Roundpoint Mortgage Servicing

www.roundpointmortgage.com
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Roundpoint Mortgage Servicing Reviews

Updated June 4, 2015
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3.0
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Recommend to a friend
Approve of CEO
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Dave Worrall
2 Ratings

5 Employee Reviews

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  1. Roundpoint

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Roundpoint Mortgage Servicing full-time

    Pros

    Good start for customer service experience.

    Cons

    None, it's just not my career field to be in.

    Advice to Management

    Keep up the good work


  2. Good entry level job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Roundpoint Mortgage Servicing full-time (More than a year)

    Pros

    It was definitely a great entry level job for someone who just got out of school. Great people to work with and there is definitely an abundant opportunity to learn in all aspect of mortgage. In order to understand all of mortgage I think it is best to be part of the operations. They have all kinds of events during the 16 months I work there.

    Cons

    The pay was OK. When it was time for a yearly review and raise they did not give a good one although you had praised you for all your hardwork. As for personal growth, I did not see myself going anywhere in there at all at the time since RPM was also trying to grow. They were trying to have the least amount of people as possible and make one person work a lot but not compensate them. I felt like it was total work overload.

    Advice to Management

    Listen to your employees and compensate the employees for their hardwork.


  3. Former Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Was exciting to work with a new company and see it grow, compensation was generous and they are flexible.

    Cons

    A lot of chaos and nothing was really properly in place as far as policies/procedures. Seemed to be a lot of favoritism.


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  5. Helpful (1)

    Good

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Charlotte, NC
    Current Employee - Supervisor in Charlotte, NC

    Pros

    It is an upstart company that has a lot of growth opportunities.

    Cons

    Confussion. Promotions given due to the good ol' boy system.

    Advice to Management

    Do not promote based on the clicks and the people that are willing to throw people under the bus to get ahead.


  6. Roundpoint has potential, it needs stronger leadership.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Roundpoint Mortgage Servicing full-time

    Pros

    The company is rapidly growing and is extremely flexible.

    Cons

    Rounpoint lacks satisfactory compensation packages.

    Advice to Management

    n/a



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