RightNow Technologies

  www.rightnow.com
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RightNow Technologies Reviews

RightNow Technologies – Bozeman – “Main entrance”

RightNow Technologies – Bozeman – “Main entrance”
All Employees Current Employees Only

3.9 51 reviews

91% Approve of the CEO

RightNow Technologies Chairman, President, and CEO Greg R. Gianforte

Greg R. Gianforte

(43 ratings)

85% of employees recommend this company to a friend

Review Highlights

Pros
  • High performing team, good work-life balance, rewarding work, great solution and satisfied customers (in 3 reviews)

  • Great people, commitment to customers (in 4 reviews)


Cons
  • All Senior Management are "Yes men/women" to CEO (in 3 reviews)

  • There is a lot of nepotism, which is probably par for the course when your HQ is in a small town in Montana (in 3 reviews)

More Highlights
21 Employee Reviews Back to all reviews
Relevance Date Rating
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    1 person found this helpful  

    Nice People - Great Product

    Anonymous Employee (Former Employee)

    ProsClose knit team of like-minded professionals who really care about delivering a positive experience to customers

    ConsLost many people since acquisition in 2012 by Oracle.. culture has been diluted significantly... not the same as it was.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    RightNow was great before Oracle...

    Manager, Web Development (Former Employee) Bozeman, MT

    ProsIt had a small company feel with the benefits of being a publicly traded company. The people were amazing and everyone worked and played hard

    ConsIt was purchased by Oracle and the culture of the company changed radically and quickly.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    A little political, but small and nimble

    Anonymous Employee (Former Employee) Bozeman, MT

    ProsSmall company with international reach
    Still nimble, eager'
    Family feel

    ConsToo political
    Too US (specifically Montana/HQ) centered
    No benefits coverage for domestic partners

    Advice to Senior ManagementKeep your religion out of your business. Pay more attention to departments other than sales and development.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Positive experience working for growing company

    Operations Specialist (Former Employee) Bozeman, MT

    ProsFast paced with lots of opportunity, RightNow provides a cutting edge product in the Software as a Service category and are constantly adding to their offerings.

    ConsFast paced with lots of change, RightNow provides a cutting edge product in the Software as a Service category and are constantly adding to their offerings.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Culture, Great Company

    Anonymous Employee (Former Employee) Bozeman, MT

    ProsThe people i work with are great: smart, passioniate, and helpful!

    ConsCompany had some growing pains as they got larger and now sold to Oracle

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    I have enjoyed working here

    Anonymous Employee (Current Employee) Bozeman, MT

    ProsI enjoy a good benefits package as well as an appreciation for having a good balance between work and home life.

    ConsI had to take a pay cut to come work here because Montana wages are not as high as the rest of the country.

    Advice to Senior ManagementKeep up the good work, I look forward to the future opportunities of working with Oracle in the years to com.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    RightNow is a Great Place to Work

    Anonymous Employee (Current Employee) San Mateo, CA

    ProsClose-knit employees, good management, ample professional opportunity

    ConsGrowing fast, headquarters is not easy to get too, many competetive threats

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    expanded my skillset

    Development (Current Employee) Bozeman, MT

    Prosgood work life balance, don't need to work 100 hours per week.
    management is not complete royalty.
    Feel like my contributions matter.

    Consmore metrics used to determine performance, amount of bureaucracy has expanded as the company has expanded.
    software projects are on time which is an exception to most software projects.

    Advice to Senior Managementbuy something nice will all the stock options you got from the oracle acquisition.
    curious to know what happens after the merger.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great people, product and direction

    Anonymous Employee (Current Employee) Reston, VA

    ProsThe company hires the absolute best talent on the market. I have read reviews by some that interpret this as arrogance but, in today's economy, every hire-opportunity has to be strategic. I appreciate a company that takes the talent-recruitement process seriously.

    ConsThere is a tremendous amount of training available for our product-set. I appreciate that the company will be lending more focus to management, communication and soft-skill training in the coming year to compliment the product training focus that exists today.

    Advice to Senior ManagementManagement tiers may be getting too "deep". Considering flattening some organizations so top-brass is able to stay closer to the work/client-level relationships.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Good place to work

    Sales (Former Employee) Bozeman, MT

    ProsCompensation. happy customers and good location.

    ConsHard to ramp up. Not much good training. Old timers have big edge.

    Advice to Senior ManagementCare more about employees. Be more aggressive in marketplace. Don't be so selfish.

    Yes, I would recommend this company to a friend

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