Rogers Communications

  www.rogers.com
  www.rogers.com

Rogers Communications Reviews in Canada

Updated December 19, 2014
Updated December 19, 2014
704 Reviews
3.1
704 Reviews
Rating Trends

Recommend to a friend
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Rogers Communications President and CEO Guy Laurence
Guy Laurence
130 Ratings

Review Highlights

Pros
  • 1- very good Work-Life Balance and people are generally respectful (in 30 reviews)

  • Good benefits package; the wage is higher than what is paied at the job market (in 58 reviews)


Cons
  • Work/Life balance can be challenging but mostly it's a personal choice vs (in 38 reviews)

  • With any customer service job, you can expect some chunky percentile of your client (in 22 reviews)

More Highlights

191 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great experience, great people, lots of variety

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Communications in Toronto, ON (Canada)
    Former Employee - Corporate Communications in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 8 years)

    Pros

    Great place to work for skilled, experience people who thrive on lots of pressure and tight deadlines.

    Cons

    If you like going home on the dot of five, this is not the place for you!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Nice place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Pros

    Good work-life balance. Good benefits. Fun environment and lots of opportunity for advancement.

    Cons

    Pretty bureaucratic. Kind of akin to working for government. Average pay.

    Advice to ManagementAdvice

    Try to make sure you clip the deadwood - there's lots of it.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand in Toronto, ON (Canada)
    Former Employee - Brand in Toronto, ON (Canada)

    I worked at Rogers Communications

    Pros

    Opportunity to grow professionally, fantastic benefits and a sense of pride to have "made it in".

    Cons

    If you are a good internal networker .. you can spend your whole career at Rogers moving around.

    Advice to ManagementAdvice

    Sometime the silent ones are the BEST employees. Pay attention. Also, when a company thins large re-structures a business unit PLEASE look at roles available internally in other business units so you don't lose great people. I was laid off and re-hired on contract (mat leave coverage) 1 month later then promised a role which was later taken off the table b/c of a hiring freeze. Have all HR people cross company and nationally sit down in a room and sill the gaps with people that the company has already invested resources in training. Also - do NOT let management make promises they have no business making and can not keep!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Hard to get in, harder to stay onboard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications

    Pros

    Great atmosphere, really cool people, fun workplace

    Cons

    No job security, long hours

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Solid company with diverse work portfolio

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Toronto, ON (Canada)
    Current Employee - Senior Financial Analyst in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time (more than 3 years)

    Pros

    -access to training
    -diverse work portfolio
    -many internal opportunities
    -excellent benefits package and good comp
    -great work/life balance

    Cons

    -communication between groups is not free flowing

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Pretty good overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wireless Customer Service Representative in Pickering, ON (Canada)
    Current Employee - Wireless Customer Service Representative in Pickering, ON (Canada)

    I have been working at Rogers Communications full-time (more than an year)

    Pros

    Great environment, friendly people, clean environment

    Cons

    Irate customers, hitting targets, hours of operation 7am - 12 am

    Advice to ManagementAdvice

    less micro managing (not that often though)

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rogers Communications full-time

    Pros

    Location, products & brands, e-training, good benefits, great environment - Tim Horton's, gym.

    Cons

    Constant change in leadership, high staff turn-over, limited choices for parking

    Advice to ManagementAdvice

    Invest & recognize in those who demonstrate a commitment and passion for your business. There's more to performance than just sales results. The constant shift in leadership makes employees uneasy and always looking for a new job. People need to feel valued and as secure as possible. You will get more out of staff if you demonstrate some better leadership.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    A good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Toronto, ON (Canada)
    Former Employee - Administrative Assistant in Toronto, ON (Canada)

    I worked at Rogers Communications full-time (more than 10 years)

    Pros

    The office is accessible by public transportation, provide good benefits to the employees, and has a friendly environment. good work/life balance.

    Cons

    Some of the supervisors are unfair to their staff. and play favoritism. when it comes to promotion they favor one that are close to thedfm and looking into who is really working.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Toronto, ON (Canada)
    Current Employee - Sales Manager in Toronto, ON (Canada)

    I have been working at Rogers Communications full-time (more than an year)

    Pros

    fun environment and great for new graduates. If you're looking to get paid well and have been in the industry for some time, Rogers likes fresh talent. Look elsewhere as they have their own agenda and culture

    Cons

    revolving door especially in the marketing department. They like young talent with new ideas and once the ideas turn stale, out the door you go!

    Advice to ManagementAdvice

    be nicer

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    N/A

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rogers Communications

    Pros

    Lots of accountability, innovative products

    Cons

    Too many processes, making company less flexible to quickly react to ever-changing trends/competitive landscape

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