Rosen Hotels and Resorts

  www.rosenhotels.com
  www.rosenhotels.com

Rosen Hotels and Resorts Reviews

14 Reviews
2.4
14 Reviews
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Harris Rosen
13 Ratings

3 Employee Reviews Back to all reviews

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  1.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technician in Orlando, FL
    Current Employee - IT Technician in Orlando, FL

    I have been working at Rosen Hotels and Resorts full-time (more than 5 years)

    Pros

    I believe the benefits are fair for the area. Overall everyone around here is very nice, and I do believe Mr. Rosen really does care for his employees

    Cons

    The pay is a little lacking, and the benefits have dropped over the years

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Rosen Shingle Creek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Front Desk in Orlando, FL
    Former Employee - Front Desk in Orlando, FL

    I worked at Rosen Hotels and Resorts

    Pros

    Great size company for advancement.
    7 properties within 30 minutes of each other -- no relocation necessary.
    Many employees have grown with the company so you feel like your a part of a large family.
    Extensive training and communication.
    Your work is rewarded in many ways: There is a Commitment to Excellence Award (monthly?) and you can also become a Service Coach for your department where you are part of a focus group and to bring new ideas to management.

    Cons

    I had to move and Rosen hotels was only in the Orlando area.

    Advice to ManagementAdvice

    Keep it up! I have fond memories of Rosen Hotels.

    Recommends
    Approves of CEO
  3.  

    GooD Company bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Room Tech in Orlando, FL
    Current Employee - IT Room Tech in Orlando, FL

    I have been working at Rosen Hotels and Resorts

    Pros

    Health Benefits plus 401k and Educational Benefits

    Cons

    I always thought that a fun experiment would be to tell someone that they only had 45 hours this week to accomplish their work. I bet we would all be surprised by the efficiencies and innovation that would come out of it. The fact that this profession will permit, and even worse, reward those who work such ridiculous hours exposes a fundamental flaw in the collective thinking of the industry. After all, we are not teaching our young staff to find better, more effective ways to do anything. But rather, we are simply showing them how to put their career before their family and personal life. We do not encourage that people take risks, try something new, or go out on a limb. We take the easy, safe route...we just work more. In the process we are rewarding many who are poor managers, poor developers and are stagnant in their own development.

    Advice to ManagementAdvice

    Keep up with training like getting master or MBA also.
    To be the best manager you can be, learn to control your emotions so you can handle the pressure without jumping all over your team every time a mistake occurs. It’s also vital to manage the expectations of your boss so you can minimize the stress placed on you in the first place. Don’t try to reason with your boss when he or she is angry. When your boss is in a good mood, discuss the damage that losing your temper can have on employee morale, retention and productivity. Then when a crisis happens and your boss gets angry, remind him or her about your agreement that if you get angry with your team you will do more harm than good. Do some reading on stress management as well.

    To use your time well, follow the 80-20 rule. Allocate 20 percent of your time to the strategic matters that most interest you and 80 percent to developing, coaching, facilitating and motivating your team. Spend some time every week with each individual team member asking questions and doing a lot of listening. Ask what work they are most and least enjoying, what they would like to do more of or less of, what they would like to learn and what they need from you. Also, importantly, seek their input on work related issues rather than trying to be the person with all the answers. There is no better way of showing people you value them than to ask them for their opinion. Of course you have to listen genuinely and not just go through the motions like a store clerk mechanically telling you to have a great day.

    Recommends
    Approves of CEO

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