Rosetta Stone

  www.rosettastone.com
Work in HR? Unlock Free Profile

Rosetta Stone Reviews

Updated Jul 15, 2014
All Employees Current Employees Only

2.8 156 reviews

55% Approve of the CEO

Rosetta Stone President & CEO Stephen Swad

Stephen Swad

(62 ratings)

40% of employees recommend this company to a friend

Review Highlights

Pros
  • Learn a language at work-you have access to all 31 languages at work and at home(in 9 reviews)

  • Great product and co-workers committed to language learning(in 12 reviews)


Cons
  • communication from upper management not always the most clear(in 28 reviews)

  • Communication from Upper Management, Work/Life balance(in 8 reviews)

34 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Dysfunctional

    Finance (Current Employee) Arlington, VA

    ProsThe pay is ok, benefits are standard and co-workers were great.

    ConsThere was a "cover your behind" mentality in my team which was very disheartening. My Manager was new and under-qualified for the job, she made up for this by spreading rumors, chastising people in public for real or perceived wrongs and having a clique around her. Not even in high school did I see anything like this. Since Management only listened to her, you were "doomed" if you were not in her good graces and she was not afraid to lie. Most team members suck up to this woman and then whisper behind her back.

    There were constant lay offs and rehiring for the same positions. It is expensive and makes no sense.

    The company is not really good with professional development, in my team, it was used to compensate the "in crowd".

    Advice to Senior ManagementCommunicate with your employees and when people voice their concerns don't penalize them for it. Feedback from the people on the front lines is very important

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    So-so experience; pros and cons for sure

    Studio Coach (Former Employee) Arlington, VA

    ProsIf you love learning languages, the discounts on products as well as free classes in the language you want are great. Some of the coworkers were really great people.

    ConsI had a pretty poor manager who didn't communicate well with me and prevented me from getting a promotion without my knowledge for a couple of years (!). Had she talked to me about her concerns, I could have cleared up a miscommunication and prevented all of this from happenings. I found it a bit petty and unprofessional. Her team believed her 100% and I never had a chance to address the issue; I wasted a couple years applying for promotions within the company and feel that it held me back in my career trajectory. I only found out by accident in casual discussion that this is what had happened. I was pretty upset and glad to leave the company.

    I asked for a raise after 2.5 years, after consistently great teaching reviews. I was told I was getting paid more than new people brought on in my position, so no. I didn't see what that had to with a raise after 2.5 years and found it pretty cheap--I wasn't being paid particularly well to start.

    The first year I was invited to the company Christmas party with the rest of my team. After that we were no longer invited because it was too expensive. I found that pretty repulsive to exclude employees from attending a Christmas party. We got nothing after that.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Treat employees poorly

    Anonymous Employee (Former Employee)

    ProsSome software development work and experience may be gained

    ConsNo communication between teams. Upper management has no hands-on experience w in-house software or product, so they cut people out with the experience and created a mess.

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Great Product, terrible employer

    Store Manager (Current Employee) Santa Rosa, CA

    ProsTeaching people about language. Discounted and Free software for employees

    ConsTreated employees terribly. Low pay, did not adhere to labor laws.

    Advice to Senior ManagementTrain regional managers better

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Awesome company gone bad fast

    Content Editor (Former Employee) Harrisonburg, VA

    ProsDepending on the position, most of the people you work with are awesome - smart, very creative, and fun.

    Cons- The board and executives have no idea what they want the company to develop. The program has not been improved or changed since 2007 and have only been reused in different apps/products.

    - The company lost its values and have changed from being focused on providing amazing language learning solutions to making as much money as possible with the old, 'flawed' product by reusing it in different forms.

    - My team has worked on several awesome projects only to be rejected and put on backlogs by the senior management. So valuable time and effort is not valued.

    - The average employees are not valued and are replaced by contractors or other people in other locations. The management doesn't listen to suggestions and does not communicate with the average employees. There's definitely a favoritism involved, depending on which office you're located in and what position you hold.

    Advice to Senior ManagementPlease, please, please listen to and respect your employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    RS cannot get out of its own way.

    Anonymous Employee (Former Employee)

    ProsThe camaraderie and support of peers is excellent, its collaborative and energetic.

    ConsUpper management silos all departments and this results in changes that are never communicated. Client-facing staff are not informed of policy and product changes that directly impact the customers- some of which are 100K+ enterprise clients. Client needs are ignored and development leads the product suite, rather than market needs. Decisions are ego driven.

    Advice to Senior ManagementCut out 50% of the middle managers. Allow employee voices to be heard. Create a legitimate product that can be assessed on third party standards.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Brilliant staff. Terrific product. Horrible management. No vision for the future.

    Software Developer (Current Employee)

    ProsTruly some of the brightest minds in the industry. A genuine pleasure to work in such a creative and mentally stimulating environment.

    ConsAbsolutely the worst executive level management that I have ever seen. Horrible turnover. Multiple layoffs year after year. Crazy, chaotic environment where you will be moved around from assignment to assignment with no clear direction of what you'll be working on from one month to the next. Slow to react to industry trends.

    Advice to Senior ManagementFind someone who knows how to run a company and hire the appropriate executive level staff to follow through. Create a clear, concise plan that develops products based on the strengths of the company.

    Five years ago this was one of the best companies in the world to work for. Now, I wouldn't recommend it to anyone.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Good, bad and ugly

    Field Sales Manager (Former Employee)

    ProsTop notch brand recognition, upper scale industry comp packages, depending on your position, good people and hard working teams

    Conseveryone in IS and Field sales are micro managed, in effect, expect high turn over, ad nauseum, invariably culture is draconian , depending on your manager of course (good luck!),

    Advice to Senior Managementtrust the professionals you hire to be the professionals you know they are (why you hired them with all the due diligence you ensured and investment dollars per the training programs and processes), those who have ipso facto trust issues cannot themselves be trusted.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Use to be a great place to work with a noble vision.

    Anonymous Employee (Current Employee)

    ProsThe energy, people and original vision were amazing. Great product! Talented people.

    ConsLost it's vision, it's heart and ultimately it's head. It went public too soon. Vision turned into the next $. No planning or preparation and goals that changed with the wind. Treated employees terribly.

    Advice to Senior ManagementYou have an amazing amount of talented and loyal employees. You squandered it. You had a product and brand with heart, purpose and vision. Now all you have is a brand. You will only be able to milk it so long.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    International publicly traded corporation that is run like a mom and pop shop.

    Store Manager (Current Employee) Seattle, WA

    ProsFree access to the product.

    ConsTerrible management. Terrible pay. Awful benefits. No room for advancement.

    Advice to Senior ManagementHire someone who knows what they are doing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Worked for Rosetta Stone? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.