Rite Aid

www.riteaid.com

Rite Aid Reviews

Updated January 25, 2015
Updated January 25, 2015
1,074 Reviews
2.7
1,074 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
417 Ratings

Review Highlights

Pros
  • Flexible hours,like you got anywhere from 300-450 hours as an intern, pretty flexible (in 33 reviews)

  • good pay compared to the other big chains, good computer system and interface (in 28 reviews)


Cons
  • Upper management does not understand what is happening at store level or seem to care (in 82 reviews)

  • resets etc while giving good customer service along with everything else (in 31 reviews)

More Highlights

197 Employee Reviews Back to all reviews

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  1.  

    Its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Roseville, CA
    Current Employee - Shift Supervisor in Roseville, CA

    I have been working at Rite Aid full-time (more than a year)

    Pros

    easy to further experience
    Its a job

    Cons

    Labor intensive
    low wage,
    benefits unclear,
    unable to obtain requested days off
    upper store management run things to best benefit them, not the store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Unrewarding and dissatisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Pharmacy Technician in Westover, WV
    Current Employee - Certified Pharmacy Technician in Westover, WV

    I have been working at Rite Aid full-time (more than 8 years)

    Pros

    I like the people that I work with in the pharmacy. I have a great pharmacy manager.

    Cons

    We meet requirements for an overlapping staff pharmacist on Mondays; none are given. Corporate piles on tasks we have no time for. We get penalized for low "scores" on given tasks. Yearly appraisals exceeding expectations are rewarded with a maximum of 2% raise. Being a nationally certified pharmacy technician since before my start date in 2007, I have managed to advance to $10.69. This is below all other chains, and I will soon be finding work elsewhere. Rite aid doesn't recognize CPhT title as do other chains, therefore do not have higher pay or senior titles for such knowledge. I cannot afford to live in the city I work in, even after working full time for five years.

    Advice to ManagementAdvice

    Take a walk in your retail employees' shoes. Listen to us, and show some appreciation for those who make a living working for you. I used to take pride in my title. Why should I be proud of my title that I worked so hard and studied for, if your company is not proud?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Run!!! As fast as you can!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacist in Seattle, WA
    Current Employee - Pharmacist in Seattle, WA

    I have been working at Rite Aid full-time (more than 3 years)

    Pros

    Great pay! Excellent benefits. Good pharmacy support team in some stores, but can really vary from store to store. It pays the bills.

    Cons

    Too many. Constantly harrassed by corporate to meet unattainable metrics with very low staff hours. If you do happen to meet a goal, your reward is a higher goal next time. Total lack of appreciation for employees. Absolutely no life-work balance. Very hostile, impatient customers whose expectations are just as unattainable as corpoeate expects of us, which is further breeded by corporate rewarding complainers with gift cards for their "troubles." (Troubles being they had to wait even a minute, they don't like their copay, etc). They have lost more techs and pharmacists than I can count at all stores, we are incredibly understaffed, yet they continue to cut hours more! 10-14 hour shifts regularly without any breaks.

    Advice to ManagementAdvice

    Could you please treat your employees with the respect and treatment that you expect your employees to give to our customers? You need to pay your pharm techs and front end staff more or you will continue to lose all your staff...you get what you pay for. And for the love of god...can you please treat your pharmacists with a little bit of respect and ensure that we get some sort of break in our 14 hour days as only Rph on duty? No wonder they are all leaving. And...corporate should be manned with people with pharmacy experience who know what retail pharmacy actually entails. It should not be run by people in suits sitting in cushy offices working 8 hours and taking hour long lunches who have never worked a day of their life in retail pharmacy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Overall poor company management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician in Bakersfield, CA
    Former Employee - Pharmacy Technician in Bakersfield, CA

    I worked at Rite Aid full-time (more than a year)

    Pros

    As a pharmacy tech, I worked closely with customers and doctors. It was easy to get to know them and make friends. Many of them were kind, happy, and generous people.

