Reynolds American

www.reynoldsamerican.com

Reynolds American Reviews

Updated December 8, 2014
Updated December 8, 2014
245 Reviews
3.3
245 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Reynolds American Chairman, President, & CEO Daniel M. Delen
Daniel M. Delen
46 Ratings

Review Highlights

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 34 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)


Cons
  • There is almost zero work/ life balance (in 14 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Highlights

61 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager II in Dayton, OH
    Current Employee - Territory Manager II in Dayton, OH

    I have been working at Reynolds American

    Pros

    the company treats its employees very good. It lets you be on your own most days. The pay is great for people who are 1-5 years into their career.

    Cons

    you have to mobile to even be considered for a position

    Advice to ManagementAdvice

    i have no advice at this time

    Recommends
    Approves of CEO
  2.  

    Good Experience with a strong company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager in Milwaukee, WI
    Current Employee - Territory Manager in Milwaukee, WI

    I have been working at Reynolds American

    Pros

    Wonderful benefits, company car, many expenses paid, great management with alot of experiance. Great training programs.

    Cons

    60+ hour work week. Always something to during the work day and after work and on the weekends. They also relocate people to places less than favorable places. Advancement is based on your desire to relocate anywhere.

    Advice to ManagementAdvice

    Consider relocation preferences. Employees that like where they live are happier.

    Recommends
  3. 1 person found this helpful  

    Recent org changes make me doubt our Leadership Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Entry Level Manager Level in Santa Fe, NM
    Current Employee - Entry Level Manager Level in Santa Fe, NM

    I have been working at Reynolds American

    Pros

    If you are mobile and willing to relocate, the moving package is generous enough so you pocket some big cash.

    Cons

    The infiltration of RJRT employees into Santa Fe has negatively impacted the spirit of this company.

    Advice to ManagementAdvice

    Diversity? It is true what someone else said here in another post: if you are a female, you will hit a ceiling at entry level management.

    Recommends
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  5.  

    SO,SO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager in Columbus, OH
    Current Employee - Territory Manager in Columbus, OH

    I have been working at Reynolds American

    Pros

    Large scale company with perks and incentives.

    Cons

    Very limited advancement potential unless your willing to let them control your life.

    Advice to ManagementAdvice

    Corporate needs to focus on employee retention and mobility preferences.

    Recommends
    Approves of CEO
  6. 3 people found this helpful  

    Enjoyed working for RJR but needed a change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager in Denver, CO
    Former Employee - Account Manager in Denver, CO

    I worked at Reynolds American

    Pros

    Great company to work for out of college. All the benefits are a plus. car, phone, internet, expense account (cc), paid time off, sick days, personal days. Moving up is more than possible if you are willing to relocate and work hard for it.

    I would recommend this job to new college grads looking to venture into sales. It has greatly helped me to build a strong resume. It will give you great training and teach you territory management skills.

    Cons

    The business is changing rapidly. The tobacco industry is falling fast and the company is trying to invent smokeless products to fix a nicotine addictions. People started smoking to enjoy the relaxing past time. With all the health risks and the FDA restrictions the company will be looking at some serious changes. People are always fearing the loss of their jobs and down sizing. It's an uneasy industry if your looking to enter it now.

    Plan on working none stop. You will always be on our email. They change VERY quickly in this company. As soon as you think you are caught up , you will start all over agin with something new. The job never stops and is always going in different directions.

    This is a industry not liked by many people. You MUST have thick skin because you WILL have people make comments to you while you are out working. I have personally been called a murderer. I have also been called a bad person on several occasions once on a plane ride and once by a homeless person. You are the face of the company and people WILL blame you for their personal stories.

    Advice to ManagementAdvice

    Look at hiring people based on skill rather than mobility. You are loosing good candidates because of it.

    Recommends
  7.  

    Great for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Manager in Atlanta, GA
    Current Employee - Territory Manager in Atlanta, GA

    I have been working at Reynolds American

    Pros

    Great opportunity for advancement, and you own your geographic territory. The benefits are pretty good. There is a flexible scedule which leaves time for a good work life balance.

    Cons

    The constant change in direction from upper management. We are defiantly not compensated for the amount of work we do. We are the lowest paid of all the major tobacco companies, with the exception of commonwealth. The industry as a whole is in a steady decline so I really don't know if there is a long term future in the tobacco industry.

    Advice to ManagementAdvice

    N/A

    No opinion of CEO
  8.  

    Good Company, but a short term outlook.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Manager in Chicago, IL
    Former Employee - Account Manager in Chicago, IL

    I worked at Reynolds American

    Pros

    good compensation, flexible hours. Decent benefits.

    Cons

    Senior management is quite arrogant. The long term outlook for the industry is not good. Unfortunately everything is looked at in a short term profit perspective. Most pricing is tied to taxes, so the ability to grow profitability is limited. The company has been slashing costs mostly personnel. this has limted their effectivenes at retail.

    Advice to ManagementAdvice

    Pay closer attention to the filed people. They understand what is key in the industry. Theory does not match reality. Get out more into the stores and talk with retialers and consumers. You may not really understand what the situation is.

    Recommends
  9.  

    Reynolds American is a great company to work for with wonderful benifits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Office Employee in Winston-Salem, NC
    Current Employee - Office Employee in Winston-Salem, NC

    I have been working at Reynolds American

    Pros

    Reynolds pays well compared to other companies in this area.

    Cons

    Every couple of years there is a reorganization within the company. They push being innovative but innovative usually turns into a reorganization.

    Advice to ManagementAdvice

    1

    Approves of CEO
  10.  

    Great company for recent graduates seeking their first professional experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Division Manager
    Current Employee - Senior Division Manager

    I have been working at Reynolds American full-time (more than 10 years)

    Pros

    - Provides great insight and transferrable skill set for trade marketing and sales positions
    - Solid investment on employee training
    - Competitive salaries and superior benefits
    - Promotes from within

    Cons

    - Declining industry
    - Mobility is a critical factor for consideration for promotions
    - Dramatic reduction in the number of promotions and lateral movement in the last two years

    Advice to ManagementAdvice

    Continue to invest in new products and to lead the industry in alternative tobacco products and cessation products.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    This is a great company to work for, but at times can be overwhelming. The benefits make up for it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time

    Pros

    The benefits that the company offers

    Cons

    The time spent on work after 5:00pm.

    Recommends
    Positive Outlook
    Approves of CEO

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Reynolds American
Sante Fe Natural Tobacco Company - Home Office
American Snuff Company - Home Office

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