Rosetta Stone Reviews

Updated March 24, 2015
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Rosetta Stone President & CEO Stephen Swad
Stephen Swad
94 Ratings

42 Employee Reviews

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  1. 2 people found this helpful

    hmmm... yeah, really not a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Developer in Harrisonburg, VA
    Former Employee - Web Developer in Harrisonburg, VA

    I worked at Rosetta Stone full-time (more than a year)

    Pros

    Casual dress policy. It wasn't unusual to see the CIO in shorts and flip flops in summer.

    Cons

    The currently leadership is driving the company off the cliff thanks to a series of mis guided product/company acquisitions and poor profit results. Don't take my word for it. Rosetta Stone (stock ticker RST) is a publicly traded company... Look at the performance of the S&P, NASDAQ and DOW over the last 12 months and then see RST's flatlined/declined performance growth against that. This is a company that will be lucky if it's still around in a year's time. If you'e considering RST as a career it may very well be a short lived one.

    Advice to ManagementAdvice

    Promote people who actually do their job well, rather than individuals who instead shower you with attention.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    Horrible leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Writer in Washington, DC
    Former Employee - Content Writer in Washington, DC

    I worked at Rosetta Stone full-time (more than 5 years)

    Pros

    Some flexibility in hours possible, as more work will likely be forced to completion. No work life balance for some and no work at all for others, just taking advantage.
    New executive came wit friends and fired everyone, without assessments.

    Cons

    Unfortunately this company has been suffering the leadership issues with wrong decision making. Every time it went wrong, people who actually knew tasks were also fired and more expensive consultants and managers were brought in.

    Advice to ManagementAdvice

    Consider keeping good quality people and do not hire someone who does not know the business of this category. Evaluate and promote in-house people who knows tasks as core, and use consultant to help as sparks or cut cost.
    Getting rid of people and getting others who can do similar jobs badly or slowly in twice more salary - this is counterproductive and harmful for stock and company existence.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful

    Stay away if you value your physical and mental health

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Arlington, VA
    Former Employee - Manager in Arlington, VA

    I worked at Rosetta Stone

    Pros

    Well, they have Bagel Fridays.

    Cons

    I wish Glassdoor had some sort of verification for the reviews the past three months or so, because the Rosetta Stone HR department seems to be working overtime (along with everyone else in the company). I was taken aback by the recent influx of glowing reviews. For example: In November, December, and 11 days of January. There’s been 27 four or five star reviews. The preceding nine months? Just about 30.

    That’s enough to raise an eyebrow, but also note the patterns and content of these reviews. January 8th there was a sudden influx of 4/5 star reviews devoid of any content. December 22nd, same thing, a blast of glowing reviews containing nothing but boilerplate “positive language”. Most obvious case of busy work for an HR department if I've ever seen one.

    Goosing the Glassdoor averages to give the appearance of a positive workplace doesn't surprise me at all. The company is all about appearances. The company is “growing” and “expanding” yet revenue has been flat since 2009. They have a “cutting edge” product yet it hasn't been updated since 2011. This is a dinosaur of a company that is telling itself it’s hip and cool. Don’t drink the kool aid.

    It’s also a horrendous place to work. I've seen more talented people get put through the wringer than I can count. The more competent you are, the more pain and absurdity you get put through on a daily basis. On most teams, a workload of 12, 13, 14 hours a day is not only the norm, but encouraged. There’s no such thing as work-life balance. Promotions and kudos are handed out to whoever grovels to the superiors the best.

    The company works on an adversarial basis. Every meeting, every email, every request is likely to cost political capital. Its cutthroat but in the worst possible way. You need to come to meetings prepared to not only to challenge “colleagues” on the most trivial of issues, but also surviving the tension and the personal insults and insinuations. Worst teamwork I’ve ever seen. The company is composed of a series of totally isolated teams, all incompetent in their own right.

    A few years ago I would have said the hardships could be worth it, as Rosetta Stone is a nice name to have on your resume. But as the stock price continues its terminal decline and the core product becoming more and more irrelevant as the days go by, I can’t say that anymore. Do yourself a favor and don’t work here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    Typical corporate structure with typical office politics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Harrisonburg, VA
    Current Employee - Customer Care Representative in Harrisonburg, VA

    I have been working at Rosetta Stone full-time (more than a year)

    Pros

    Co-workers are excellent, but you usually can find that at most companies.

    Cons

    Rosetta Stone has increasingly become more corporate since I first arrived. In my department, you are expected to meet ridiculous QA and productivity goals. A lot of opportunities to move up in company, if you have played the typical corporate politics. Definitely not a meritocracy. It just depends on who you know. I am sure most of management got in their positions of power the same. Incompetent management. Definitely a feeling of a class system between departments as well. I feel like a second rate employee within my department even though I regularly am one of the most productive agents, just because I do not play the fake corporate politics game. And then on top of that, my department seems to be considered a second rate department. Also, communication is horrid between departments.

