Ross Stores

  www.rossstores.com
  www.rossstores.com

Ross Stores Reviews

Updated December 11, 2014
Updated December 11, 2014
1,037 Reviews
2.6
1,037 Reviews
Rating Trends

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Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
411 Ratings

Review Highlights

Pros
  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 75 reviews)

  • The employee discount is great on already reasonably priced merchandise (in 69 reviews)


Cons
  • The annual raises are so small that minimum wage increases null them (in 85 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 26 reviews)

More Highlights

248 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Many improvements of management, but still not worth the pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Office and Front End Supervisor in Draper, UT
    Current Employee - Cash Office and Front End Supervisor in Draper, UT

    I have been working at Ross Stores

    Pros

    -Awesome 20% discount, as well as every 4 months for 3 days you get a 40% discount.
    -Flexible hours
    -Ability to move up fast

    Cons

    -most the time they are under staffed, so you're doing the work of 2 people or more
    -expectations can be to high of what needs done within a certain time
    -very hard to get a raise
    -terrible training. You almost get thrown into what you're doing.

    Advice to ManagementAdvice

    Pay your employees more and make this job worth their time! Train them better and be more supportive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    too much work, too little pay...distrust manager

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Retail Associate in Dublin, CA
    Current Employee - Retail Associate in Dublin, CA

    I have been working at Ross Stores part-time (less than an year)

    Pros

    20% discount, friendly co-workers(mostly), flexible hours, lots of hours

    Cons

    so much clean-up and i had to do it two days in a row. my shoulders ach. some customers are jerks. a co-worker is real pushy and needs to shut her face. manager "forgot" that i requested saturday (i gave an entertaining interview and only one at trainee orientation) off. then, asked if i was willing to work this sat and get weekend aka sunday off. did 8 hours on Black Friday and Sat, so 16 total. get call from another manager that says i'm scheduled to work form 5-10pm. rumor has it that the manager who scheduled me in used to work 91 hours/week and now works a mere 78/hours a week. i have a life; it doesn't not revolve around ross.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Just ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores

    Pros

    Time went quickly and it was fun with coworkers

    Cons

    The managers were mean and irresponsible

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  5.  

    Overall: Bleh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Reno, NV
    Current Employee - Retail Sales Associate in Reno, NV

    I have been working at Ross Stores part-time (less than an year)

    Pros

    Opportunity for growth was pretty nice

    Cons

    Supervisors sucked, not understanding for school schedules, hours were either sparse or overloaded.

    Advice to ManagementAdvice

    Dear Management: Understand that your sales associates are probably going to school and won't be able to work the forty hours you want them to.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Self-floor and Cashier in Los Angeles, CA
    Current Employee - Self-floor and Cashier in Los Angeles, CA

    I have been working at Ross Stores part-time (more than 3 years)

    Pros

    Nice people meeting customers $$$$

    Cons

    Bad pay bad hours dirty

    No opinion of CEO
  7.  

    False Promises & No Advancement for Associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate in Miami, FL
    Former Employee - Retail Sales Associate in Miami, FL

    I worked at Ross Stores part-time (more than 5 years)

    Pros

    Sometimes, not always, flexible schedule and discounts. Four times a year there is a 40% and it allows you to spend up to a grand in merchandise.

    Cons

    Absolutely no room for advancement unless someone leaves or steps down. Associates follow "Ross" policy and when customer talks to management, management usually gives them what they want and make you look like the bad guy for trying to follow procedures. Closing are the worst if there are no people on the floor during the day. Holidays have extended hours until ridiculous times. For example last year the store had a closing time of 1am. No one was in there since 10:30 pm and we had to stay there regardless. Raises happen only once a year and it's a joke. 10, 20, 25 cents being the highest! For how HARD we work that raise should be at least 50 cents. Management don't take the time to realize that as associates we work EXTREMELY hard!

    Advice to ManagementAdvice

    Treat hardworking associates with respect and a proper wage!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    You will work harder than you are paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Room Lead
    Current Employee - Stock Room Lead

    I have been working at Ross Stores full-time (more than an year)

    Pros

    Discount. Always work to do.

    Cons

    Work life balance, over worked and under paid.

    Advice to ManagementAdvice

    Stay on process.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Promotes anyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Supervisor
    Current Employee - Area Supervisor

    I have been working at Ross Stores full-time (more than 5 years)

    Pros

    Great discount of 20%. Every quarter you get double discount for 4 days.

    Cons

    No help. Stores trashed all the time. Late nights leaving past 12am.

    Advice to ManagementAdvice

    Surprise visit to see what actually happens in the stores. When you guys announce we run around getting the store all clean and organized. This just hides that we are short handed and needed the payroll to actually continue keeping the store running smoothly. The managers are so afraid of letting corporate see what really happens which is hurting them. If corporate saw what really happens on a day to day basis maybe they would give more payroll to keep the store maintained.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    The best part was being able to work with new people, and new experiences everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overnight Stock Associate in Miami, FL
    Current Employee - Overnight Stock Associate in Miami, FL

    I have been working at Ross Stores part-time (more than an year)

    Pros

    I love helping people as well as meeting new people .

    Cons

    Dealing with customers that don't speak English . Yet you want to help them .

    Advice to ManagementAdvice

    Don't hire rude unprofessional people

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Hard work and underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Supervisor in Gainesville, FL
    Current Employee - Front End Supervisor in Gainesville, FL

    I have been working at Ross Stores part-time (more than 3 years)

    Pros

    The other associates are fun to work with. They make the job bearable. As an employee you also get 20 % off and 40% every 4 months. The discount is amazing because the store has a lot of good things. The customers are also fun to interact with because you never know what they will do.

    Cons

    Management tends to play favoritism a lot. some associates do all the work while others just chill with a member from management. There are a lot of non professional people in management.

    stressful environment

    Advice to ManagementAdvice

    Try to lead by example and have an open door policy for employees.

    Doesn't Recommend
    Neutral Outlook

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