you to prove it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Reynolds American

    Pros

    Great Pay for its industry

    Cons

    They will not trust you if it SEEMS you did something wrong and throw you under the train

    Advice to ManagementAdvice

    Try and TRUST people when they tell you they are doing their job right

    Doesn't Recommend

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