RichRelevance Reviews

Updated May 16, 2014
Updated May 16, 2014
50 Reviews

3.3
50 Reviews
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David Selinger
19 Ratings

22 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Evolution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at RichRelevance full-time for more than a year

    Pros

    We bought in a team of experienced professionals at the Exec level to help mature the company. This balance between the old guard and the new guard is actually very good for the long run. Growing pains do exist, but I think we are reaching a point in our company's history where we can no longer be the 50 person start up we once were. We have big brand retailers that we work with and I think people forget how great our product is, especially when you see it daily.

    Cons

    Growing pains and remembrance of the things past is hurting us right now. Newer people, like me, are excited for the road ahead, whereas, people who have been here for years have probably seen a lot of the changes

    Advice to ManagementAdvice

    Keep making the right choices for the long run, not the short term.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great company, great team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RichRelevance full-time for less than a year

    Pros

    The company has a very clear idea of who the customers are and what problem it solves for these customers. It is the leader in its field and is growing fast.
    The average IQ across the company is very high. Very little politics and a strong can-do attitude. Management is extremely transparent with employees and shares with them what other companies typically consider confidential. The culture is great and it is fun to come to work.

    Cons

    The company has grown fast over the last few years and suffers from typical startup growth pains like for example communication across teams not being as fluid as needed.

    Advice to ManagementAdvice

    Keep the bar high for new hires.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    2014 Will Be a Game Changer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  New York, NY
    Current Employee - Account Manager in New York, NY

    I have been working at RichRelevance full-time for less than a year

    Pros

    The culture here is fantastic. The "average" person is spectacular. I enjoy walking in the door every day. RichRelevance is filled with smart people who are passionate about Ecommerce technology and the majority of them believe in the direction the company is headed. There are very few companies out there that have under 300 people that create the flexibility to take talented people that may be in the wrong job and figure out a career path for them that will utilize their strengths. I understand that isn't always possible but when it is it definitely takes a good manager to fight the fight for someone on their team to make sure they end up in the right spot. The re-org in mid-2013 was painful and it took several months for the dust to settle, but things feel very very solid going into 2014. I am beyond enthusiastic to be part of this incredible company and know RichRelevance will succeed!

    Cons

    If I had to say one, the office location. I spend more time than I should getting here and I'm more productive (and happy) working from home one day a week.

    Advice to ManagementAdvice

    Try and be as transparent as possible. Give feedback. Continue to reward good behavior. Continue investing in the culture because that's half the reason why we're here.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Bring your A game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  San Francisco, CA
    Current Employee - Engineer in San Francisco, CA

    I have been working at RichRelevance full-time for more than a year

    Pros

    You need to be very talented to survive here. The managers have a pretty high bar which can be inspiring. Lots of changes have been made for this year and I believe 2014 will be a good year for the company.

    Cons

    Because of the high expectations, some people get stressed from the constant need to innovate. With multiple changes on a myriad of projects, it feels like you can never breathe from project to project.

    Advice to ManagementAdvice

    Take the time to focus on a series of high impact projects instead of finding the bright shiny objects. CEO should continue to have a strong vision about what he wants to see from each department.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Work Hard, Play hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RichRelevance full-time for less than a year

    Pros

    Culture, People, Opportunity are all very real

    Cons

    You have to be much more aware than yourself to sustain yourself.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Cutting Edge Technology, Fun People, Great Atmosphere, and A Game Changer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at RichRelevance full-time for more than a year

    Pros

    1.) Fun: I laugh everyday
    2.) Learn: There's so much to understand, you'll never have to worry about being monotonous as you are constantly learning
    3.) Customers: You'll work with some of the biggest customers
    4.) People: Intelligent, hardworking and have a sense of humor
    5.) Our legal counsel: He's #$%! awesome as #$!@!.

    Cons

    1.) Meetings: If you can't multi task or have an ability to say "no" to un-necessary meetings, then you'll have a hard time.
    2.) Email: If you like having an empty Outlook or work email account, look somewhere else
    3.) Intense: If you can make it in {rr} you can make it anywhere

    Advice to ManagementAdvice

    We're always chopping down new trees. There comes a time when we should just sharpen our axe.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    A fast-growing, young company with smart, hardworking people and great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director  in  Atlanta, GA
    Current Employee - Sales Director in Atlanta, GA

    I have been working at RichRelevance full-time for less than a year

    Pros

    Great culture and fun events
    The people are extremely intelligent and fun to work with
    Far and away leading technology in the space

    Cons

    So far, no cons as of yet.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Lots of Talented and Bright Folks!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  San Francisco, CA
    Current Employee - Engineer in San Francisco, CA

    I have been working at RichRelevance full-time for less than a year

    Pros

    Great start up environment, generous perks and smart people all in one place! I joined because I wanted to be a part of an innovative, scrappy start up. We have grown since I've been here, but it's still scrappy and we're building products quickly. Lots of great people to learn from makes me feel like I've finally found the right balance between exciting work and talented people.

    Cons

    Company is growing quickly and business has lots of moving pieces so the pace of business here is fast. Sometimes that pace is not for everyone and for those who can't move fast enough, they continue to play catch up.

    Advice to ManagementAdvice

    Solicit feedback of employees to assure a healthy working environment
    Pay well with salary and equity so that people don't have to worry about that stuff. We're not here for the money, we're here because we believe in the business

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    So far , so good - a hidden gem.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at RichRelevance full-time for less than a year

    Pros

    Interesting "big data" problems to work on. Great, engineer-friendly culture. Unlimited PTO! "Small company" feel is still there - email jokes that go to "all", silliness etc. still happens. Incredibly smart people- some of the most brilliant you'll find. Lots of "Dot-com" perks like free food, massages, games room etc. Friendly people, still relatively flat hierarchy (CEO walks around SF office and greets people daily). Execs are all ex-engineers to they "get" software development. Potential to make money if it goes IPO or gets acquired. Very open communication - financial numbers are published and company fiscal health is always discussed openly.

    Cons

    Can be chaotic - but to be expected in a start-up and some people like that. Dealing with remote offices/employees means lots of conference calls. Not a 9-5 easy paycheck. WFH policy (or lack of) is awkward - people tend to make weird excuses so they can work from home and email everyone ("have to babysit the dog as he's throwing up"). No major red flags...yet.

    Advice to ManagementAdvice

    Careful not to pile on the bureaucracy or instill heavy methodologies/process as the company grows. Genius thrives on chaos. Don't try to "manage" or "control" engineers - tell them what you want, and let them figure out how to get there. No heavy project management. You have a winning formula so don't mess with it. Don't lower the hiring standards to grow quickly. Publish a liberal work-from-home policy such as "whenever you want" - no excuses needed.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    There are many reasons why I (and others) have returned after leaving...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at RichRelevance

    Pros

    -Brilliant, dedicated, professional co-workers
    -Some of the biggest brains in the industry leading the company
    -Strong technology and personalization vision that aligns with customer and marketplace demands
    -Solid benefits package as well as additional start-up benefits such as weekly catered lunches, monthly happy hour and on-site massage, unlimited vacation policy

    Cons

    -The company's particular stage of growth may not be well-suited for all employees
    -Lack of some structure/processes has created inevitable gaps in communication between departments or throughout the company which will need to be addressed

    Advice to ManagementAdvice

    -Employee morale is critical and should be continuously nurtured. While there are great tools for appreciation and recognition in place, it's always worth exploring additional/different channels

    Recommends

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