Rogers Communications Reviews

Updated March 28, 2015
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Rogers Communications President and CEO Guy Laurence
Guy Laurence
163 Ratings

71 Employee Reviews

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  1. Chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Rogers Communications full-time

    Pros

    Lots of new toys, and extremely fast paced if you like the action

    Cons

    Poor definition of roles - redundancy and contradictions, in meetings 7-8 hours a day, highly political

    Advice to ManagementAdvice

    Need clear definition of roles aligned with meaningful long-term strategies

    Doesn't Recommend
    Negative Outlook
  2. Inexperienced managers hiring inexperienced staff, then depending on other employees to train them on the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - News Writer in Toronto, ON (Canada)
    Former Employee - News Writer in Toronto, ON (Canada)

    I worked at Rogers Communications part-time (more than 3 years)

    Pros

    Good location in downtown Toronto.

    Cons

    Lack of training for new employees. Staff doing extra work to make up for job cuts. No quality control.

    Advice to ManagementAdvice

    Invest in experienced employees. Introduce quality control measures. Care about your reputation in the community.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Good for Temporary Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Consultant in Brampton, ON (Canada)
    Current Employee - Business Consultant in Brampton, ON (Canada)

    I have been working at Rogers Communications full-time (more than 3 years)

    Pros

    Employee discounts, pay, co-workers, perks (raffles, giveaways etc)

    Cons

    Management,politics,training, no work-life balance, you better suck up to direct boss to get anything, promotion, vacation time etc

    Advice to ManagementAdvice

    treat employees like you treat your stakeholders

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Rogers is not the same

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Toronto, ON (Canada)
    Former Employee - Analyst in Toronto, ON (Canada)

    I worked at Rogers Communications

    Pros

    50% products discounts
    90% health coverage
    Good co-workers
    Fair Compensation

    Cons

    Leadership is behind bad. Total internal confusion especially after Guy Laurence took over. Company re-orged employees to position they are not qualified for without asking. Layed off employees are not allowed back to go back to Rogers, its like a dirty secret no one wants to talk about. New employees are treated like gold while old employees are treated like garbage. The company internal system are not working. Imagine being a manager with half of your employee are getting a bounce (the new hire) while the other half don't due to system issues yet HR could care less. They tell you be thankful you have a job.

    Advice to ManagementAdvice

    I am not sure what Advice to give management. I think they are behind the point of no return. Bringing Guy Laurence was not a good move either, it made a disaster management even worst. All he is good at is bragging about his wealth. Ted Rogers was a good man and the company has not been the same without him.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful

    Guys 3.0 and leafs rebuild what will come first?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Toronto, ON (Canada)
    Former Employee - Manager in Toronto, ON (Canada)

    I worked at Rogers Communications

    Pros

    Discounts and pension plus stock options

    Cons

    Incompetent senior management and if your not sucking up then you don't have a chance to advance.

    Advice to ManagementAdvice

    Have management walk a mile in the front line shoes and the customer. Maybe they will learn and appreciate what there paid to do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Inside Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Toronto, ON (Canada)
    Former Employee - Inside Sales Representative in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (less than a year)

    Pros

    - location
    - people
    - the product has potential
    - team environment, young and hip crowd

    Cons

    - one of the sales managers is an obnoxious clown and is ineffective in his role
    - the product is priced too high for what its worth
    - the same sales manager as mentioned above is a liability to the company
    - blatant favouritism
    - low salary, and commission payout is terrible
    - lies everywhere

    Advice to ManagementAdvice

    - stop lying
    - re-evaluate one of your sales managers worth, he is a joke
    - try "PAYING" your employees
    - if in your 1.6 years of being around you have fired and hired over a 100 people something is definitely wrong

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful

    No leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Publishing Division in Toronto, ON (Canada)
    Current Employee - Publishing Division in Toronto, ON (Canada)

    I have been working at Rogers Communications (more than 3 years)

    Pros

    Big organization, benefits, nice facilities

    Cons

    No leadership. Did not fill role of division president. Cheap & junior in experience and vision mid-level executives running division into the ground. Management only manage up not down. Good public speakers who spin the story to benefit themselves.

    Advice to ManagementAdvice

    Looking for a job. After an extensive "Listening Tour" no one listened. Rogers is the next Kodak, RIM, Target CA

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful

    Never again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Producer
    Former Employee - Web Producer

    I worked at Rogers Communications

    Pros

    Decent benefits. Location.

    Cons

    Very low pay. No personal growth. No professional growth. No leadership. Everyone afraid for their jobs. Tense atmosphere. Like high school. Enforced and mandatory 'hang out' sessions with management after work. Left and immediately had a 20 grand pay hike.

    Advice to ManagementAdvice

    Clear out dead wood and middle management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    many different products to sale

    Cons

    no future growth. getting worse

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful

    Brampton - Rant of Contract employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Analyst in Brampton, ON (Canada)
    Former Contractor - Analyst in Brampton, ON (Canada)

    I worked at Rogers Communications as a contractor (more than a year)

    Pros

    Pros is pertinent for Contract workers who are on contract extension permanently since years. Less accountability, nonetheless high hourly compensation. Good place to retire rich as a contract employee. If you are unemployed, close your nose and join as a contract employee as a QA tester. Be in the good books of the hiring manager otherwise your contract ends in 8 months or earlier. Some Managers have their pet contract employees for 6-7 years, you can be one among them

    Cons

    Cons who clings as permanent employee with high accountability and moderate compensation. I worked there in UAT team for a couple of years and didn’t like the environment. Contract employees are double gro$$ing Rogers money. No professional conversation, just all about money and overtime. There are much more contractors than permanent employees and most of them are not willing to work ethically. Having two monitors (one for YouTube), Tardiness, 2 prayer sessions a day and several coffee breaks doesn’t increase their productivity. Its breeding a rotten culture inside

    Advice to ManagementAdvice

    You should really look into some managers and find out how they are actually managing the business. Knock your directors and managers to justify why contract employees with no knowledge are hired, disheartening the real hard working people. Replace the contract employees to Permanent who are there for 5-6 years. You can save a lot and increase productivity. Guy! you may not be able to fix it, but at least you know.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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