    Advice to ManagementAdvice

    Low level management and mid level management needs to be re accessed. My department has had a lot of turnover in the last year, especially 6 months, and most of that is because of the bipolar nature of our expectations and policy, management's favoritism of particular employees, policy not being administered evenly, and just the negative atmosphere management has created and sustained. The only way to advance within the company is to best buddies with your supervisor and be a yes man. Nobody wants to speak up because they fear repercussions and not being able to advance. But most people just quit or get put on PIPs and CARs to be forced to leave or not advance.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful

    Good people... that's about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rosetta Stone full-time (more than 3 years)

    Pros

    - Time off policy is very nice
    - Tuition reimbursement is fairly generous as well
    - People are generally smart, good at their jobs & friendly. Most people have good intentions.
    - Bagel Fridays are always a nice perk

    Cons

    - No work life balance & people will take advantage of you. If you give them a hand they'll take the whole arm, but won't help you when you need it.
    - No management training and no upward feedback. You could have a good boss, or you could have an awful one and there's nothing you can do about it.
    - There are opportunities to move around in the company, but you will not be offered fair pay. Recently someone was hired straight from college for a position that is lower than mine, and is making more than me- because of the team I started on, and the fact that I moved within the company.
    - There is no focus. Priorities are constantly shifting so there's a lot (a lot!) of time and energy wasted

    Advice to ManagementAdvice

    Take care of your employees:
    - Ask for their feedback and actually listen to it.
    - Pay people what they're worth, or they will leave
    - Stop taking advantage of your hardest workers. They will leave, and you'll have a hard time finding people who will work as hard as them.
    - Stop rewarding the people who do nothing. There is nothing more demotivating than when someone who is all talk is promoted, while his/her teammates who do their work and fix their mistakes are forgotten.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful

    Death spiral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Boulder, CO
    Current Employee - Developer in Boulder, CO

    I have been working at Rosetta Stone full-time (more than a year)

    Pros

    It's just not worth it.

    Cons

    The company is bleeding talent due to an outdated business model and poor outlook. Upper management is old and can't see the future.

    Advice to ManagementAdvice

    Take

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful

    Avoid it....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rosetta Stone full-time (more than 5 years)

    Pros

    It was a great place to work before the so called "transformation". The executives still say that it is in the "middle" of "transformation". Hopefully it creates a nice environment. I am not very optimistic though.

    Cons

    The people who came for the "transformation" and the people that they have brought to achieve the "transformation" has left the company in the "middle" of "transformation". I feel like it is a ship with a "don't know what to do" captain without the vital crew!

    Advice to ManagementAdvice

    Stop consuming the people who brought the company to these days and the cash they built in 20+ years. I am not sure what will be left soon!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    The bad outweighs the good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rosetta Stone full-time (more than a year)

    Pros

    Casual environment. Accessible upper management. A few talented people.

    Cons

    The cons outweigh the pros. Too much dysfunction. Most leadership with limited experience. A lot of unhappy people who have nowhere else to go. Everyone is overworked, because every department is understaffed. Demands are big and heavy with no support.

    Advice to ManagementAdvice

    Rethink everything. Show appreciation to the people who are actually doing the work. Reorganize departments, hire more people to support the of amount work. Everything needs to change from top to bottom. Morale is bad and I don't believe it will get better. I'm glad I got out before it gets worse.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Some pros but way too many cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Harrisonburg, VA
    Former Employee - Product Manager in Harrisonburg, VA

    I worked at Rosetta Stone full-time (more than a year)

    Pros

    It's exciting to be part of a brand that is a household name that people recognize when you tell them you work there.

    Cons

    The company has a revolving door with employees being hired and fired daily. it's hard to feel a team spirit when you don't know how long someone is going to be working with you. Also, the product has saturated the market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful

    Terrible place to work in every aspect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Engineering Program Manager in San Francisco, CA
    Former Employee - Principal Engineering Program Manager in San Francisco, CA

    I worked at Rosetta Stone full-time (less than a year)

    Pros

    Employee handbook offers a ton of benefits, perks; but will NEVER be able to take advantage of any

    Cons

    Everything....
    Employee handbook perks included automatic 3 wks/year vacation renewed at 1st of year. If exiting company, this now becomes prorated.
    401K contribution not eligible until after 3 months on job.
    Dont believe cash out of comp time will never happen.
    Management will arbitrarily create goals which can NEVER be met and a very short (less than 1 week) timeline to be successful
    Can easily be blindsided by fabricated comments contrary to direct feedback from day-to-day interaction.
    Management is disingenuous and untrustworthy both strategically and tactically

    Advice to ManagementAdvice

    Sack the current product and program management leadership and find some people who actually know how to turn a company around in the new cloud economy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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