Royal Bank of Scotland
3.1 of 5 592 reviews
www.rbs.com Edinburgh, United Kingdom 5000+ Employees

Royal Bank of Scotland Reviews

Updated Apr 4, 2014
All Employees Current Employees Only

3.1 592 reviews

                             

70% Approve of the CEO

Royal Bank of Scotland Group Chief Executive Ross McEwan

Ross McEwan

(10 ratings)

54% of employees recommend this company to a friend
215 Employee Reviews Back to all reviews
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Could have been better.

Fraud Analyst (Former Employee)
Edinburgh, Scotland (UK)

I worked at Royal Bank of Scotland part-time for less than a year

ProsThe recruitment process was not strenuous and you had a feeling that they genuinely wanted you there. You get exposed to a whole gamut of financial products and services. The buzz around the office was great and colleagues were never too busy to help if you needed pointers. The system was undergoing a transition when I got in-following the GFC- and a lot of the processes were being modified, especially in relation to company values and opportunities for personal growth.

ConsThe induction training was wholly inadequate and unrealistic. Quite a lot of the day to day challenges were not adequately captured by the training and some aspects were, frankly, without relevance to your job role and seemingly over-emphasized. Also staff seemed very tense and under tremendous pressure to deliver.

Advice to Senior ManagementToo many filters between the junior staff and top management. The disillusionment on the lower levels translates into poor service for clients and high staff turnover. Managers seemed more inclined to protect and enhance their reputations than invest time in managing for positive results. Hence they seemed more pleased to catch people out than be concerned that things weren't being done right and changing the mentality.

No, I would not recommend this company to a friend

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Struggling to manage change

Business Manager (Former Employee)
London, England (UK)

I worked at Royal Bank of Scotland full-time for more than 5 years

ProsLocated in the heart of The City and populated with some very bright, ambitious and driven people, they have a culture that rewards those who are able to grasp their responsibilities, own those and then are ambitious in taking on new ones. Those who have a clear understanding of their responsibilities and consistently deliver quality product are very well regarded. Management will invest in people who demonstrate an ambition allied with a well considered career path,

ConsGiven the extent of change due to the ABN takeover, the changing regulatory landscape, the change in the nature of the market, etc. there is an element of "change fatigue" that might have crept in. Leadership have also been somewhat remiss in clearly defining a strategy that capitalises on the changing industry outlook and have consistently failed to invest in IT systems.

Advice to Senior ManagementTake the time to define a strategy for each business given the changing landscape and your espoused core values. E.g if "taking risk seriously" is a value, invest in the systems and the people, establish the culture needed to make sure that both existing products and processes as well as new ones are rigorously assessed for risk before having those mitigated in more than a superficial way

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Shrinking US presense

Consultant (Current Employee)
Stamford, CT

I have been working at Royal Bank of Scotland as a contractor for more than 5 years

ProsGreat headquarter building. Young management team.

ConsLocation, work life balance, company in transition

No, I would not recommend this company to a friend

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ok

Vice President (Current Employee)
Delhi (India)

I have been working at Royal Bank of Scotland full-time for more than 5 years

Prosculture, pay not bad but ok

Consstruggling prospects, always through change

Advice to Senior Managementless changes

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great colleagues but hard work

Reporting Analyst (Former Employee)
London, England (UK)

I worked at Royal Bank of Scotland as a contractor for less than a year

Pros- Working with other colleagues who were friendly and social
- Competitive daily rate for contracting
- Regular staff meetings
- Office convenient for public transport

Cons- Narrow scope of work
- Lack of direction from management
- A significant change in policy which meant some of the work that had been done was for nothing

Advice to Senior ManagementConsider the work that has been done before changing policy

Yes, I would recommend this company to a friend

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Generally a good company to work for

Anonymous Employee (Current Employee)

I have been working at Royal Bank of Scotland

ProsGood people, my colleagues are fantastic. Work Like balance is good. Introduction of more customer focussed approach in a Conduct Risk environment, striving to thinking long terms and 'doing the right thing'.

ConsDisjointed strategy within different departments and salary and reward packages low in comparison to main competitors. Not much willingness for anything 'outside the box' in terms of pay. Negative media coverage often brings moral down.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good old times back in -2008

Anonymous Employee (Former Employee)

I worked at Royal Bank of Scotland

ProsHad been generous before the financial crisis.

ConsAggressive job slashing / relocation follows.

Advice to Senior ManagementManagement transparency for regional branches shall stabilize staff engagement.

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Good but could have been better

Anonymous Employee (Current Employee)

I have been working at Royal Bank of Scotland full-time for more than a year

ProsWork life balance, work timings

ConsLack of vision. frequent Org. restructuring.

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Bank that is not doing too well- lookong ahead to shave about a fourth of the workforce

Anonymous Employee (Current Employee)

I have been working at Royal Bank of Scotland full-time for more than 3 years

ProsGood people, good buildings and facilities

Consoutmoded technology, poorly run organization, constantly getting fined for legal and procedural violation, constantly bleeding money. threat from the parliment in UK, means bad bank with no pay increases, bonus or any acknowledgement of merit.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Change and more change.

Vice President (Current Employee)
Stamford, CT

I have been working at Royal Bank of Scotland full-time for more than 5 years

ProsThere's a lot of work to be done to put the business back on track, so there are plenty of opportunities for personal growth/development. Leadership is strong in certain areas.

ConsLots of uncertainty for the future of the business. Press indicates significant downsizing is possible. Has been subject of negative press for the last 5 years and will no doubt be the subject of negative press for years to come. Hard company to be proud of working for.

Advice to Senior ManagementEvery year it feels like the strategy is changing - make significant changes and get it right, instead of lots of small strategic shifts that have little/no overall impact.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Royal Bank of Scotland reviews and ratings — including employee satisfaction and approval rating for Royal Bank of Scotland CEO Ross McEwan. All 215 reviews posted anonymously by Royal Bank of Scotland employees.