Ritchie Bros. Auctioneers Reviews

Updated March 5, 2015
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3.0
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Ravi Saligram
1 Rating

Pros
  • There are some great people that work for The company (in 6 reviews)

  • It's not your typical office job; we conduct auctions and for those lucky enough to attend them it is exciting (in 4 reviews)

Cons
  • Some challenges could be work/life balance, but I have found over the years that YOU are in control of your decisions (in 4 reviews)

  • Ritchie Bros is run by a bunch of old boys who have no business acumen (in 3 reviews)

More Pros and Cons

10 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (3)

    Overall a Good Company that needs to re-focus on their Core Business

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ritchie Bros. Auctioneers

    Pros

    Very Sales Focused Company. Market Leader in Heavy Equipment Auctions

    Cons

    Inconsistent Sales Management at the Field Level Work / Life Balance is not as it is portrayed during hiring interview process. Salary for Seasoned Sales Personnel is way under market values Bonus Program is very hard to attain. Most TMs did not bonus in 2014!

    Advice to Management

    Less focus on the hot topic of the week and more focus on securing auction consignment business by utilizing the time proven deal structures that brought RBA to where it is. Way too much focus on the CRM (Salesforce) and breaking into new industries (Transportation.....) The bottom line should always be Sales (GAP) at profitable levels and the bonus program should be structured to pay TMs on each deal. RBA gets to post the profits of each sale immediately so why can't the TM be compensated once the assets are sold?


  2. Helpful (1)

    Decent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Yard Worker in Morris, IL
    Former Employee - Yard Worker in Morris, IL

    I worked at Ritchie Bros. Auctioneers part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Open Work Environment, Busy day

    Cons

    All older people working there

    Advice to Management

    Bring youth into the coompany to attract new employees


  3. Equipment Inventory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Equipment Inventory
    Former Employee - Equipment Inventory

    I worked at Ritchie Bros. Auctioneers full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great fun. Travel to other locations and meet others

    Cons

    Long work hours around sales

    Advice to Management

    Keep your eye on the prize


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Auction sites vs head office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service
    Former Employee - Customer Service

    I worked at Ritchie Bros. Auctioneers full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -The majority of people are great to work with and you'll come out with new friends -Good experience, most of the time -A lot of experience to different industries and can learn and grow from it

    Cons

    -Compensation is lower than other industries and you are forced to rely on overtime pay -Often work 30 days straight, little time for work and life balance -Lack of skills and education by management and poor training and development of their staff -Benefits listed by other reviews are only true in head office, they don't exist at auction sites

    Advice to Management

    -Practice what you preach, do what is right, not just say it -Remove barriers and problems between head office and the sites


  6. Helpful (1)

    Overall good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)
    Current Employee - Anonymous Employee in Burnaby, BC (Canada)

    I have been working at Ritchie Bros. Auctioneers full-time (More than a year)

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Family oriented. Flexible work schedule. People are nice.

    Cons

    No formal performance evaluation, which allows freeloaders to hang around but difficult for good employees to shine. C-suite had been very dysfunctional, but with a brand new CEO, hopefully things at the C-level will change.

    Advice to Management

    C-suite should have a mix of people with industry experience, as well as people with outside real world experience. Let's hope the new CEO will set the ship in the right direction.


  7. Helpful (2)

    not bad company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Burnaby, BC (Canada)
    Current Employee - Software Developer in Burnaby, BC (Canada)

    I have been working at Ritchie Bros. Auctioneers full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    nice people, good work life balance. decent benefit.

    Cons

    chance of promoting from inside is low, the longer you work in the company the big the chance to get tired of it.

    Advice to Management

    more care about the current employee.


  8. Helpful (3)

    Loved my job at first, Management getting worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager

    I have been working at Ritchie Bros. Auctioneers full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome benefits, you come across some great people, fun atmosphere, lenient hours in between auctions. Pay is salary plus overtime.

    Cons

    This was my dream job and I planned to retire from this company until new management was put in place about 2 years ago. Since then, favortisim at our site is at an all time high and it makes it hard on other employees. A lot of times it is about who you know, not what you do. During auction time it can be extreemly stressfull when everyone doesn't pull their weight. People are not paid based on a payscale any more, so eveyone has an arbirary salary.

    Advice to Management

    Customer Service Manager pay should be put back on a specific payscale. Employees at sites should be able to review each other annonomously so their is no fear of retaliation and you will get an honest picture of what goes on. Investigate further in to site problems because a lot of things are brushed under the rug when an employee is "liked"


  9. Helpful (3)

    Getting worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager in Mexico, Distrito Federal (Mexico)
    Former Employee - Territory Manager in Mexico, Distrito Federal (Mexico)

    I worked at Ritchie Bros. Auctioneers full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Worlwide company.....Wellington know place to work

    Cons

    All, employee is only another number..... They only care about the number

    Advice to Management

    Be like before, Washington a grieta company to work for


  10. Helpful (6)

    Arrogant ego-driven culture but can be rewarding at times

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Manager
    Former Employee - Territory Manager

    I worked at Ritchie Bros. Auctioneers

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The best reason to work at Ritchie Bros is having the opportunity to work with some very knowledgeable, experienced people from the heavy equipment industry. There is a fun an exciting social aspect of working in the field. If you like working in a 100% face to face environment with continually changing expectations it can be very satisfying.

    Cons

    There were customer service issues that would consistently arise and the outcome would always heavily favor the corporation. Regardless of the successes or failures employees would have, management led sales staff with an overbearing tendency to micro-manage the day to day activities. There are some major ego’s in management that have been in place for many years that would be difficult to communicate field information to if it’s not what they wanted to hear. The bottom line is that in a business where the employee has little control over the market conditions and the volume of available equipment to consign, the pressure to generate revenue growth for shareholders is constantly fueled with unrealistic expectations for its employees.

    Advice to Management

    If the company is to grow moving forward, listening to what customers are saying and don’t just hear the parts of the conversation that align with the programs you offer.


  11. good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Ritchie Bros. Auctioneers

    Approves of CEO
    Approves of CEO

    Pros

    good pay; good bosses; great people

    Cons

    lots of travel; away time



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