Rosetta Stone

  www.rosettastone.com
  www.rosettastone.com

Rosetta Stone Reviews

Updated November 18, 2014
Updated November 18, 2014
188 Reviews
3.6
188 Reviews
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Rosetta Stone President & CEO Stephen Swad
Stephen Swad
83 Ratings

Review Highlights

Pros
  • Great product and co-workers committed to language learning (in 14 reviews)

  • Easy and enjoyable meeting people from around the world (in 7 reviews)


Cons
  • Upper management has been through multiple changes in a relatively short period of time (in 30 reviews)

  • No work life balance & people will take advantage of you (in 9 reviews)

More Highlights

38 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Online studio coach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Studio Coach
    Current Employee - Online Studio Coach

    I have been working at Rosetta Stone part-time (more than an year)

    Pros

    You have the opportunity to talk to interesting people from around the world; you work from home at hours that may or may not suit you.

    Cons

    Unresponsive supervisor whom I've never met in person or online; the only hours at which you can really coach are from 3 - 7 AM EST; no opportunity for raise; the company culture seems to want robotic, fake-cheery coaches.

    Advice to ManagementAdvice

    Incentivize good work by recognizing it and compensating it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Nice product, poor management, nothing new to offer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Arlington, VA
    Former Employee - Business Analyst in Arlington, VA

    I worked at Rosetta Stone full-time (more than an year)

    Pros

    You meet a variety of people, lot of whom are young, that can provide a good fresh ideas to help direct the company. Lot of people are motivated, the environment in the Arlington office is nice. They have a stocked fridge and and bagels every Friday. There are some talent, smart individuals who work here.

    Cons

    The management is terrible. Leadership buys companies and has no idea how to integrate them into the Rosetta Stone family. You have mid level managers who don't have a clue what they are doing and end up being missing most of the time. The environment has very low moral. Walking around you don't see the energy that was once there. Lot of the mid level managers are looking for quick fixes. They hold raises hostage for 6 months and then give the minimum pay possible. The marketing research team gives them proper direction and they ignore it. The IT team is full of people who are self obsessed and unproductive. It started out as a great place to work and turned into a nightmare. The people who are left behind are unhappy and the leadership and management is just trying their hardest to lie with numbers to appease the board of directors. The only thing I've seen them do is spam email accounts in hopes that people still buy a product that hasn't changed in years. I would avoid this company

    Advice to ManagementAdvice

    Stop micromanaging projects you aren't needed and start showing up when you are needed. Listen to your employees, give proper compensation and raises. You are the reason this company is terrible.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Smart people, terrible B2B company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rosetta Stone full-time (more than 3 years)

    Pros

    There are still a few people there who truly care about the end user and continue to try incorporate some semblance of customer service. You do have fun, lots of funny smart and interesting people from around the world.
    Learning the language is awesome!

    Cons

    Endless circles for years and years regarding new product, but still have to sell the same old same old to all users. No one appears to have any power to change things, from the President to managers. Lot's of talk, no action or loyalty. New upper management discounts everything in order to sell which makes us look bad.
    Tons and tons and tons of internal politics- everyone is trying to kiss someone's behind-if you don't, life sucks for you. HR is a joke

    Advice to ManagementAdvice

    Merge or sell to a strong global learning B2B company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Former Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Director in Arlington, VA
    Former Employee - IT Director in Arlington, VA

    I worked at Rosetta Stone full-time (more than 5 years)

    Pros

    Small company feel with larger company funding. Able to do lots of great things at once and really help people with the products we sold.

    Cons

    Lack of market focus and drive for short term investor returns drove the company to go public. Worst mistake they made. Relied too heavily on academic view of language learning and not on what people actually wanted to pay for. Going public made the investors a lot of money, but the organization was not ready - lots of mistakes and missteps created an instant culture of cost cutting as a method to try and save things. Real shame.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in Arlington, VA
    Current Employee - Finance in Arlington, VA

    I have been working at Rosetta Stone full-time (less than an year)

    Pros

    The pay is ok, benefits are standard and co-workers were great.

