RightNow Technologies

www.rightnow.com

RightNow Technologies Reviews

Updated January 14, 2015
Updated January 14, 2015
56 Reviews
4.1
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RightNow Technologies Chairman, President, and CEO Greg R. Gianforte
Greg R. Gianforte
44 Ratings

Review Highlights

Pros
  • High performing team, good work-life balance, rewarding work, great solution and satisfied customers (in 3 reviews)

  • Great people, commitment to customers (in 4 reviews)


Cons
  • All Senior Management are "Yes men/women" to CEO (in 3 reviews)

  • There is a lot of nepotism, which is probably par for the course when your HQ is in a small town in Montana (in 3 reviews)

More Highlights

25 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RightNow Technologies

    Pros

    Fast pasted corporate culture and exciting technology

    Cons

    Business was sold to Oracle

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good company.

    Former Employee - Senior CSM
    Former Employee - Senior CSM

    I worked at RightNow Technologies

    Pros

    Fast paced and exciting culture.

    Cons

    Upgrades were always an issue.

    Advice to ManagementAdvice

    Not much now, company sold.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Short but sweet.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Product Manager in Bozeman, MT
    Former Employee - Technical Product Manager in Bozeman, MT

    I worked at RightNow Technologies full-time (less than a year)

    Pros

    RNT was in BZN, which was better than going to CA each week to work. The team was tight and worked well together. The product wasn't perfect but the sales team strong so it was stable and growing.

    Cons

    I had the wrong job, which wasn't their fault at all.

    Advice to ManagementAdvice

    Sell to Oracle.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Nice People - Great Product

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RightNow Technologies full-time (more than a year)

    Pros

    Close knit team of like-minded professionals who really care about delivering a positive experience to customers

    Cons

    Lost many people since acquisition in 2012 by Oracle.. culture has been diluted significantly... not the same as it was.

    Neutral Outlook
  6.  

    RightNow was great before Oracle...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Web Development in Bozeman, MT
    Former Employee - Manager, Web Development in Bozeman, MT

    I worked at RightNow Technologies full-time (more than 3 years)

    Pros

    It had a small company feel with the benefits of being a publicly traded company. The people were amazing and everyone worked and played hard

    Cons

    It was purchased by Oracle and the culture of the company changed radically and quickly.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    A little political, but small and nimble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bozeman, MT
    Former Employee - Anonymous Employee in Bozeman, MT

    I worked at RightNow Technologies full-time (more than 3 years)

    Pros

    Small company with international reach
    Still nimble, eager'
    Family feel

    Cons

    Too political
    Too US (specifically Montana/HQ) centered
    No benefits coverage for domestic partners

    Advice to ManagementAdvice

    Keep your religion out of your business. Pay more attention to departments other than sales and development.

    Recommends
    Disapproves of CEO
  8.  

    Positive experience working for growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Specialist in Bozeman, MT
    Former Employee - Operations Specialist in Bozeman, MT

    I worked at RightNow Technologies full-time (more than a year)

    Pros

    Fast paced with lots of opportunity, RightNow provides a cutting edge product in the Software as a Service category and are constantly adding to their offerings.

    Cons

    Fast paced with lots of change, RightNow provides a cutting edge product in the Software as a Service category and are constantly adding to their offerings.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Culture, Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Bozeman, MT
    Former Employee - Anonymous Employee in Bozeman, MT

    I worked at RightNow Technologies

    Pros

    The people i work with are great: smart, passioniate, and helpful!

    Cons

    Company had some growing pains as they got larger and now sold to Oracle

    Recommends
    Approves of CEO
  10.  

    I have enjoyed working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Bozeman, MT
    Current Employee - Anonymous Employee in Bozeman, MT

    I have been working at RightNow Technologies

    Pros

    I enjoy a good benefits package as well as an appreciation for having a good balance between work and home life.

    Cons

    I had to take a pay cut to come work here because Montana wages are not as high as the rest of the country.

    Advice to ManagementAdvice

    Keep up the good work, I look forward to the future opportunities of working with Oracle in the years to com.

    Recommends
    Approves of CEO
  11.  

    RightNow is a Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA

    I have been working at RightNow Technologies

    Pros

    Close-knit employees, good management, ample professional opportunity

    Cons

    Growing fast, headquarters is not easy to get too, many competetive threats

    Recommends
    Approves of CEO

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