Royal Caribbean Cruises Reviews

Updated July 17, 2015
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Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
16 Ratings

Pros
  • You get to travel around the world doing what you love to do (in 13 reviews)

  • Pros: You're being paid to travel the world (in 8 reviews)

Cons
  • Absolutely no work/life balance (in 7 reviews)

  • Long hours for crew members over officers & staff (in 9 reviews)

More Pros and Cons

27 Employee Reviews

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  1. I should have accepted the other job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Cheap cruises for employees...when/if you can get one.

    Cons

    Executives do not care about employees. HR is only there to protect the company, not employees. Unrealistic expectations. Expected to give up your family life and work from home, too.

    Advice to Management

    You are the reason for the high turnover rates. The company bleeds employees.


  2. shoreside

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shoreside in Wichita, KS
    Current Employee - Shoreside in Wichita, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Poor management, bad salary given

    Cons

    You. Get to cruise for cheap

    Advice to Management

    Run a better business. Hire more since high call volume


  3. Helpful (2)

    Most unprofessional place I ever worked for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior GPS Compliance Analyst
    Former Employee - Senior GPS Compliance Analyst
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Royal Caribbean Cruises full-time (Less than a year)

    Pros

    Honestly the only pros was being able to see the ocean.

    Cons

    Management is very unprofessional. If you like being put down and degraded this is the place for you. Everyone thinks their job is on the line. Employees are not helpful.

    Advice to Management

    Respect your employees and treat them as you'd like to be treated.


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  5. Helpful (2)

    Very frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    Pros

    Great co workers. The only highlight to my experience at Royal were my co workers in the IT Department at the Miramar office

    Cons

    No training. A very cut throat environment. You never know if you are doing a good job or not.

    Advice to Management

    Train your employees, Things don't just magically sink into people's minds especially if the person is not familiar with the organizational structure, company policies, etc. There is a learning curve that is required for people to succeed.


  6. Helpful (5)

    As a LAST resort work here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Springfield, OR
    Current Employee - Sales Support in Springfield, OR
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Royal Caribbean Cruises full-time (More than 3 years)

    Pros

    Free gym to use in building and NO ONE is EVER in it! They ONLY promote from within which you have to know all aspects of the job before you can be promoted so don't be fooled that hiring outside for management positions is even a possibility!

    Cons

    Highly underpaid and upper managements goal is to figure out ways to pay you less and less. Due to state agreements (they pay NO taxes) they are unable to lay off employees yet they are also required to hire "X" amount of new employees every year. To accommodate this agreement they do MASS firings. From April to October it is VERY normal for 150-200 employees to have been fired EVERY year to which they then hire on the average 250 new employees between October and December. January through May they hire handfuls of people off and on. The state only cares about their "new hires" the local media ONLY hears about them constantly hiring and ONLY their ex and current employees likewise the department of employment know how they really work! They have one of the highest unemployment claims in the state! This company is currently being sued for millions on top of millions of dollars for ilegal work practices, inadiquately paying their shipboard employees and ilegal work conditions. To the untrained ear this company sounds great to work for but you soon find out differently! In a pinch work there IF you need a job but keep your resume out there and keep interviewing! Longevity with this company is rare to nonexistent!

    Advice to Management

    Not enough time willing to be wasted on how management could improve theirselves!!!


  7. Working for the best cruise line around!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Cruising privileges and the people.

    Cons

    Not a lot of advancement available. Management staff promote and encourage their favorites.

    Advice to Management

    Look at the talent that has been there for YEARS and who want to advance. Just start being fair.


  8. Not what I expected...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Brand recognition, cruise perks (if you are able to use it)

    Cons

    Pay is way lower than market. Disorganized and chaotic environment. Siloed business units, communication is fragmented at best, very low morale and unfriendly staff, back stabbing and lying is frequent. Training is non existent; sink or swim. Blame game is the norm. Cliques run rampant. Focus is ever changing causing much confusion and conflicting action. It's a mess in a lot of areas.

    Advice to Management

    Plan, communicate and execute re-orgs with precision and purpose. Align business units and job roles with clear function and purpose rather than overlap and duplicate until they are meaningless. Walk the talk and put corporate goals into visible action. Show your workers appreciation by getting rid of internal chaos and cumbersome processes and ineffective tools that do not achieve any real tangible result but just add to the confusion. Clean house of ineffective leaders who seem good on paper but in reality are the architects or the chaos, fear and backstabbing that exists. Need to revamp onboarding and training process for new hires so they don't feel out of the loop and lost.


  9. Everyone is out for themselves. Get ready for endless lies and deceit.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Miramar, FL
    Former Employee - Specialist in Miramar, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Royal Caribbean Cruises full-time (More than 5 years)

    Pros

    It was four miles away from my home. Great health insurance and yearly health fair. Business casual attire.

    Cons

    Forget about moving up unless someone likes you or knows you. Your checks are two weeks behind but that last check when you leave has to be hunted down. People will lie to you about advances only to help others. Salary is based on ::::shrugs:::: It is a 'look out for yourself only' kind of place because in the end no one is going to help you, not even with 6 years tenure. You may read this and think that I am being bitter; however, I know that most if not all my dept. feels the same way and if you going to work there you will feel the same way too.

    Advice to Management

    Be honest. Learn to properly communicate with your employees and never make them feel like they are beneath you. We all have a job to do but if you were to lead by example and be honest with your staff you will see a difference. Also, accept that your 'change' does not work and it is impossible to excel.


  10. Underpaid, overworked, job description changed as manager sees fit.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sound Technician
    Former Employee - Sound Technician
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Royal Caribbean Cruises full-time (More than a year)

    Pros

    If you are struggling to find work, don't mind being away from home for 6 months at a time and wouldn't mind sleeping in a bunk with another crew member you won't mind this job.

    Cons

    Terrible work conditions, constant emergency drills, on call 24/7 for 6 months straight. Outdated equipment, terrible food (though it is free), under experienced managers.

    Advice to Management

    Completely revamp this position, up date the pay, (Hasn't changed since 1994, not even with inflation).


  11. Helpful (4)

    Worst experience of my professional career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miramar, FL
    Former Employee - Anonymous Employee in Miramar, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Royal Caribbean Cruises full-time

    Pros

    The benefits are decent, as long as you can somehow find the time to take advantage of them. They also feed you when you're forced to work an inhumane amount of hours.

    Cons

    You have to fight to get any recognition for your work. There is no incentive to work hard and try to do great things, since no one will care or even notice. The working conditions are horrific. You are forced to work a ridiculous amount of hours on weekdays and weekends. Your personal life takes a back seat here. There is no such thing as career growth. You will learn nothing other than surviving under the most stressful working conditions I've experienced. I'm no stranger to hard work but the way we were treated was simply ridiculous. The culture is one that rewards bigotry and incompetence, and punishes good employees and productivity. They have no idea that they're actually hurting themselves. The turnover rate is incredibly high. Most of management should be replaced with people who actually care about others, the industry, and the company.

    Advice to Management

    Be more careful with how you treat people and help improve the culture.



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