    Cons

    There was a "cover your behind" mentality in my team which was very disheartening. My Manager was new and under-qualified for the job, she made up for this by spreading rumors, chastising people in public for real or perceived wrongs and having a clique around her. Not even in high school did I see anything like this. Since Management only listened to her, you were "doomed" if you were not in her good graces and she was not afraid to lie. Most team members suck up to this woman and then whisper behind her back.

    There were constant lay offs and rehiring for the same positions. It is expensive and makes no sense.

    The company is not really good with professional development, in my team, it was used to compensate the "in crowd".

    Advice to ManagementAdvice

    Communicate with your employees and when people voice their concerns don't penalize them for it. Feedback from the people on the front lines is very important

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    So-so experience; pros and cons for sure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Studio Coach in Arlington, VA
    Former Employee - Studio Coach in Arlington, VA

    I worked at Rosetta Stone part-time (more than 3 years)

    Pros

    If you love learning languages, the discounts on products as well as free classes in the language you want are great. Some of the coworkers were really great people.

    Cons

    I had a pretty poor manager who didn't communicate well with me and prevented me from getting a promotion without my knowledge for a couple of years (!). Had she talked to me about her concerns, I could have cleared up a miscommunication and prevented all of this from happenings. I found it a bit petty and unprofessional. Her team believed her 100% and I never had a chance to address the issue; I wasted a couple years applying for promotions within the company and feel that it held me back in my career trajectory. I only found out by accident in casual discussion that this is what had happened. I was pretty upset and glad to leave the company.

    I asked for a raise after 2.5 years, after consistently great teaching reviews. I was told I was getting paid more than new people brought on in my position, so no. I didn't see what that had to with a raise after 2.5 years and found it pretty cheap--I wasn't being paid particularly well to start.

    The first year I was invited to the company Christmas party with the rest of my team. After that we were no longer invited because it was too expensive. I found that pretty repulsive to exclude employees from attending a Christmas party. We got nothing after that.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Treat employees poorly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rosetta Stone full-time (more than an year)

    Pros

    Some software development work and experience may be gained

    Cons

    No communication between teams. Upper management has no hands-on experience w in-house software or product, so they cut people out with the experience and created a mess.

  9. 1 person found this helpful  

    Great Product, terrible employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Santa Rosa, CA
    Current Employee - Store Manager in Santa Rosa, CA

    I have been working at Rosetta Stone full-time (more than an year)

    Pros

    Teaching people about language. Discounted and Free software for employees

    Cons

    Treated employees terribly. Low pay, did not adhere to labor laws.

    Advice to ManagementAdvice

    Train regional managers better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Awesome company gone bad fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Editor in Harrisonburg, VA
    Former Employee - Content Editor in Harrisonburg, VA

    I worked at Rosetta Stone full-time (more than 3 years)

    Pros

    Depending on the position, most of the people you work with are awesome - smart, very creative, and fun.

    Cons

    - The board and executives have no idea what they want the company to develop. The program has not been improved or changed since 2007 and have only been reused in different apps/products.

    - The company lost its values and have changed from being focused on providing amazing language learning solutions to making as much money as possible with the old, 'flawed' product by reusing it in different forms.

    - My team has worked on several awesome projects only to be rejected and put on backlogs by the senior management. So valuable time and effort is not valued.

    - The average employees are not valued and are replaced by contractors or other people in other locations. The management doesn't listen to suggestions and does not communicate with the average employees. There's definitely a favoritism involved, depending on which office you're located in and what position you hold.

    Advice to ManagementAdvice

    Please, please, please listen to and respect your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    RS cannot get out of its own way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rosetta Stone full-time (more than 5 years)

    Pros

    The camaraderie and support of peers is excellent, its collaborative and energetic.

    Cons

    Upper management silos all departments and this results in changes that are never communicated. Client-facing staff are not informed of policy and product changes that directly impact the customers- some of which are 100K+ enterprise clients. Client needs are ignored and development leads the product suite, rather than market needs. Decisions are ego driven.

    Advice to ManagementAdvice

    Cut out 50% of the middle managers. Allow employee voices to be heard. Create a legitimate product that can be assessed on third party standards.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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