Royal Bank of Canada

  www.rbc.com
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Royal Bank of Canada Reviews in Vancouver, BC

Updated August 14, 2014
Updated August 14, 2014
433 Reviews

3.5
433 Reviews
Rating Trends

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Royal Bank of Canada President and Chief Executive Officer Gordon M. Nixon
Gordon M. Nixon
264 Ratings

Review Highlights

Pros
  • Work/life balance- Flexibility in terms of taking time off and family emergency (in 21 reviews)

  • Good work environment here -many of the staff are career focused and want to move up (in 22 reviews)


Cons
  • Senior Management can be all over the place sometimes (in 10 reviews)

  • Culture terrible, Capital markets management very much old boys club with no consideration for work life balance or listening to their staff (in 5 reviews)

More Highlights

10 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Room to grow and develop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Client Care  in  Vancouver, BC (Canada)
    Current Employee - Manager Client Care in Vancouver, BC (Canada)

    Pros

    The company offers many opportunities for internal growth and development. Possibilities to expand and branch out in your career are endless since RBC has well developed in all financial sectors.

    Cons

    Salaries are relatively in line with those of the competitors, however the financial "add on" benefits that could be offered by a financial institution to its own employees could be bettered.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    make sure you always sell $1 million/month in investments and loans. credit cards and bank accounts only count as a unit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RBC AM/Customer Service Representative  in  Vancouver, BC (Canada)
    Current Employee - RBC AM/Customer Service Representative in Vancouver, BC (Canada)

    Pros

    stable if you know how to sell, sell , sell. you will grow fast if you are good at sales. they do not care about your educational background as much, they do care about your Canadian Securities Courses more than anything else. If you know how to make management happy, you will grow! If you have a micromanager style, you will grow! If you are submissive, you will stay as a receptionist-forever and retire with a guaranteed base salary of $1800 monthly

    Cons

    you will not grow as an internally candidate if you do not sell; even if your dream job is not sales related. It's better to apply as an external candidate if you want a very specific position that is not sales related. Once you are in retail, you will stay in retail.

    Advice to ManagementAdvice

    Don't judge an employee based soley on their sales numbers. Not all employees are sales producers. some are better off in certain admin positions. And don't just promote the children of "high up" executives. give the little people a chance as well.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good benefits package

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Vancouver, BC (Canada)
    Former Employee - Account Manager in Vancouver, BC (Canada)

    Pros

    Good health benefits, retirement planning matching scheme as well as savings plan with a matching scheme (up to 3% of your contributions and must be vested for 2 years before you can redeem).

    Cons

    Can be quite structured in that you have to fulfill a year or more before you can apply for another position. Must ask your current manager's permission to apply for a new position which I found for some colleagues was a huge obstacle as they were so integral in their current team the management would not allow them to apply and discouraged them for years.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    A good entry level position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Services Representative  in  Vancouver, BC (Canada)
    Former Employee - Customer Services Representative in Vancouver, BC (Canada)

    Pros

    Excellent training program (although I have heard they cut back on this recently)
    A higher range competitive wage & benefits with regards to CSRs/Tellers in the banking industry.
    A young, enjoyable team to work with (depends on area, but usually the workbase when I was there was young, and the culture evolved from there).
    Gives great experience with regards to problem resolution situations and general interaction professionally with the public, generally good support and development from your managers (although YMMV once again).

    Cons

    Little room to move up; it was difficult to apply for better positions as the competition was fierce, and people didn't tend to leave (Account Managers).
    Wage growth potential wasn't great.
    Seen cuts to benefits programs.

    Advice to ManagementAdvice

    Stop being greedy. Share the wealth of the dividends of a well-run Canadian banking system with your employees! Bring back some more benefits.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Services Representative  in  New Westminster, BC (Canada)
    Current Employee - Customer Services Representative in New Westminster, BC (Canada)

    Pros

    Lots if room to move up

    Cons

    Not enough employees to be efficient

    Advice to ManagementAdvice

    Hire more ppl so the bank can run more efficiently

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Satisfied with company policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Client Service Representative  in  Vancouver, BC (Canada)
    Former Employee - Client Service Representative in Vancouver, BC (Canada)

    Pros

    Good learning skills, and reputed company.. Amazing core values and corporate culture, client always comes first, you never have to lie to be the best at your job, they always look at the customers needs before anything else.

    Cons

    salary is usually lower compared to other banks.

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    great place to work if you can push sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Services Representative  in  Vancouver, BC (Canada)
    Current Employee - Customer Services Representative in Vancouver, BC (Canada)

    Pros

    great training program
    wonderful staff
    room for advancement
    well-known financial institution

    Cons

    too much push for sales
    uncompetitive wage

    Advice to ManagementAdvice

    management must present a way of encouraging employees to enjoy their jobs other than constantly pushing for more and more sales

    No opinion of CEO
  9.  

    A great training ground.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    Pros

    Good reputation and highly regarded. A lot of talents within the network. Fantastic support from management. Lot of resources to keep you informed of what is happening outside your franchise.

    Cons

    Career movement depends on who you are working with. They think they own their clients. Motto "Client First" is a lie.

    Advice to ManagementAdvice

    Don't trash your staffs. They are resourceful with great discipline. You could have the best system in the Canadian world. Let's keep it that way.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    RBC is a great place to work in terms of training and career advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager  in  Vancouver, BC (Canada)
    Current Employee - Account Manager in Vancouver, BC (Canada)

    Pros

    I work as an Account Manager at the branch level in West Vancouver. I was first hired as a CSR and was able to quickly move up to Account Manager once I let my manager know of my intentions. I found nothing but support from management on my intentions to pursue a lasting career with RBC and advancing quickly.

    RBC is a very multi cultural and accepting company to work for. I am always surprised at the different types of people they hire. Also, if you put in your time there is plenty of room for career advancement. The training is great and you have tons of support from all your service partners to really give your clients a superior experience.

    Cons

    The lack of team spirit between the service and sales teams at the branch level as always bothered me. It is also tough at time to attract clients with our rates becuase RBC is very risk adverse and looks out for the strength of the company and its shareholders. That can be a pro and a con at times.

    RBC being such a big bank can also be a problem in moving the company in a direction quickly.

    The turn around in the bank is very high (especially on the service side) which often leaves clients frustrated to not be dealing with the same person for very long. This is largely due to career advancement opportunities which is a good thing if that is what you are interested in.

    Advice to ManagementAdvice

    There needs to be more of a team atmosphere especially between the service and sales teams.

    We also need to become a little more hip to attract younger clientele.

    Recommends
    Approves of CEO
  11.  

    RBC is a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager  in  Victoria, BC (Canada)
    Current Employee - Account Manager in Victoria, BC (Canada)

    Pros

    It's a winning company that presents many advancement opportunities. It also does a lot in the community and allows their employees to participate (in many cases during work days and they are still paid).

    Cons

    Some management have the old-school banker mentality and tend to overlook the younger employees as "they have plenty of years ahead of them". Even if they are a top-performer who has been recognized as such.

    Advice to ManagementAdvice

    Don't always hire the person who has been in the bank for 20 years over the person who has been in the bank for 4 years. Sometimes the best candidate is someone who not only as equally skilled to the more tenured rep but also has a lot more to prove as they are at the beginning of the career and not winding down.

    Recommends
    Approves of CEO

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