RightNow Technologies Reviews

Updated June 20, 2015
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RightNow Technologies Chairman, President, and CEO Greg R. Gianforte
Greg R. Gianforte
22 Ratings

27 Employee Reviews

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  1. Pretty Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Engineer, Professional Services
    Former Employee - Quality Assurance Engineer, Professional Services

    I worked at RightNow Technologies

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good work environment. Everyone was nice and gave you a chance to learn different things.

    Cons

    Responsibilities can get repetitive pretty quickly as lots of testing is needed.


  2. Great culture, great product

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RightNow Technologies

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The people were always very helpful

    Cons

    Not a lot of investment in marketing


  3. Excellent Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RightNow Technologies

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fast pasted corporate culture and exciting technology

    Cons

    Business was sold to Oracle


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  5. Good company.

    Former Employee - Senior CSM
    Former Employee - Senior CSM

    I worked at RightNow Technologies

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fast paced and exciting culture.

    Cons

    Upgrades were always an issue.

    Advice to Management

    Not much now, company sold.


  6. Short but sweet.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Product Manager in Bozeman, MT
    Former Employee - Technical Product Manager in Bozeman, MT

    I worked at RightNow Technologies full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    RNT was in BZN, which was better than going to CA each week to work. The team was tight and worked well together. The product wasn't perfect but the sales team strong so it was stable and growing.

    Cons

    I had the wrong job, which wasn't their fault at all.

    Advice to Management

    Sell to Oracle.


  7. Helpful (1)

    Nice People - Great Product

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RightNow Technologies full-time (More than a year)

    Neutral Outlook
    Neutral Outlook

    Pros

    Close knit team of like-minded professionals who really care about delivering a positive experience to customers

    Cons

    Lost many people since acquisition in 2012 by Oracle.. culture has been diluted significantly... not the same as it was.


  8. RightNow was great before Oracle...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Web Development in Bozeman, MT
    Former Employee - Manager, Web Development in Bozeman, MT

    I worked at RightNow Technologies full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It had a small company feel with the benefits of being a publicly traded company. The people were amazing and everyone worked and played hard

    Cons

    It was purchased by Oracle and the culture of the company changed radically and quickly.


  9. A little political, but small and nimble

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bozeman, MT
    Former Employee - Anonymous Employee in Bozeman, MT

    I worked at RightNow Technologies full-time (More than 3 years)

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Small company with international reach Still nimble, eager' Family feel

    Cons

    Too political Too US (specifically Montana/HQ) centered No benefits coverage for domestic partners

    Advice to Management

    Keep your religion out of your business. Pay more attention to departments other than sales and development.


  10. Positive experience working for growing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Bozeman, MT
    Former Employee - Operations Specialist in Bozeman, MT

    I worked at RightNow Technologies full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced with lots of opportunity, RightNow provides a cutting edge product in the Software as a Service category and are constantly adding to their offerings.

    Cons

    Fast paced with lots of change, RightNow provides a cutting edge product in the Software as a Service category and are constantly adding to their offerings.


  11. Great Culture, Great Company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bozeman, MT
    Former Employee - Anonymous Employee in Bozeman, MT

    I worked at RightNow Technologies

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The people i work with are great: smart, passioniate, and helpful!

    Cons

    Company had some growing pains as they got larger and now sold to Oracle



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