Roche Bros. Supermarkets

  www.rochebros.com
  www.rochebros.com

Roche Bros. Supermarkets Reviews

Updated October 20, 2014
Updated October 20, 2014
35 Reviews
3.3
35 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Gary Pfeil
15 Ratings

5 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    My impressions?.. I do not like the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Service Clerk in Needham, MA
    Current Employee - Cashier/Service Clerk in Needham, MA

    I have been working at Roche Bros. Supermarkets part-time (more than an year)

    Pros

    Few of the employees are some of the best people I have ever met.

    Cons

    You get a break every 5 hours NOT 4 hours. Employees are supposed to get a break every 4 hours, but no one seems to care. If you ask them they just make up a fake reason why it cannot be 4 hours. I signed up to be a bagger and a cashier. I end up not cashiering and instead doing chores around the store in other departments. Sometimes I have to clean the ceiling with a broom or do the grocery sections job, these are not the jobs I signed up for. I wouldn't mind doing these chores every now and then, but I end up doing them every day. The management makes us put up a "cart fence" around the flowers outside so no one steals them. This is a complete waste of time, anyone could unhook the carts or easily jump over and take anything they please. Some of the employees are downright irritating, some do not even do their job at all but the management will still yell at you to do stuff and not other employees.If you are a veteran worker you can get away without doing anything, if you know the manager you get away with almost anything too. The manager runs around and does everyone else's job and is very rude when you accidentally mess up. The hours are all over the place, you could be working 7am to 10am then the next day 11am to 9pm. You don't get the next week's schedule till Saturday (the day before the next working week.) This store is downright disorganized and I don't usually complain this much. This stuff has been going on for so long that I had to write a review.

    Advice to ManagementAdvice

    I am only seventeen and I can figure out and analyze all of the dysfunctions in this company. The company thinks it comes before everything else even school. I had a supervisor try to get me to skip school to come work a shift at 7am. This needs to stop, you need to get a well balanced work force. I cannot be doing everyone else's job every single day. I work very hard, I want to be treated like a human being, not like a work slave. There are some very hard workers here, I look up to them, but I even see them being treated like nothing. If I call in sick I get a very rude attitude from the supervisors, it makes me feel like I did something wrong when I did nothing wrong. The customers can be very rude but I can deal with that, that's my job to deal with them. I did not realize I had to deal with very rude employees and higher ups. I've never complained about a job, my education, my responsibilities like I am complaining about Roche Brothers. When I was a customer I thought that working here would be very nice and friendly, but that changed very quickly when I started working. I'm not lazy I can do my job and I am not complaining about having to work, I am complaining about being disrespected. My co-workers, my family, my friends, and customers all agree with me. Please fix your system, i'm not trying to be disrespectful. Thank-you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Not a great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Roche Bros. Supermarkets part-time (less than an year)

    Pros

    Most employees were friendly and fun. Pay was decent. Best part about the job was being with employees.

    Cons

    I worked in a store...

    Not too many people seemed to actually enjoy working there and it brought the morale down. Roche Bros. tries to instill this friendly, customer-service oriented culture (which is great) but it felt more like a chore to uphold than something people actually wanted to do. I know for me it was hard to get behind them as a company, which translated to it being difficult to support their culture and values.

    The public image of Roche Bros. is this friendly, great company to work, but that quickly changed as soon as you started working there.

    I despised dealing with "corporate" when they would tell our department what to do, and take strolls through the store checking up on everything. It's the classic case of corporate workers being disconnected from their workers on the ground doing the tough work.

    I also didn't enjoy dealing with store management because they were immature and ineffective leaders. Most of the time it felt like a complete joke and I was back in high school.

    I was only part-time because I NEVER wanted to go full-time with them. As soon as you went full-time they pretty much "owned" you (exact words said to one of my friends) because they could transfer you to any of the stores located in MA. If you didn't want to be transferred then you either dropped down to part-time, or you had to leave the company. Some people would be transferred multiple times a year.

    Work/Life balance sucked, even for part-time. The schedules would change constantly and they would call people in on their days off. Full-time workers only had one day off a week, and everyone would work Sundays. I never fully understood if they were allowed to have two days off a week or not, but I do know that no full-time worker had more than one day off a week.

    Customers were brutal at times.

    Advice to ManagementAdvice

    The tradition and culture of the original Roche Bros. loses its integrity as it gets spread out among multiple store locations. Employees would respect the core values better and not think it was a joke if more competent managers were employed, better training was provided, and "corporate" actually worked with the store-employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Bad Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Roche Bros. Supermarkets

    Pros

    Good schedule flexibility and decent pay

    Cons

    Workers have bad attitude and can get over dramatic

    Advice to ManagementAdvice

    Set a better example to younger employees

    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Isn't as good as it used to be. Not the "family values" it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Order Picker
    Current Employee - Order Picker

    I have been working at Roche Bros. Supermarkets part-time (more than an year)

    Pros

    Close to home, easy to get to.

    Cons

    Not family oriented as it once was. Really cut-throat, don't treat their employees gently.

    Advice to ManagementAdvice

    Need to remember the core values, the family values that made the company great. Don't be so nasty to your employees -- they are your best sales force!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Roche Bros. Supermarkets

    Pros

    nice place to work a lot of nice people decent benefits. young crowd good summer job, would not work there full time.

    Cons

    better as a summer job. i do not think they should hire so many teens. poor location. i do not care that much.

    Advice to ManagementAdvice

    nice place to work a lot of nice people decent benefits. young crowd good summer job, would not work there full time.

    Recommends
    No opinion of CEO

Roche Bros. Supermarkets Photos

Assisting customer on telephone
Co workers

+ Add Photo

Work at Roche Bros. Supermarkets? Share Your Experiences

Roche Bros. Supermarkets

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.