Rogers Communications

  www.rogers.com
  www.rogers.com
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Rogers Communications Reviews in Canada

Updated September 18, 2014
Updated September 18, 2014
636 Reviews
3.2
636 Reviews
Rating Trends

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Approve of CEO
Rogers Communications President and CEO Guy Laurence
Guy Laurence
103 Ratings

Review Highlights

Pros
  • Good benefits, defined benefit pension plan, 50% discount on all services (in 45 reviews)

  • Rogers offers flexibility, work life balance and great benefits (in 19 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs (in 35 reviews)

  • Cost cutting and layoffs have caused the rest of the resources to be overworked with no work life balance (in 10 reviews)

More Highlights

181 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It was a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant  in  Toronto, ON (Canada)
    Former Employee - Assistant in Toronto, ON (Canada)

    I worked at Rogers Communications full-time for more than a year

    Pros

    Great people to work with and a fun environment. Great location and close to the other offices for meetings. Lunch is awesome in the cafeteria.

    Cons

    Uncertainty, a lack of communication between the higher ups and the lower staff and to top it off we have to pay for parking.

    Advice to ManagementAdvice

    Communicate with your staff on a regular basis

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good people bad executives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Toronto, ON (Canada)
    Current Employee - Business Analyst in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time for more than 5 years

    Pros

    Good co workers, best intentions at heart

    Cons

    pass the buck mentality layoffs all the time, new CEO isn't clear on directions

    Advice to ManagementAdvice

    stop treating your people like numbers and they will embrace your brand

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good company but lots of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer  in  Ottawa, ON (Canada)
    Current Employee - Applications Developer in Ottawa, ON (Canada)

    I have been working at Rogers Communications full-time for more than a year

    Pros

    - OK pay
    - Health and Dental Benefits

    Cons

    - No culture
    - No RRSP contribution
    - Too much politics

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Big company with potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Architect  in  Toronto, ON (Canada)
    Former Employee - Systems Architect in Toronto, ON (Canada)

    I worked at Rogers Communications full-time for more than 3 years

    Pros

    Lots of opportunity. great work-life balance.

    Cons

    horrible reputation. very poor compensation and employee retention.

    Advice to ManagementAdvice

    cut the bureaucracy and pay employees for the work they do. you will lose less talented staff if you actually take treat them well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    normal company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time for more than 8 years

    Pros

    you feel it is normal company.

    Cons

    you wont learn much stuff

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Rogers Media Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Publishing  in  Toronto, ON (Canada)
    Former Employee - Publishing in Toronto, ON (Canada)

    I worked at Rogers Communications full-time for more than 5 years

    Pros

    Overall great benefits, on par with most large organizations. There are decent amenities along with a clean modern work space.

    Cons

    Job security, especially in the publishing division leads to a feeling of uncertainty. Changes in management have portrayed themselves as being open to discussion. The underlying resentment internally remains with the public's poor rating of the company's customer service. Previous management hinted at changes but little has been done to change this perception.

    Advice to ManagementAdvice

    Above all improve client customer service, substantially..

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Toronto, ON (Canada)
    Current Employee - Director in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time for more than 8 years

    Pros

    fast pace workplace. smart people. interesting work

    Cons

    work load. life/work balance. expectation to always be available.

    Advice to ManagementAdvice

    listen to the base of your employees. not all decisions have to come from the top. expertise is within the organisation, expensive consulting firms only use internal information provided by YOUR employees!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    It's better than the usual retail jobs

    Current Employee - Sales Associate  in  Mississauga, ON (Canada)
    Current Employee - Sales Associate in Mississauga, ON (Canada)

    I have been working at Rogers Communications part-time for more than a year

    Pros

    The pay is minimum wage plus commission for store level jobs. It's not that bad and the work is very easy

    Cons

    Ridiculous management at times, customers are extremely unreasonable. There is a lot to know and there are too many training courses you are required to do called fast tracks and management sometimes makes you do them on your own time.

    Recommends
    No opinion of CEO
  10.  

    Good part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Consultant  in  Toronto, ON (Canada)
    Former Employee - Technical Support Consultant in Toronto, ON (Canada)

    I worked at Rogers Communications part-time for more than a year

    Pros

    Good pay, flexible hours, and decent bonus structure.

    Cons

    Lack of promotion, increasing metrics to meet, management arent people persons.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Good experience, but major culture change needed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Inside Sales Consultant  in  Brampton, ON (Canada)
    Former Employee - Consumer Inside Sales Consultant in Brampton, ON (Canada)

    I worked at Rogers Communications full-time for more than a year

    Pros

    good benefits
    great facility to work in.
    opportunity at different positions so if a position isn't working for you can transfer to another department no problem

    Cons

    company has lost focus. let their customer service standards slip drastically.
    pay wages were sometimes inconsistent. when you first start work schedule is not your friend. Shift can change every 6 weeks.

    Advice to ManagementAdvice

    first good move was hiring a CEO with a focus on customer service. more transparency for public and workers

    Recommends
    Positive Outlook
    Approves of CEO

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