RichRelevance

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RichRelevance Reviews

Updated August 18, 2014
Updated August 18, 2014
50 Reviews

3.3
50 Reviews
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David Selinger
19 Ratings

9 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Good Ideas + Poor Execution = Trouble Ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Scientist  in  San Francisco, CA
    Current Employee - Data Scientist in San Francisco, CA

    Pros

    3 or 4 years ago, RR was a fun place to work where everyone believed in the CEO and his vision of bringing personalization to the greater world of e-Commerce. RR hooked up early on with some very good clients, but after the smoke and mirror show put forth at signing - the innovation stopped and the company has never (and never will) fully recover.

    Cons

    CEO is unable to stay on course and has basically fooled the staff and bullied the management into following his haphazard direction. He has stocked the senior group with his do nothing cronies who basically deliver very few of the milestones they promise to clients, while he spends his days making media appearances where all he talks about is his glory days at Amazon. How can the CEO of a company gain access to an interview on NPR and then talk about Amazon, not his own company for the entire 5 minutes?

    Through poor leadership and management and a lack of innovation, RR has gone from leading the race to simply another media company with a good idea on paper and poor execution in practice.

    Advice to ManagementAdvice

    Three layoffs in 5 years says it all. Terrible leadership from the CEO who is out building his own personal brand everyday, to the President who has accomplished nothing since he took over, all the way down to a whole staff of "smart engineers" who have delivered exactly zero innovation. Big Data is only a big idea when you can actually extract it and use it to grow your business

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Client services has the worst management members

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    Pros

    Centrally located, close to public transportation, feels like a fun start up (from the outside)

    Cons

    1. Managers don't really care, they will make you feel miserable every day and do nothing when you are being abused by a male colleague even after expressing yourself.
    2. Manager does not listen to feedback and hires colleagues that have the least technical aptitude - only to build a empire of their own.
    3. You do all the work, while your manager and other ass kissing colleagues take all the credit.
    4. Upper management does not follow the open door policy that they preach about.
    5. At the end of the day if you can't play the office politics, you can't work here.

    Advice to ManagementAdvice

    The company has a lot of potential, but the management team is there to stop the success of the company. I only hope the founders realize the black moles within the management team before it is too late

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 6 people found this helpful  

    Really bad company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Not anything positive feedback on company.

    Cons

    I was hired in March 2013 and was laid off after 4 months for no reason.The company was not really doing good.I feel they should not advertise and hire people and lay them off in couple of months.The immediate managers are bad.My manager had no clue and was not technical at all.He just used to expect results and there was no proper transition of job duties.

    Advice to ManagementAdvice

    Please see and understand what happening below you and how low level the employees really feel.This will really help the company to grow.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    Highly DO NOT recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    Pros

    Good people, fun social events, great location in downtown SF

    Cons

    Company is currently going through a RIF, second in three years, and the quality contributors are always the ones effected negatively. No career advancement because no one takes the time to care or guide properly. Exec team and management are pitiful, no one can take the reigns and lead the direction of the company.

    Advice to ManagementAdvice

    Hire the proper financial advisers to avoid going through a potential third round of layoffs. Don't tell employees this may happen again because cutting people shouldn't always be the option. Be transparent about what's going on because employees know more than you think.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Had that startup, world changing feel in the beginning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was a close-knit family and everybody had the same focus on building the company and attracting top customers. The back-end development of the software engine was very good and a quite a bit of thought was put into the moving pieces.

    Cons

    Highly against working remotely. It was actually discouraged. The best contributing employees are ones that don't need to come into the office for 16 hours a day.
    A great deal of focus was upon marketing rather than sales or building up the product or handling client services.
    High turn-over with the initial senior management that helped build the foundations of the company. Actually nobody from the old senior management is left there except the founders. Multiple client services VP.
    In reading some of the positive reviews, it tends to have a marketing flare. The negative ones are more honest.

    Advice to ManagementAdvice

    IPO

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Interesting company but too focused on marketing. Huge emphasis on making it seem like a Google or FB which it isn't.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fun. Can't say that everyday doesn't have it's laughs. Passion. Need lots of passion to strive to maintain momentum.

    Cons

    Current opensource Mahout technology developed by past customer took it's toll on our enterprise clients (public knowledge. google mahout overstock). As more and more opensource becomes readily available, the differentiation factor diminishes greatly. In looking at the rest of the comments here, I see a general theme of marketing blurbery. That's where I see the fault of the company really lies. It's too focused on marketing and being glitzy rather than being innovative. If a former customer created a workable solution and threw it out in the opensource world...then you have to strive to innovate rather than change marketing and keep pushing the old same stuff.

    Advice to ManagementAdvice

    Cut the marketing budget perhaps and put it into engineering? Focus more on creating product differentiators. That's really the key. How do I keep my company on the cutting edge, especially when opensource alternatives have eaten away at our earnings.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Rich Relevance- Growing Startup

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    Pros

    Rapidly growing startup, useful service.

    Cons

    The organization is dysfunctional and unethical if not actually dishonest- misleading and cheating vendors and playing them off against each other. Some managers perform tasks which should be performed by others which require substantial amounts of time away from their core duties and which is counterproductive to the work of others. The facilities are overcrowded.

    Advice to ManagementAdvice

    Stopping trying to manipulate and cheat your vendors. Try to treat them fairly.

    Doesn't Recommend
  9. 4 people found this helpful  

    Paranoid, know it all management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    Pros

    interesting market potential but many other competitors and same technology out there. not sure if technology can not be duplicated elsewhere

    Cons

    stay away. Incompetent, fire fighting management who creates crisis in order to feel good

    Advice to ManagementAdvice

    get a life. Let its people do their job. Don't control everything.

    Doesn't Recommend
  10. 3 people found this helpful  

    Lots of room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    People are smart and friendly at lower ranks
    Lots of internal jokes so people take things in strides

    Cons

    Unhappy, burnt out people. No work-life balance there. Lots of emphasis on marketing and fluff but no real structure to service. Rather than focus on creativity, the focus seems to be "improve the overall image of the company" which shouldn't be the solution.

    Advice to ManagementAdvice

    Focus on problems, not on cover up

    Doesn't Recommend
    Neutral Outlook

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