Robert Walters

  www.robertwalters.com
  www.robertwalters.com

Robert Walters Reviews

Updated December 3, 2014
Updated December 3, 2014
75 Reviews
3.6
75 Reviews
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Robert Walters Chief Executive Officer Robert Walters
Robert Walters
41 Ratings

Review Highlights

Pros
  • There is a good training programme in place, especially for people new to recruitment, which helps ease the process (in 5 reviews)

  • Team based structure, so very little of the backstabbing that happens at a lot of firms (in 5 reviews)


Cons
  • Very long hours- expect to be working til midnight Monday to Friday, weekends etc (in 5 reviews)

  • As with most sales roles, one has to sacrifice work/life balance (in 3 reviews)

More Highlights

15 Employee Reviews Back to all reviews

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  1.  

    Business Analyst

    Current Employee - Business Analyst in Sydney (Australia)
    Current Employee - Business Analyst in Sydney (Australia)

    I have been working at Robert Walters as a contractor (less than an year)

    Pros

    Get you a role that pay

    Cons

    Dodgy Recuiters. They dont know their clients and just place candidates. They lied to the candidates. They are just a company that are making money and dont care about their candidates at all. Candidates will feel helpless when they have issues with their client because there are no hr.

    Advice to ManagementAdvice

    Even the director dont really care

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    One endless cycle of meeting mind numbing KPI's; gorified call center position.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Robert Walters

    Pros

    Base salary is high for someone fresh out of university.
    Good database/systems used in order to recruit.

    Cons

    Stupid boys club in which their entire ambition in life amounts to getting drunk on weekends as if they are still in university.
    Team incentives and outings just involve your joke of a manager/director getting drunk with young consultants.
    An obsession with call statistics, cold calling and other wastes of time which just irritate clients and candidates.
    Getting ahead no matter what the cost, telling 40 people you are putting them forward for a role when you are not, just so that you have market control.
    Training amounts to nothing more than sale gimmicks, you are not consulting, you are a call center agent.
    One does not learn anything valuable; the area for which one recruits is still a mystery after recruitment.
    People who don't have a stupid, blank smile on their faces all day are seen as negative.
    You will dread getting up in the mornings, the hours are really bad and you spend them doing nothing interesting.
    This isn't for someone who spends their time thinking about process improvement.
    No input whatsoever is accepted from anyone if they are not a manager, they will be singing the same tune until they are blue in the face.
    Managers do not give real assistance, they just expect consistent results from a process that is largely based on chance.
    At first it is stimulating, but after 3 months there is nothing else to learn and you will keep on carrying out the same process every single day afterwards.

    In short, don't make the same mistake I did, there arr so many better and more rewarding careers out there.

    Advice to ManagementAdvice

    You know what is wrong with the company, you are all just too comfortable to do anything about it.

  3.  

    The Global Group maybe good, but not the Shanghai office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Shanghai, Shanghai (China)
    Current Employee - Senior Consultant in Shanghai, Shanghai (China)

    I have been working at Robert Walters full-time (more than an year)

    Pros

    The Group of the Company in U.K. headquarter maybe good
    The company has good reputation in HK market and U.K. Market for sure.
    The APAC MD seems to be friendly.

    Cons

    It is very difficult for me to recommend this office to any of my friends, when I experienced the non professionalism of the company' junor management.
    At least the junior manager doesnt let its staff work and discover its strengths. I am very surprised that such kind of person can be hired to be manager, while her background is the worst senior consultant at Michael Page at B team.
    I am very surprised to expeirenced their hiring philosophy is to use trial and errorr methodolog lure people in, and to create its empty database, then kick people out.
    The company brand and reputation is not in good quality in China market at least in Shanghai office.
    The Manager i have dealt with at the FS industry knows nothing about industry knowledge in banking,, and completely dont care about candidate's career development, sometimes persuade candidate to take the work they are had no experience. It is very surprised to meet unethical manager like that, who had no industry connection, knowledge to help coach and guide.
    Each office has some bad apple, but manager like that can be kept at that office for more than 6 months, I am very surprised, and just because she has been in the market for many years.

