Royal Caribbean Cruises

  www.royalcaribbean.com
  www.royalcaribbean.com
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Royal Caribbean Cruises Reviews

Updated September 16, 2014
Updated September 16, 2014
221 Reviews
3.5
221 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
139 Ratings

Review Highlights

Pros
  • Everything is onboard, you can meet different people from around the world (in 11 reviews)

  • Get to travel the world and make friends all over (in 7 reviews)


Cons
  • A lot of hard work, long hours, business always come first (in 8 reviews)

  • the only downside is you may find yourself having to be away from home or family longer than you are used to (in 4 reviews)

More Highlights

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not what I expected...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Caribbean Cruises

    Pros

    Brand recognition, cruise perks (if you are able to use it)

    Cons

    Pay is way lower than market. Disorganized and chaotic environment. Siloed business units, communication is fragmented at best, very low morale and unfriendly staff, back stabbing and lying is frequent. Training is non existent; sink or swim. Blame game is the norm. Cliques run rampant. Focus is ever changing causing much confusion and conflicting action. It's a mess in a lot of areas.

    Advice to ManagementAdvice

    Plan, communicate and execute re-orgs with precision and purpose. Align business units and job roles with clear function and purpose rather than overlap and duplicate until they are meaningless. Walk the talk and put corporate goals into visible action. Show your workers appreciation by getting rid of internal chaos and cumbersome processes and ineffective tools that do not achieve any real tangible result but just add to the confusion. Clean house of ineffective leaders who seem good on paper but in reality are the architects or the chaos, fear and backstabbing that exists. Need to revamp onboarding and training process for new hires so they don't feel out of the loop and lost.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Everyone is out for themselves. Get ready for endless lies and deceit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Miramar, FL
    Former Employee - Specialist in Miramar, FL

    I worked at Royal Caribbean Cruises full-time for more than 5 years

    Pros

    It was four miles away from my home. Great health insurance and yearly health fair. Business casual attire.

    Cons

    Forget about moving up unless someone likes you or knows you. Your checks are two weeks behind but that last check when you leave has to be hunted down. People will lie to you about advances only to help others. Salary is based on ::::shrugs:::: It is a 'look out for yourself only' kind of place because in the end no one is going to help you, not even with 6 years tenure. You may read this and think that I am being bitter; however, I know that most if not all my dept. feels the same way and if you going to work there you will feel the same way too.

    Advice to ManagementAdvice

    Be honest. Learn to properly communicate with your employees and never make them feel like they are beneath you. We all have a job to do but if you were to lead by example and be honest with your staff you will see a difference. Also, accept that your 'change' does not work and it is impossible to excel.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Underpaid, overworked, job description changed as manager sees fit.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sound Technician
    Former Employee - Sound Technician

    I worked at Royal Caribbean Cruises full-time for more than a year

    Pros

    If you are struggling to find work, don't mind being away from home for 6 months at a time and wouldn't mind sleeping in a bunk with another crew member you won't mind this job.

    Cons

    Terrible work conditions, constant emergency drills, on call 24/7 for 6 months straight. Outdated equipment, terrible food (though it is free), under experienced managers.

    Advice to ManagementAdvice

    Completely revamp this position, up date the pay, (Hasn't changed since 1994, not even with inflation).

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Worst experience of my professional career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Miramar, FL
    Former Employee - Anonymous Employee in Miramar, FL

    I worked at Royal Caribbean Cruises full-time

    Pros

    The benefits are decent, as long as you can somehow find the time to take advantage of them. They also feed you when you're forced to work an inhumane amount of hours.

    Cons

    You have to fight to get any recognition for your work. There is no incentive to work hard and try to do great things, since no one will care or even notice. The working conditions are horrific. You are forced to work a ridiculous amount of hours on weekdays and weekends. Your personal life takes a back seat here. There is no such thing as career growth. You will learn nothing other than surviving under the most stressful working conditions I've experienced. I'm no stranger to hard work but the way we were treated was simply ridiculous. The culture is one that rewards bigotry and incompetence, and punishes good employees and productivity. They have no idea that they're actually hurting themselves. The turnover rate is incredibly high. Most of management should be replaced with people who actually care about others, the industry, and the company.

    Advice to ManagementAdvice

    Be more careful with how you treat people and help improve the culture.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Exploitative, weak management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shipboard Management  in  Miami, FL
    Former Employee - Shipboard Management in Miami, FL

    I worked at Royal Caribbean Cruises as a contractor for more than 5 years

    Pros

    Exciting industry
    Met lots of lovely people
    Culturally diverse

    Cons

    Exploitative employers
    Mediocrity aplauded and encouraged
    Weak middle management
    Squander money
    Corruption on ships

    Advice to ManagementAdvice

    Leaving the same executive committee on the same ship, year after year, is a very big mistake. Mutually benefitting relationships are forged. Continal improvement cannot happen if things "are done this way on this ship".

