Rogers Communications

  www.rogers.com
  www.rogers.com

Rogers Communications Reviews in Canada

Updated October 17, 2014
Updated October 17, 2014
662 Reviews
3.2
662 Reviews
Rating Trends

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Rogers Communications President and CEO Guy Laurence
Guy Laurence
109 Ratings

Review Highlights

Pros
  • 1- very good Work-Life Balance and people are generally respectful (in 27 reviews)

  • You can expect very good benefits and other fringe bonuses associated with a large company (in 56 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs (in 37 reviews)

  • With any customer service job, you can expect some chunky percentile of your client (in 22 reviews)

More Highlights

189 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales in Toronto, ON (Canada)
    Current Employee - Director of Sales in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time

    Pros

    Well connected in the world of telecommunications, media, TV sports etc. all providing a discount as an employee

    Cons

    Meeting based organization with limited ability to make mid level decisions.

    Advice to ManagementAdvice

    additional personal development and growth

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great people to work with, IT systems and processes need updating, takes time to figure out who does what

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager No Direct Reports in Toronto, ON (Canada)
    Former Employee - Manager No Direct Reports in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 5 years)

    Pros

    innovative products and services, good people, good support for employees

    Cons

    large org sometimes hard to figure out who does what and takes time to make decisions

    Advice to ManagementAdvice

    empower your employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Some good, some bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Product Management in Toronto, ON (Canada)
    Former Employee - Director of Product Management in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 3 years)

    Pros

    On the plus side, Rogers pays very well (at least at the Sr. Manager and higher levels), and you can usually count on getting all or most of your bonus payout. It's also a great place to learn how to get things done despite lots of pushback, bureaucracy and competing agendas. If you can deliver a project at Rogers, you can do it anywhere.

    Cons

    The bureaucracy politics, and competing agendas are very unpleasant to deal with and working at Rogers can be very demoralizing. Also, as soon as you tell people you work there, you get hit with all the stories about bad customer service - even if you don't work in customer service. And unless you're the CEO you really don't have the power to make customer service any better.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Don't mind lack of appreciation for work you do then work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Toronto, ON (Canada)
    Former Employee - Senior Financial Analyst in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than an year)

    Pros

    The quality of work can be interesting for a new grad and it can be a good experience if you're new, but the lack of challenges for a more senior person make people want to leave to find more fulfilling work.

    Cons

    The fast paced environment demands people get work done now and right away to turnaround projects within hours affecting quality. The lack of appreciation for the work you do or the value of your work can be found all throughout the organization. The pay is not very attractive even with the 50% off employee discount on Rogers products.

    Advice to ManagementAdvice

    Give back to your employees, make them feel appreciated and you will attract the best and the brightest.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    over 10 years working at the head quarter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director Marketing in Toronto, ON (Canada)
    Former Employee - Director Marketing in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 10 years)

    Pros

    large company with room to grow

    Cons

    too much red tape. feels like an old boys club.

    Advice to ManagementAdvice

    listen to the working level.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Good pay, bad culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Ottawa, ON (Canada)
    Former Employee - Inside Sales Representative in Ottawa, ON (Canada)

    I worked at Rogers Communications full-time (more than 3 years)

    Pros

    Can make a lot of money in commisions

    Cons

    No regards for customer service or customers from management, only cared about making the sale

    Advice to ManagementAdvice

    Focus more on customer service, and more sales will come

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Publishing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    Excellent Work-Life Balance and people are generally respectful

    Cons

    No growth opportunities. The division is not particular focus for the company

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good people bad executives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Toronto, ON (Canada)
    Current Employee - Business Analyst in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time (more than 5 years)

    Pros

    Good co workers, best intentions at heart

    Cons

    pass the buck mentality layoffs all the time, new CEO isn't clear on directions

    Advice to ManagementAdvice

    stop treating your people like numbers and they will embrace your brand

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good company but lots of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer in Ottawa, ON (Canada)
    Current Employee - Applications Developer in Ottawa, ON (Canada)

    I have been working at Rogers Communications full-time (more than an year)

    Pros

    - OK pay
    - Health and Dental Benefits

    Cons

    - No culture
    - No RRSP contribution
    - Too much politics

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    It was a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant in Toronto, ON (Canada)
    Former Employee - Assistant in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than an year)

    Pros

    Great people to work with and a fun environment. Great location and close to the other offices for meetings. Lunch is awesome in the cafeteria.

    Cons

    Uncertainty, a lack of communication between the higher ups and the lower staff and to top it off we have to pay for parking.

    Advice to ManagementAdvice

    Communicate with your staff on a regular basis

    Recommends
    Positive Outlook
    Approves of CEO

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