Ross Stores

  www.rossstores.com
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Ross Stores Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

2.6 820 reviews

48% Approve of the CEO

Ross Stores Vice Chairman and CEO Michael A. Balmuth

Michael A. Balmuth

(352 ratings)

35% of employees recommend this company to a friend

Review Highlights

Pros
  • The employee discount is great on already reasonably priced merchandise (in 62 reviews)

  • You have a 20% discount card, and on special occasions that 20% doubles to 40% (in 55 reviews)


Cons
  • Minimum wage start off isn't what I'd like to be making working there (in 72 reviews)

  • The work-life balance is a hassle because they basically do not give you as much time away as you would like (in 22 reviews)

More Highlights
229 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good experience for a better job

    Area Supervisor (Current Employee)

    ProsGood opportunities to advance within the company, awesome associate discount (40% at certain times of the year, 20% otherwise), generally the people are fun to work with, and there's never idle time where you're watching the clock. The company is very accommodating with requests for time off and school schedules.

    ConsTraining is lacking (consists of watching a few videos and being slapped with a Buddy Trainer for a day), pay is very low, even when you get into management. Store manager is the only position which makes decent money, and that's also the only exempt position. Due to the very high turnover, the company is forced to hire low quality people most other companies wouldn't.

    Advice to Senior ManagementPlease improve your associate retainment strategies so we can hold onto the good workers. Also a more thought out training plan would improve the store, as well.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Just a Job

    Retail Sales Associate (Former Employee) Charlotte, NC

    ProsThe reason I took this job was because I needed a summer job during my break from college. It's a great job for a college student but other than that, the job is not worth your time.

    ConsPay
    When I quit, it took me almost a month to get my last check.
    Hours.
    They told me I was a temporary so I wasn't even considered part time.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    always busy never a dull moment

    Customer Service (Former Employee) Fontana, CA

    Prosdiscounts, great co-workers , easy job

    Conswasn't offered any kind of promotions, raise etc.

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Stuck in Neutral

    Planning Analyst (Current Employee) New York, NY

    ProsAbility to learn from some of the best and brightest in the retail industry. Growth has been strong for quiet some time.

    ConsEven though the company has been successful in the over 5 years I have been there they are extremely conservative and have knee jerk reactions to everything and create extra work as a result. The employees feel unappreciated because your best is never good enough and any callouts on things that are not right fall upon deaf ears. There is not enough relevant training once someone is hired or promoted.

    Advice to Senior ManagementWork life balance should definitely be reviewed. The current morale is low because the employees are overworked and feel taken advantage of because top down direction is being given that does not always make sense, but once reviewed by the analyst any callouts are not considered. There is a do as a say attitude and questions or clarification is not allowed.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Senior Management
    • Comp & Benefits
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    Good Experience

    Sales Associate (Former Employee) Los Angeles, CA

    ProsCoworkers were great fun. The discounts were great. It is great learning experiences for the beginners. Management was good and understanding.

    ConsThe pay is not great

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good first job but that's it

    Area Supervisor (Current Employee) Houston, TX

    ProsFast paced environment, Discounts, Flexibility with schedule, great place to earn retail experience

    Conspay is not up to par with work this includes Store Protection Specialist, Area Supervisor and Assistant Store Manager positions. You will only start seeing good money when you become a salaried employee.

    Advice to Senior ManagementPay needs to be raised for all employees or store payroll needs to be increased to be able to either have more employees or more hours. Part time employees should not be restricted to 25 hours or less and Full time employees should not be restricted to 37.5 hours. Older stores need serious upgrades to all equipment especially Point of Sale (P.O.S.) equipment. Also a more rigid and detailed hiring process for all positions to validate that person is qualified for any positions. I have seen way to many under qualified people be hired because they can talk their way through an interview.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Low prices for name brand merchandise.

    Retail Sales Associate (Current Employee) Kapolei, HI

    ProsEmployee discount is 20%. Excellent name brand merchandise at great discount and clearance prices! They offer medical insurance for part-time employees working an average of 20 hours a week. Also 3 times a year, they have 4-day 40% discount for all employees.

    ConsRoss keeps a minimal number of employees during all time shifts. Moral is low because employees work very hard at minimal pay!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Work Hard

    Sales Associate (Current Employee)

    ProsI enjoy working with various customers and this job certainly keeps me busy from the moment i walk in the door. Also The assistant manager has been super friendly with my hours and is super flexible.

    ConsIf you anret ready to stay on your feet all day to work, don't bother to apply.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Supervisor

    Area Supervisor (Current Employee)

    ProsDiscounts, benefits, team, hours to work, brakes

    ConsCostumers, complains, salary, mess, long shifts

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    It was great to with SOME of the employees others were not so pleasant

    Retail Sales Associate (Former Employee) Las Vegas, NV

    ProsDiscounts and double discount 3 times a year

    ConsChances of advancement are slim to none for males

    No, I would not recommend this company to a friend

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