Royal Bank of Scotland
3.1 of 5 592 reviews
www.rbs.com Edinburgh, United Kingdom 5000+ Employees

Royal Bank of Scotland Reviews

Updated Apr 8, 2014
All Employees Current Employees Only

3.1 592 reviews

                             

70% Approve of the CEO

Royal Bank of Scotland Group Chief Executive Ross McEwan

Ross McEwan

(10 ratings)

54% of employees recommend this company to a friend
112 Employee Reviews Back to all reviews
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very disorganized

Spring Week Intern (Former Employee)
London, England (UK)

I worked at Royal Bank of Scotland as an intern for less than a year

Prosbig company with many different positions available

Conscolleagues are too busy to help you

Advice to Senior Managementvalue your employees more

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good work life balance. Network and perception is everything

Audit Manager (Current Employee)

I have been working at Royal Bank of Scotland full-time for more than 5 years

ProsGood work life balance, training courses excellent

ConsPoor bonus, non-collaborative culture, shrinking business size and scope

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good work life balance ,but poor middle management

Test Designer (Current Employee)
Gurgaon, Haryana (India)

I have been working at Royal Bank of Scotland full-time for more than 3 years

Prosa)Work life balance
b)Food and Transport

Consa)No growth
b)Poor middle management,no strong decisions are implemented

Advice to Senior Managementa)Should reduce the count of managers and 360 feedback of managers should be introduced as a part of year end and mid year reviews.

No, I would not recommend this company to a friend

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Slow pace in everything

Sales Manager (Current Employee)
London, England (UK)

I have been working at Royal Bank of Scotland full-time for more than a year

ProsNo work pressure
No work pressure
No work pressure

ConsLaid back
Red tape
Slow to adapt

No, I would not recommend this company to a friend

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An honest and unbiased review of working at RBS in Singapore (Back-end role)

Financial Analyst (Former Employee)
Singapore (Singapore)

I worked at Royal Bank of Scotland full-time for more than a year

Pros- Good team culture, open culture, people work together to solve problems, daily 15 min huddles are conducted daily gives people an opportunity to highlight problems faced.
- Surveys are often conducted to measure the performances of managers, existing workload. In order words feed back is conducted, and they try to resolve it.
- Nice colleagues.
- Opportunities to work overseas in London.
- Opportunities are available for internal transfer if you are able to network within the department. (very easy as there are outings, drinks night held often interactions with other team heads is easy)

Cons- Cost cutting bank, hence do not expect increments at the end of the year. Your best bet is to negotiate for a higher salary when you first join. (hope this helps)
- for bonuses, you need a rating of at least 4/5 to be considered. Hence most people don't get it.
- No job security even if you are a permanent staff, operations are continuously being outsourced overseas.
- Head count not being replaced, (perm staff leaves, a contract head count is given),
- People are consistently leaving, making handovers very rushed and done improperly.
- Hard to achieve work life balance, as the teams are already under-staff, expect to do more than one person's workload. Most are expected to 'double up'
- System wise, quite outdated, but I can say that, in 2013, they have started upgrading aspects of their systems.

Advice to Senior Management- It is hard to improve on the situation, especially if it is well-known in the newspapers that RBS is facing financial issues.

The only way to perhaps improve the situation is to be able to pay employees the money so that they are happy.

Hire more staff and ensure that the work load is properly distributed.

It is like a domino effect, once someone leaves, someone in the team have to pick up the slack, and they take really long to replace the head count, people in the team will feel unhappy at being overworked, and underpaid and will tend to leave for greener pastures.

If you ask me how to improve the banks situation, it has to fix its financial situation first.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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PATHETIC

Customer Service Officer (Current Employee)
Bangalore (India)

I have been working at Royal Bank of Scotland full-time for more than a year

Prosgood rewards if customer service rep makes sales of mutual funds and insurance on a monthly basis

Consterrible management. low compensation. work-life balance gone for a toss.

Advice to Senior Managementbe more civil towards employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Large, slow moving public owned company trying to break free of a government bailout

Anonymous Employee (Former Employee)

I worked at Royal Bank of Scotland full-time

ProsLots of work-life balance as there isn't enough work to occupy time at the office. There are perks due to various sponsorship deals such as subsidised tickets to music concerts or Rugby 6 nations. Team members are nice enough.

ConsLack of career development and clawed back bonus. Bad press. Highly political and lacking innovation. Lethargic culture. Poor morale.

Advice to Senior ManagementBe less political, do some work and pay the Government back as quickly as possible and raise the share price. Hester inherited a difficult problem when he took over RBS. It's hard to say whether he has made a difference or not. His is a thankless job!

No, I would not recommend this company to a friend

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Stagnant place

Tech Lead (Current Employee)
Gurgaon, Haryana (India)

I have been working at Royal Bank of Scotland full-time for more than 3 years

ProsVery good transport policy providing company transport in entire NCR
Good work - life balance with very wide adherence to 8-5 working hours

ConsAbsolutely no growth path for technical side beyond Tech Lead role
Absolutely no onsite
No respect for technical people. If you are managerial side and want a comfortable life with absolutely no hassles then this is the place for you.

Advice to Senior ManagementPlease start respecting technical staff and put them on equal footing as contractors

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Disappointed analyst ... leaving soon ....

Analyst (Current Employee)
London, England (UK)

I have been working at Royal Bank of Scotland full-time for more than 3 years

Pros- Good people
- Nice offices

Cons- No bonus or payrise in IT ...
- A very laidback environment ... can be demotivating at times ...
- Appraisal process is not fair (RBS is still not mature in this area)
- Organisation not to keen on retaining good talent.

Advice to Senior Management- Retain good talent...
- Get rid of dumb ppl!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Absolutley Awful Place to work

Customer Services Officer (Former Employee)
Royal Leamington Spa, England (UK)

I worked at Royal Bank of Scotland full-time

ProsI worked with good people

ConsDid not care about employyees one bit, did not care about customers one bit, all they cared about was sales and hitting targets

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Glassdoor is your free inside look at Royal Bank of Scotland reviews and ratings — including employee satisfaction and approval rating for Royal Bank of Scotland CEO Ross McEwan. All 112 reviews posted anonymously by Royal Bank of Scotland employees.