Ricoh Americas Corporation
2.7 of 5 326 reviews
www.ricoh-usa.com Malvern, PA 5000+ Employees

Ricoh Americas Corporation Reviews

Updated Apr 6, 2014
All Employees Current Employees Only

2.7 326 reviews

                             

48% Approve of the CEO

Ricoh Americas Corporation Chairman & CEO Martin Brodigan

Martin Brodigan

(103 ratings)

39% of employees recommend this company to a friend
76 Employee Reviews Back to all reviews
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1 person found this helpful  

Fantastic products, but poor internal processes.

Major Account Executive (Current Employee)
Little Rock, AR

I have been working at Ricoh Americas Corporation full-time for more than 3 years

ProsA lot of internal resources, specialists, and training at your disposal.

ConsYou have to rely on a lot of different people from different departments to get things done. Billing and service need much improvement.

Advice to Senior ManagementLet your salespeople actually sell, and don't bog them down with huddles, redundant trainings, conferences, meetings, and busy activity work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Inside sales representative

Inside Sales National Account Representative (Former Employee)
Louisville, KY

I worked at Ricoh Americas Corporation full-time for more than 10 years

ProsStrong company with good benefits and 401k plan. Great environment to work.

ConsCommunication from corporate level down is lacking.

Advice to Senior ManagementImprove on communication

Yes, I would recommend this company to a friend

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Not bad but pay could be better

IT Consultant (Current Employee)
Lawrenceville, GA

I have been working at Ricoh Americas Corporation full-time for more than 5 years

ProsNice management and coworker atmosphere, opportunities to learn

ConsPay a little below market

Advice to Senior ManagementBring salaries up to cost of living

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good place to work

Customer Billing Specialist (Former Employee)
Duluth, GA

I worked at Ricoh Americas Corporation full-time for more than 5 years

ProsThis is an awesome company to work for if you want to learn different skills for future jobs. They offer great pay and their are opportunities for advancement.

ConsIt's all about who you know in order to move up. If you're lazy and push your work off on others, you will move up faster than someone who really works hard.

Advice to Senior ManagementPay more attention to what's going on and listen to your employees.

Yes, I would recommend this company to a friend

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Dynamic and exciting working environment.

Anonymous Employee (Current Employee)

I have been working at Ricoh Americas Corporation for more than 10 years

ProsGreat people with a committment to customer service.

ConsGetting better, but we still tend to have to many silos

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great team based environment

Account Executive II (Current Employee)
Quincy, MA

I have been working at Ricoh Americas Corporation full-time for less than a year

ProsGreat fun based environment and small sales team to work with. Managers are helpful.

ConsToo much trainings and base pay is low compare to other companies in same segment.

Advice to Senior ManagementIncrease salaries

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Site Supervisor

Site Supervisor (Current Employee)
Phila, PA

I have been working at Ricoh Americas Corporation full-time for more than 3 years

ProsGood people to work with

ConsLow pay,not really enough to support a family

Advice to Senior ManagementPay your good people better and they may stay.

Yes, I would recommend this company to a friend

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Great Company, may be on the rise

Sales Representative (Former Employee)
Alexandria, VA

I worked at Ricoh Americas Corporation full-time for more than 10 years

ProsGreat people to work with, in general management has their act together.

ConsCompany has been going through the process of becoming a services led company and as a result they have been going through way to many changes and layoffs. If you are interested in working for them, I would do it. Just be prepared for constant changes.

Advice to Senior ManagementKeep up the good work.

Yes, I would recommend this company to a friend

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Very pleasant

Senior On-Site Service Specialist (Current Employee)
Charlotte, NC

I have been working at Ricoh Americas Corporation full-time for less than a year

ProsThe pay, the people, the small teams, the management (on the Ricoh side of business). Chances for advancement are very good once you've worked a year. Insurance benefits are better after a year. You get ALOT of vacation time.

ConsThere are alot of changed. Due to no fault of Ricoh. They outsource you to accounts. It was the account that was constantly changing their processes and policies.

Advice to Senior ManagementGet and remain organized

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good Place to work for

Account Executive (Current Employee)
Cerritos, CA

I have been working at Ricoh Americas Corporation full-time for more than a year

ProsRicoh will train you. they have one of the best training in the industry, Very Broad product line.

ConsCopiers are hard to sell

Advice to Senior ManagementIncrease the base pay

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Ricoh Americas Corporation reviews and ratings — including employee satisfaction and approval rating for Ricoh Americas Corporation CEO Martin Brodigan. All 76 reviews posted anonymously by Ricoh Americas Corporation employees.