    Advice to ManagementAdvice

    Maybe low quality manager shall not be kept at the office.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Robert Walters

    Pros

    Can't think of any right now, they provided breakfast, pretty office?

    Cons

    If you aren't money driven and willing to step over everyone else then this place wouldn't be for you. Terrible experience, micro managed and KPI's unrealistic - if it looked like you would hit them, they were increased

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Glorified "Car-salesman" position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Singapore (Singapore)
    Former Employee - Consultant in Singapore (Singapore)

    I worked at Robert Walters full-time (more than an year)

    Pros

    Multi-cultural staff
    Lively
    The company does spend a lot on looking good, and trying to pamper clients. Thus, there is a lot of glitzy parties, etc.

    Cons

    It is a perpetual number-chase. There is no quality in the work, just chasing the sales number. Management starts pushing sales targets down your throat, especially as the quarter end approaches. There is an obvious ego crisis going on in most of the management; when people leave due to unrealistic demands being asked of them ( attrition rate is about 4-5 a month, in an office of 100), the management turns around and says that "they are not meant to excel". In my time there, I saw top sales people from Banking, IT, etc all come in, and leave within 2 months because of the micromanagement levels. There is also plenty of back-stabbing / undercurrents and sarcastic jibes / verbal wars going on, and they try to mask this by claiming that it is a "dynamic, high-pace environment" One can really feel themselves deteriorating intellectually and emotionally after working there for a while. In order to survive here, the single biggest thing that one needs is a massive tolerance for ridicule/ insult and intense pressure, but be prepared to NOT be compensated for doing so as one might expect in other industries.

    Also, there is added pressure in the form of internal competition; top management always demand to know why team A is not pulling in as much sales as team B, and this pressure gets pushed down to the consultants. The sales and marketing team is doing well, but other teams struggle and the managers tend to do a blame game, pinning it on the consultants. Many a time, the managers will pack up and leave for their many party / drinking sessions whilst the consultants will pull late hours. The worst bit is the group bonus scheme, which is another reason why many leave. One does not earn commission according to their sales numbers, but instead, earn a "discretionary" bonus only AFTER they hit a target. Even then, it is siphoned off mostly to the managers. Micromanagement and padding managements' wallets are the main orders of business.

    Advice to ManagementAdvice

    Do not micromanage the teams, and focus only on sales all the time.
    Also, wringing the consultants dry because the industry is failing is rather a bullying tactic, rather than a proper recovery plan. The model of business, and the percentage margins need to go down if they are to keep up with the market or in-house recruitment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Unpleasant Experience in Shanghai office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Shanghai, Shanghai (China)
    Current Employee - Senior Consultant in Shanghai, Shanghai (China)

    I have been working at Robert Walters full-time (less than an year)

    Pros

    Good incentive system for delivering revenue

    Cons

    Fake friendly working environment.
    Not people caring
    Immature and non professional management
    Unfair contract proved by all witness

    Advice to ManagementAdvice

    Be honest and professional

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Horrible. - Singapore office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Singapore (Singapore)
    Current Employee - Consultant in Singapore (Singapore)

    I have been working at Robert Walters full-time (less than an year)

    Pros

    Good PSL but loads of companies are hiring their own in house and HR and with the rise of online marketing i.e linkin, it is losing business.
    Structured with different recruiters specialising in different specialisations.
    International brand name. Get to transfer overseas if you survive.

    Cons

    Read what one guy said about the Singapore office earlier and its all true.
    People are here one day and gone the next. Turnover rate is about a close 40 in the past year. In an office of about 100 that's a high percentage. I don't even think that its that high for law or banking.
    Very rule bound.
    Some teams are made up of only new PRCs and the few selected directors there have been there way too long so they think that they own everything, client's relationships etc and get very territorial about it.
    What they want are PRCs that contribute into the bonus pool but not hit the tier so that they will not take any bonus home. If you are in it for the money, this place is not for you unless you manage to survive till managerial or directorial level because the bonus scheme is not even clear.
    Highly politicised environment as well. Depending on which team you are in some may be slightly better than others. Some desks are cash cows but the micro management there will kill you first.

