Rite Aid Reviews

Updated August 1, 2015
331 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
2.0
Rating Trends
Recommend to a friend
Approve of CEO
Rite Aid President, CEO, and Director John T. Standley
John T. Standley
124 Ratings

Pros
  • flexible hours dependent on manager (in 33 reviews)

  • Hard work, good pay, good benefits (in 28 reviews)

Cons
  • Upper management are NEVER happy with performance (in 82 reviews)

  • More hourly payroll would help Customer Service (in 31 reviews)

More Pros and Cons

331 Employee Reviews

Sort: Popular Rating Date
  1. terrible raises and low pay rate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Astoria, NY
    Current Employee - Certified Pharmacy Technician in Astoria, NY

    I have been working at Rite Aid full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good benefits for you and your family

    Cons

    Low pay rate....insulting raises Customer is always right even when wrong.

    Advice to Management

    Have more respect for your employees


  2. Helpful (1)

    Not worth the time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Assistant in Olympia, WA
    Current Employee - Pharmacy Assistant in Olympia, WA

    I have been working at Rite Aid part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    manager will work with schedule

    Cons

    90% of everyone there is considered part time pay is not comparable to others


  3. Very unorganized and they expect so much from certain employees while others slack off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Puyallup, WA
    Current Employee - Pharmacy Technician in Puyallup, WA

    I have been working at Rite Aid full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working in Pharmacy is both challenging and fun, I really enjoy working in this field

    Cons

    Tech pay is low and management is basically useless. Their good pharmacists and techs are overworked while they allow others to do little to no work. Their floating staff is given little advance as to where they need to be and expect techs to travel on demand.

    Advice to Management

    If this company was willing to pay their techs a fair pay then most likely they would have more high quality workers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Probably Better Retail Job Than Some...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of good co-workers, actually not to bad customer base (always some awful people out there but on the whole) Actually able to give customers above average customer service at least compared to lots of other retail stores I've been to.

    Cons

    Management impervious to any feedback/suggestions, staffing cut to the bone, jobs that need doing are legion and your ability/time to get through them are severely limited, wages/benefits terrible, Upper management initiatives universally terrible and all shoved down your throat ie and especially plenti program awful for customers stay away (your sign up numbers are tracked and you are berated by management if they aren't high enough leading you to do anything possible to get people to sign up even though they don't want to/ don't know what they're signing up for.

    Advice to Management

    Listen to your employees and customers. Stop blazing new trails/forcing your ideas on people. GO TO ANY LENGTH TO GATHER FEEDBACK FROM CUSTOMERS EMPLOYEES. Play to your strengths your customers are mostly older play to that and bring back old fashioned customer service. To be fair you're already better at this than most but you're severely undercutting that great strength with things like plenti initiative making everything waaaay to complicated. Kiss=Keep it Simple Stupid


  6. Interesting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rite Aid

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Customers are rewarding, since they are grateful for being helped and can be fun to talk to while they are waiting. It is fun to meet the locals and to gain the ability to keep one's cool and be nice while the line gets longer and longer and one has to wait on the manager to approve something or the pharmacist to approve something, or a co-worker, etc. It is a good skill to have.

    Cons

    Pay. Benefits. Going through a transitional time when I was there (Rite Aid came out of bankruptcy, I think, in any case, its stock had tanked and more than rebounded by the time I left). They added positions without a clear, company-wise consensus on those jobs' duties and metrics and weekly changed the game plan. The new store I helped open was being visited by management repeatedly so that one had to incessantly "prepare" for the visit, be interrogated by management during the visit, be put on the spot, being questioned on some slogan that management was keen on that week but had neglected to actually, like, share with me. Then the staff had to deal with managers and their blowback and problems (work and personal), but lo and behold, did managers ever really know what problems their (low paid, no no health insurance, no steady income, no steady hours) employees had? Gosh, no. Just wanted to talk about themselves and their pressures and lives and problems? and selves, yet they were well-paid, with steady hours, insured and with money in the bank and more.

    Advice to Management

    Change, get proper management training and a better understanding of people and motivating them or leading them. Pay better, get clear on roles and responsibilities, stop pushing the pressure to succeed onto the lowest-paid employees, get clear on what your employees need and get it. Put the pressure to succeed on yourselves and your highly compensated people. Your success would seem to ride on the performance of the staff in the store, yet management at all levels looks only after themselves and upwards, not really worrying about those lower. Bad management training, so that there is no formal process to training managers about employee development, true management of people. Rite Aid worries about management of the physical store, the displays, the returns, the trash, the numbers, the rules, but the people? come last. Dead darn last.


  7. Helpful (1)

    Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    At least you have a Job

    Cons

    Everything is a Con, All the pressure without any help. Unrealistic expectation based on labor given.

    Advice to Management

    Give the Store what they Need


  8. Just no

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Colusa, CA
    Former Employee - Shift Supervisor in Colusa, CA

    I worked at Rite Aid part-time (Less than a year)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Always busy, constantly moving, you won't get bored. 20% employee discount

    Cons

    Always busy and understaffed, customers get rude when you ask them for ID when they're buying alcohol, underpaid employees, unrealistic work expectations, no time for breaks, constantly cutting hours. I worked at the only retail store in our county so we were constantly busy with not enough help.

    Advice to Management

    Instead of hiring more employees, give the current employees MORE HOURS and pay them more for all their hard work! If you're going to have an ice cream parlor in the store, make sure you have enough staff to serve ice cream because they have more important duties that need to get done.


  9. Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rite Aid

    Pros

    awesome benefits, good pay, lot of work

    Cons

    no work life balance, no breaks

    Advice to Management

    nuthing


  10. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Rome, GA
    Current Employee - Sales Associate in Rome, GA

    I have been working at Rite Aid (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall it's an easy job as long as you have pleasant coworkers to work with

    Cons

    Customers can be snooty Can be rather boring


  11. manager story

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY

    I worked at Rite Aid full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    401k, bonuses that can not be achieved,

    Cons

    You are only as good as yesterday..no exceptions. never met a supervisor that showed emotion.

    Advice to Management

    What's the use in talking.. said it for the last 14 years, until fired. You really do have a stable of lawyers made of teflon. My firing was illegal, but your lawyers would drag it in court for years. SMART



Showing 331 of 1,402 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.