Rite Aid

  www.riteaid.com
  www.riteaid.com

Rite Aid Reviews

Updated December 22, 2014
Updated December 22, 2014
1,025 Reviews
2.7
1,025 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
400 Ratings

Review Highlights

Pros
  • Flexible hours,like you got anywhere from 300-450 hours as an intern, pretty flexible (in 33 reviews)

  • good pay compared to the other big chains, good computer system and interface (in 28 reviews)


Cons
  • Upper management does not understand what is happening at store level or seem to care (in 82 reviews)

  • resets etc while giving good customer service along with everything else (in 31 reviews)

More Highlights

190 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    They do not care about giving their employees breaks or about treating their employees or about accommodating their empl

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    You will work a lot of hours indeed

    Cons

    You have to fight if you ever want time off, even if it is a family emergency. There is a lot of lack of communication with corporate and mamagement. I was hired to do a specific job and I barely ever got to do it. I was treated very unfairly and dreaded going into work. They don't like to give you breaks or time off. I feel like you have to fight for everything. It is a very unscrupulous company. Get out while you can. They will try to run you down to the ground. You have to scarf your food down while you are still working. And you get no recognition for achieving your goals

    Advice to ManagementAdvice

    Have better communication

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Used to be a great company, but things continue to get worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rite Aid

    Pros

    I literally do not enjoy any aspect of my job here at rite aid.

    Cons

    Corporate keeps getting larger, while store level staff is shrinking. Payroll is non existent in most stores. They continue to add more and more work to the stores while reducing the available help. When I started with Rite Aid, every store had a manager, key supervisor, photo tech, cashier and a floor clerk on at all times. Stores are lucky to have a manager and a cashier, if that. Most stores have managers working several hours by themselves.

    Advice to ManagementAdvice

    Reduce corporate level positions. funnel that money back into the stores before this place crumbles again. Stores can not run the way you're forcing us to run. I don't see how corporate sees it as no big deal that there are stores where employees are stuck by themselves most of the day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor

    I have been working at Rite Aid

    Pros

    Nothing really to put here...

    Cons

    They force you to join a union. The union works for the company not the people. If you have any problems don't expect the union to do anything for you. Turn over was crazy they went through 9 people in the year I was there.

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  5.  

    Pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist in Los Angeles, CA
    Former Employee - Pharmacist in Los Angeles, CA

    I worked at Rite Aid full-time (more than 5 years)

    Pros

    Getting a salary was the only pro.

    Cons

    1- Racism. Being treated like scum because I am foreign, by pharmacy manager and PDM who were foreign themselves. American employees are treated fine, and foreigners are treated like slaves.
    2- working overtime without being paid.
    3- no time for bathroom breaks.
    4- most technicians are rude and extremely incapable and unprofessional.
    5- Horribly incompetent amateur management and complete inability to appreciate and respect talent. I left them for a better position due to all of this.

    Advice to ManagementAdvice

    Rite Aid has no management, only people in management positions. Start practicing flipping burgers for a living, since with your level of competence, that is what you will end up doing in the very near future.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    Enjoy most coworkers and that is about it, Very little room for promotion and very corrupt values

    Cons

    Pay as a shift manager is terrible, make $1 more than cashiers after many years, a lot of work for little pay

    Advice to ManagementAdvice

    Care about your employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Poor leadership and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Rite Aid

    Pros

    They give you a 20% discount.

    Cons

    The work load is increased daily with new checklists and assignments. The usual day consists of a manager by themselves for 6 hours helping customers and working on truck. When a shift manager comes in later that day the General Manager can get off of the register to finish the work he couldn't get to in the morning.

    Advice to ManagementAdvice

    Understand that customer service suffers from no staff in the stores.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Saw the writing on the wall on my first day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor

    I worked at Rite Aid full-time (less than an year)

    Pros

    Says I have to write a 5 word minimum which is 4 too many for this company. Zero is the amount of pros.

    Cons

    Everything...was going to be hired as a wellness ambassador starting at $12 in my state, due to my experience, I was offered the shift supervisor position and figured it would pay more and would be a great position. Too bad the pay they started me at was $1.25 less than a wellness ambassador for 100 times the work. I literally felt nauseous on day one and I lasted a whole 3 days, I know businesses and knew it was a horrible company from the first day. Once the manager told me that I should just do all the work of the manager a lot of the time because of no help and not to question it, is the moment I should've walked out. I really feel for anyone who has been there for a long time.

    Advice to ManagementAdvice

    You need to do a complete 180 on the entire company. I do not see you lasting under the current regime for more than 5 years. You have high turnover rates because your pay scale is 46% lower than the rest of the country. You waste more time on training new employees when all you had to do is give the good ones more money that they deserved.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Pays bills... barely

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Slippery Rock, PA
    Current Employee - Shift Supervisor in Slippery Rock, PA

    I have been working at Rite Aid full-time (more than an year)

    Pros

    It pays my bills, thankfully my spouse has a better job.

    Cons

    The company does not care about you, they only care about the customer 1000% and whether or not they will come back.

    Advice to ManagementAdvice

    Get with the real world, happy employees will work harder. Maybe stop asking us what we think and actually act on those things.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Store Managet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Philadelphia, PA
    Current Employee - Store Manager in Philadelphia, PA

    I have been working at Rite Aid full-time (more than an year)

    Pros

    Store Manager, get paid well. Lots of flexibility. Benefits and 401k is great!

    Cons

    Your not given enough staff, your responsible for everything that happens in your facility. Dc deliveries are the worst, and if your team suck, you will be miserable.

    Advice to ManagementAdvice

    Stop terminating good employees, and start appreciating how hard the Good Store Managers work. Stay away from HR : Loreal, & Kim Love, they are out to destroy folks lively hood

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Underpaid and understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Durham, NC
    Current Employee - Store Manager in Durham, NC

    I have been working at Rite Aid full-time (more than 5 years)

    Pros

    Days can be busy and it's not difficult to move into a management role. Not a very challenging workplace. Job stability.

    Cons

    Ha. Where to begin? First of all, everyone is underpaid. Especially in a management role. Secondly they are constantly understaffed. Little room for overtime. Difficult to bonus. Constantly changing procedures. Regional management is awful. New company slogan is "it may not be your fault but it's your problem"
    That's just a way to pass the buck down to store management.

    Advice to ManagementAdvice

    Create store policies for all store types, not just the large busy stores. Hire more people!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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