    Advice to ManagementAdvice

    No advice to management its not going to change.

    Advice for people who want to join- Unless you are keen on wasting some time and you can't get a job elsewhere. You have been warned. I wish I read this before I joined.

    Negative Outlook
  9.  

    Tokyo office- awful place to work- avoid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tokyo (Japan)
    Former Employee - Anonymous Employee in Tokyo (Japan)

    I worked at Robert Walters full-time (less than an year)

    Pros

    Lots of candidates and clients.
    Great place if you are new to recruitment- and a graduate.
    If you make alot of money you'll be a Manager in a year at least.
    International environment and chance to move abroad with career.
    Great place as a Manager- you'll make lots of money.

    Cons

    You will be allocated what Walters wants you to recruit for- and usually one of these will be a tricky customer or a PSL where you just get a JD and can't meet the Line Manager.
    Very long hours- expect to be working til midnight Monday to Friday, weekends etc. One Saturday night I passed the office and the lights were on at 10pm. Expect to be working til midnight towards year end.
    There is Management everywhere, and they want their company cars and need paid- you'll be treated like a naughty child most of the time and be told off non-stop.
    if you are not on the phone the team PA will join in and bully you too to get on the phone.
    Not a place for experienced consultants- if a graduate outperforms an experienced member of staff they will use this as an example and say 'look at this'. They don't value experience at all and see experienced Consultants as expensive and costly.
    A bit like 'Mad Men' the Tokyo office is very male, chauvanistic and is a bit 1960's- lots of comments about weekend conquests etc.
    If you are an expat forget any help or assistance to do anything- you'll have to do it all yourself, which, if you don't speak Japanese, is your worst nightmare.
    You've got to be very careful what you say- everything has a double edged meaning here.
    Very aggressive environment- mainly graduates who've taught in English schools, being rude and aggressive to one another all day.
    U'd join Walters to get a big PSL and candidates- you'll get that anywhere in Tokyo as there are so few recruiters.
    Management are very young- you can be an Associate Director at 28- which just doesnt make sense in any other recruitment firm.
    You are forced to go out and drink even when you don't want to. Women can get away with it but men can't.

    Advice to ManagementAdvice

    Change working hours- let staff go home the same time as you.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Good company brand but not necessary mean having good recruiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Petaling Jaya (Malaysia)
    Current Employee - Consultant in Petaling Jaya (Malaysia)

    I have been working at Robert Walters full-time (more than 5 years)

    Pros

    The company brand name looks good

    Cons

    some of the recruiters are not professional and no job ethic. Though company brand name seem like looks good but be careful and don't simply trust the recruiters.

    Advice to ManagementAdvice

    please don't simply hire only good talking recruiters, hire more mature and ethical recruiters to maintain your company brand name

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    In the end it was hard to wake up in the mornings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruitment Consultant in Sydney (Australia)
    Former Employee - Recruitment Consultant in Sydney (Australia)

    I worked at Robert Walters full-time (more than 3 years)

    Pros

    Most of the systems and process are well organised and smooth. Although organising billing to clients and dealing with backend finance team can be tortuous.
    As a manager it is easy to motivate/demotivate your staff by paying them more/paying them less than they deserve in their bonus
    Decent training for staff, although most employees have previous recruitment experience
    Large numbers of staff to feed information off and big name in the market

    Cons

    Misogynist boys club
    Being "one of the boys" is viewed more highly than performance or general input to the business
    Client relationships are not very strong and PSA/SLAs are generally poorly negotiated
    Terrible staff retention and choice of new hires often very poor
    Aggressive and rude behaviour by management (and subsequently by staff) is only frowned upon
    Bonuses are rarely equivalent to what would be paid to a commission based consultant
    Generally very negative environment to work in - very very low staff motivation and happiness so very tough for managers
    Highly transaction based recruitment style

    Advice to ManagementAdvice

    Understand that treating your clients and staff so poorly will eventually mean loosing all client relationships
    Most should resign - others should go on leadership coaching courses
    Understanding recruitment without understanding business creates a transactional environment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Robert Walters Photos

Singapore office
Australia office
London office @Slingsby Place

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