    Cons

    Rite aid claims to have an open door policy and a no retaliation policy. They do not honor either of these. They let me( former employee) be harassed for nearly a year. When I took the issue to management, I was retailiated against many times. Not only did I talk to store managers, district managers, but human resources as well. I left to go on a medical leave for 30 days. Before my 30 days were up, I attempted to go back to work. I was told they no lo her had me on the schedule! I was to call the district office. When I did, no one helped me. They beat around the bush until I was automatically terminated. When I tried to apply for unemployment, they claim they hadn't heard from me or seen me since I left for leave. When I applied for other positions I was over qualified for, I was denied. The reason for this is because I stood up for myself and the way I was being treated. Instead of moving me

    Advice to ManagementAdvice

    Honor your policy, do not retaliate employees, do not allow harassment, do not discriminate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Miserable management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid

    Pros

    Good associates to work with lower level, not too much overtime.

    Cons

    Disorganized, lack of communication, midlevel and higher management focused almost entirely on "cost saving" (Taking from regular associates )..
    Paranoid about being sued to the point of obsession and making decisions based on what is most likely to keep them from getting sued instead of what's actually the right thing to do.

    Advice to ManagementAdvice

    Treat your regular associates better, they are the real key to making money for the organization.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    They do not care about giving their employees breaks or about treating their employees or about accommodating their empl

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    You will work a lot of hours indeed

    Cons

    You have to fight if you ever want time off, even if it is a family emergency. There is a lot of lack of communication with corporate and mamagement. I was hired to do a specific job and I barely ever got to do it. I was treated very unfairly and dreaded going into work. They don't like to give you breaks or time off. I feel like you have to fight for everything. It is a very unscrupulous company. Get out while you can. They will try to run you down to the ground. You have to scarf your food down while you are still working. And you get no recognition for achieving your goals

    Advice to ManagementAdvice

    Have better communication

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    STAY AWAY!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rite Aid

    Pros

    None at all if you work here you will see why the stock price is so bad

    Cons

    Dms r terrible and don't care work life balance is so so pay is pathetic ...DONT work here as asm or higher

    Doesn't Recommend
    Negative Outlook
  9.  

    Used to be a great company, but things continue to get worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Rite Aid

    Pros

    I literally do not enjoy any aspect of my job here at rite aid.

    Cons

    Corporate keeps getting larger, while store level staff is shrinking. Payroll is non existent in most stores. They continue to add more and more work to the stores while reducing the available help. When I started with Rite Aid, every store had a manager, key supervisor, photo tech, cashier and a floor clerk on at all times. Stores are lucky to have a manager and a cashier, if that. Most stores have managers working several hours by themselves.

    Advice to ManagementAdvice

    Reduce corporate level positions. funnel that money back into the stores before this place crumbles again. Stores can not run the way you're forcing us to run. I don't see how corporate sees it as no big deal that there are stores where employees are stuck by themselves most of the day.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor

    I have been working at Rite Aid

    Pros

    Nothing really to put here...

    Cons

    They force you to join a union. The union works for the company not the people. If you have any problems don't expect the union to do anything for you. Turn over was crazy they went through 9 people in the year I was there.

  11.  

    Pharmacist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacist in Los Angeles, CA
    Former Employee - Pharmacist in Los Angeles, CA

    I worked at Rite Aid full-time (more than 5 years)

    Pros

    Getting a salary was the only pro.

    Cons

    1- Racism. Being treated like scum because I am foreign, by pharmacy manager and PDM who were foreign themselves. American employees are treated fine, and foreigners are treated like slaves.
    2- working overtime without being paid.
    3- no time for bathroom breaks.
    4- most technicians are rude and extremely incapable and unprofessional.
    5- Horribly incompetent amateur management and complete inability to appreciate and respect talent. I left them for a better position due to all of this.

    Advice to ManagementAdvice

    Rite Aid has no management, only people in management positions. Start practicing flipping burgers for a living, since with your level of competence, that is what you will end up doing in the very near future.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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