    Meritocracy over mediocrity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Great product HORRIBLE employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consumer Outreach Inbound Sales  in  Springfield, OR
    Current Employee - Consumer Outreach Inbound Sales in Springfield, OR

    I have been working at Royal Caribbean Cruises full-time for more than 5 years

    Pros

    The cruise deals and personal and vacation time off provided.

    Cons

    Look at the turn over. Via the Department of Employment: RCCL has the HIGHEST unemployment claims over ANY company in Lane County. This corporation thrives on pinning their employees down and keeping them there! RCCL came to Oregon based on the great tax perks, low cost of land purchase and low cost of living, hence justifying low wages. They are required to hire X amount of new employees a year to adhere to the State/County/City agreements for allowing them to lay business and keep their perks! On paper they hire 2-3 hundred employees a year HOWEVER their loss and termination numbers equal 150-250 a year. Either they are hiring ANYTHING to get "numbers", they are a bad company to work for (seems reasonable) or they are fire happy to move masses, also very plausible! Either way all in all for employees likewise for the local area, we are getting a pig in the poke with this corporation!!!

    Advice to ManagementAdvice

    Hold tight because your joyride will end soon once the locals smell your fowl stinch!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Ex-employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst  in  Miramar, FL
    Former Employee - IT Analyst in Miramar, FL

    I worked at Royal Caribbean Cruises full-time for more than 5 years

    Pros

    Travel benefits and the are not free. You still pay quite a bit

    Cons

    They treat there employees like slaves. You are expected yo jump through hoops at their whim. If you are part of the "cool kids club" you can rest assure you are safe from anything. If you are like me you come in to work, do your job with integrity and do not feed into the "oh this is so and so they are exempt from security procedures" you are screwed. If you state your mind you are shot down. They have the most incompetent people working in iT. They outsourced the it dept and then they got rid of them the only folks that knew what and how to resolve issues, they now have some idiots in Mexico trying to assist users and they cannot find engine ass with both hands and a map. Worst company to work for they do not care for employees at all. Richard Fain is a tool.

    Advice to ManagementAdvice

    If you are looking for a job with respect keep on moving this is not it

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Where creativity goes to die

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  Miami, FL
    Current Employee - Marketing in Miami, FL

    I have been working at Royal Caribbean Cruises full-time for more than a year

    Pros

    A free cruise, haha. Really. That's it.

    Cons

    Let me count the ways..... Nah, I'll just name one: Basically cubicle culture coupled with a few extremely lame people who've only ever done marketing in a corporate setting. Also the pay is crap, but you know that up front. There are TONS of better opportunities in South Florida and in the country in general. The worst of the crop stays ages and ages leading to unending cycles of mediocrity..... Sorry, that was maybe three ways?

    Advice to ManagementAdvice

    Maybe try getting your heads out of certain orifices for five minutes?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Loved the experience, the places, the adventures; hated learning what corporate America is all about (I'm American!).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Caribbean Cruises full-time for more than 10 years

    Pros

    Your fellow coworkers are amazing - unfortunately - they have no control over the work environment. If you have a position that travels then you will see many places for next to nothing.

    Cons

    The people in charge of the company could care less about their employees. They have no ethics, principles, or morals. You are merely just a body filling a position and nothing more. 10 years ago this was a great company to work for. Not so much anymore. It's just about profit now.

    Advice to ManagementAdvice

    Instead of cleaning house by getting rid of a few people in VP levels and below - you need to clean house starting at levels much higher. Start with the very top layer - the CEO and those types. That is when you will see drastic change. The company has tried cleaning out the ranks several times over the last 10 years and it always ends up in same place. It's not working. It's one PR disaster after another. Stock prices are stagnant whereas other company stock prices are soaring (Starbucks anyone???).

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Not the best place to work for consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Miramar, FL
    Former Employee - Senior Software Engineer in Miramar, FL

    I worked at Royal Caribbean Cruises as a contractor for more than a year

    Pros

    Salaries are paid on time - there are some nice people working there

    Cons

    many times you will know that your contract will be renewed 2 days before the due date.
    They also through the impossible projects on the hands of the consultants and you will hear frequently that you are being very well paid and it's expect you will perform much better than even their own employees.
    A lot of the defects you will be expected to fix in a few hours, even thought, when you look at the history on their Quality Control Application you will see a long history of developers taking days to fix, YES -THE SAME DEFECT - AND THEY WERE NEVER FIXED!!! A lot of back and forth with QA - and many times - people won't be able to tell you what is the expected behavior of the module you are fixing - and yet - somehow you are expected to fix in a few hours because you are a rock star software developer.

    Advice to ManagementAdvice

    Please respect the consultants - at least giving them 2 weeks notice prior to contract renew - Get your act together and be clear about the projects and the defects that are given to consultants - at least - make sure there are people that can clarify the business rules behind it

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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