Ross Stores Reviews

Updated October 16, 2014
Updated October 16, 2014
957 Reviews
2.6
957 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ross Stores Vice Chairman and CEO Michael A. Balmuth
Michael A. Balmuth
384 Ratings

Review Highlights

Pros
  • 20% discount throughout the year, with periods during which 40% discount is given to associates (in 67 reviews)

  • The employee discount is great on already reasonably priced merchandise (in 65 reviews)


Cons
  • The annual raises are so small that minimum wage increases null them (in 81 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 25 reviews)

More Highlights

264 Employee Reviews Back to all reviews

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  1.  

    An OK First Job for Students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loss Prevention in Tempe, AZ
    Current Employee - Loss Prevention in Tempe, AZ

    I have been working at Ross Stores part-time (more than an year)

    Pros

    Flexible schedule, easy job to obtain, relatively diverse team, room to move up the chain. Management can be easy to get along with.

    Cons

    You'll start at the minimum wage and you only get a raise at your annual review. Higher and full-time positions may be unavailable for a time. You'll be 'strongly' persuaded to work weekends and evenings which are the busiest times. Holiday and back-to-school seasons are nightmares, as in any retail job, but the clientele of Ross are particularly awful.

    Advice to ManagementAdvice

    Increase payroll to allow more hour coverage. The workload is too much for a handful of employees.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Warehouse

    Former Employee - Warehouse in Riverside, CA
    Former Employee - Warehouse in Riverside, CA

    I worked at Ross Stores part-time (less than an year)

    Pros

    It paid, corporate run, colleagues were good.

    Cons

    No room for growth, high turn over rate.

  3. 1 person found this helpful  

    Fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Ross Stores full-time (more than 5 years)

    Pros

    Money was decent and health care plan was good.

    Cons

    hours kept getting extended and had lots of call outs or NCNS all the time. Never enough associates scheduled to handle workload.

    Advice to ManagementAdvice

    Hire from within more often and the stores would be more successful on upholding core policy and procedures.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Its an easy job .

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ross Stores (more than an year)

    Pros

    You get 20% off all the store and three times a year you get 40% off .

    Cons

    If your part time you never get all your hours . Not ever near 20 hours a week .

  6.  

    For a billion dollar company there is no advancement pay, or enough hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Ross Stores part-time (less than an year)

    Pros

    People you work with
    Discount and every six months 50%

    Cons

    only able to work 25 hours a week except if your a manager
    no advancement

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good for getting work experience (warehouse)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Unit ID in Perris, CA
    Former Employee - Unit ID in Perris, CA

    I worked at Ross Stores full-time (more than an year)

    Pros

    Good benefits and bonuses
    Decent wages considering the type of work done

    Cons

    Not much room for promotion.
    Management could be aweful sometimes.
    Too much dust.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Ross Stores full-time (less than an year)

    Pros

    learn alot
    learning experience
    learn
    good company values

    Cons

    not enough pay, old systems, no support from upper management

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Good pay for boring work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SPS in Salem, OR
    Former Employee - SPS in Salem, OR

    I worked at Ross Stores part-time (less than an year)

    Pros

    Associates work very hard. Picking up after messy people in a timely manner is an impossible task. SPS don't work hard at all and get paid more.

    Cons

    Associates under-appreciated. Busy times of the day are very common, and customers really know how to make the store messy.

    Advice to ManagementAdvice

    Spend less time focused on statistics and more time focused on employee effectiveness.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    This job taught me responsiblity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cash Office and Front End Supervisor in Decatur, AL
    Former Employee - Cash Office and Front End Supervisor in Decatur, AL

    I worked at Ross Stores part-time (more than an year)

    Pros

    I would have to say the best part about working for Ross was getting to know the customers. Each person is unique. I also knew every employee.

    Cons

    The cons working for Ross was the occasional trouble your have at every job. It was also hard to see people come and go. Catching the occasional shoplifter and having to watch them walk out the door because that was the policy.

    Advice to ManagementAdvice

    I would have to suggest changing some of the rules. Organization in different areas. Training everyone the same.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Store is very busy. Salary is low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL

    I have been working at Ross Stores part-time (less than an year)

    Pros

    Management by and large is helpful. co-workers are mostly great .

    Cons

    low salary - overwork. irregular schedules.

    Recommends
    Positive Outlook
    No opinion of CEO

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