Royal Caribbean Cruises Reviews

Updated March 21, 2015
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3.0
66 Reviews
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Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
162 Ratings

66 Employee Reviews

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  1. Very great company to work, you will get a lot of experiences !!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Cleaner in Miami, FL
    Current Contractor - Cleaner in Miami, FL

    I have been working at Royal Caribbean Cruises as a contractor (more than a year)

    Pros

    If you're looking to travel it's a great place to start but the cruise executive sometimes it's terrible and they are not a family oriented company!!!!

    Cons

    There's a lot of pressure working for this company specially if you're from the Caribbean from your supervisor!!!! Not easy to move to another position!!!!

    Advice to ManagementAdvice

    If you like traveling and great place to work!!!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. Traveling for work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Light Technician in Miami, FL
    Former Employee - Light Technician in Miami, FL

    I worked at Royal Caribbean Cruises

    Pros

    Getting to travel while working is great, new people every week creates an ever changing work environment but you get to meet and work with a lot of really wonderful people. They do really promote from within and you can really grow with the company.

    Cons

    Hours are long with no overtime, company standards for things like dress code are strict, the pay is generally pretty low as most shipboard employees are from poor countries so they don't have to pay very well.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Completely Disorganized, Cheap, High Turnover and Favortisim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Architect in Miramar, FL
    Current Employee - Technical Architect in Miramar, FL

    I have been working at Royal Caribbean Cruises full-time (more than a year)

    Pros

    Pay is fair, that's about it.

    There are cruise benefits but no one at the company that I know has even gotten on board, meaning it's first come first serve with seniority.

    If you get to travel on the ships there is that, but they will put you in the smallest room possible and usually you'll end up getting sick.

    Cons

    Shoreside the company is a complete mess. I have never worked for a company that was so large but so dysfunctional and unorganized. Managers are not qualified to be managers and hire assistants to do their job for them, vendors are hired left and right with high turnover to cut costs, and many online platforms are outdated or not being used so information is all over the place.

    They love to hire recruiters which means high turn over as they use these people on a need be basis. Once they are done with them they hire someone else (to save money) and almost never offer training so people are thrown into projects mid way. Forget about moving to another department or getting promoted within, if you aren't someone's friend in upper management and you mention another position you are more likely to be fired and blacklisted from RCCL indefinitely.

    Most managers are promoted from within, meaning they play favorites and usually hire their friends at the company. Many managers spend their time gossiping at work, walking around and telling jokes, and doing everything but managing others. The managers don't offer constructive criticism, they expect you to know what they are thinking and what they want done at all times and if not they will tell you to go look for jobs at jobs.com. On top of that, most of the managers in the IT department are extremely noisy, they will track your IP addresses and ask other employees to start a file on you if they feel like you are 'not working hard enough'.

    One manager asked me to message certain employees friendly questions to 'test' their responses. This manager also was promoted from within and didn't want his job but was forced there, and clearly had no idea how to manage employees as he 'tested' them with sneaky games.

    There is no work life balance shoreside, you are expected to be there early and leave late, work through your lunch break and be a corporate salve. Most people working are working on specific projects and are not sure what other people that are sitting next to them even do! There are a lot of people who are two faced here, there are a lot of liars, and snakes, it's corporate america's worst nightmare.

    There are also multiple online platforms and knowledge bases that are not used or maintained. Information is everywhere and it's disorganized. Things are done and over and over again multiple times because no one knew it was completely the first time!

    Advice to ManagementAdvice

    Stop using vendors, no one likes being treated like a number. You hire vendors for 18 month periods, let them go on hiatus for 3 months, then rehire them to only blacklist them later. Ontop of that the poor people you hire for 3 months in between are always left dumbfounded that they are being replaced later. Hire full time staff, stop being cheap, and hire qualified workers in the IT department instead of whoever is the cheapest or your friend.

    Speaking of hiring full time staff, stop promoting people from within that are your friends to be managers. There are so many people at the Mirmar office who should not be managers. They walk around talking poorly about their teams, they make jokes about other people, and they conspire to figure out ways to get people fired that they do not like.

    Also managers need to stop expecting people to be slaves to their jobs, that's why this December so many people quit their jobs. No one likes being micromanaged or pushed to do their job beyond the brink of their existence! get with the times! Update your systems, update your staff, and let go of the old and tired who are going to run this company into the ground.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful

    Work experience with RCCL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Miami, FL
    Current Employee - Analyst in Miami, FL

    I have been working at Royal Caribbean Cruises

    Pros

    Benefits
    Tuition Assistance
    Pension Plan
    401K
    Cruising privileges
    On campus daycare
    on campus cafeteria

    Cons

    Annual raise is low
    Moving internally has a pay increase cap
    Work hours are no flexible in all departments

    Advice to ManagementAdvice

    It's a good company to work for as long as you do not stay in one position too long.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Interesting to say the least

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Assistant Waiter in Miami, FL
    Former Contractor - Assistant Waiter in Miami, FL

    I worked at Royal Caribbean Cruises as a contractor (less than a year)

    Pros

    -Great meeting people from around the world
    -Crew mess was awesome
    -Crew Bar was amazing and much needed

    Cons

    The position itself was not as expected and really caught my by surprise. Glad I gave it a try but definitely not the type of work I would want to do.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful

    project Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Caribbean Cruises

    Pros

    Offered a wide rage of large, cross functional projects with multiple vendors. Internal resource very competent and willing to go the extra mile for the success of the projects.

    Cons

    For contractors compensation were below market averages, Navigating through the organization was often challenging

  8. Great place for career growth and internal growth, new places to see & meet various nationalities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Shore Excursions Manager in Miami, FL
    Current Contractor - Shore Excursions Manager in Miami, FL

    I have been working at Royal Caribbean Cruises as a contractor (more than 10 years)

    Pros

    Incredible shipboard culture for young employees. Opportunity to travel worldwide. You can also save money as expenses are limited. Opportunity to make friends from various countries.

    Cons

    Long working hours, lower compensation than industry standards. Ships behave like IBUs and has a very dictatorial management style. Less time off & vacations.

    Advice to ManagementAdvice

    Analyse shipboard management styles and see if corporate policies are getting implemented on ships.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 3 people found this helpful

    Good to work for company but prepared to not move up if you don't know the high ups

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Royal Caribbean Cruises full-time (more than 8 years)

    Pros

    Discounted cruises; clean building facilities, gym, exercise and health programs. Miami office have cafeteria in the building, daycare for kids. Tuition reimbursement. Good medical/dental/vision/401K

    Cons

    Training for growth of employees not provided. Unless you market yourself and be politically savvy to your bosses, you will not go anywhere. Politics in the ranks --- its 80% of who you know to get moved up. Women bosses (director levels) can be cruel (calls people idiots etc) rude and generally not helpful, but since they still provide favorable outcomes within the department, cruelty and rudeness are ignored.

    Advice to ManagementAdvice

    Besides the ethics hotline and year end surveys, in cases of smaller departments, consider how can employees report their bosses without repercussions? Once I mentioned something about my boss in the yearly survey, and a week afterwards she was talking to me about it??? Really???

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. Good wage, yet unconfortable and lack of privacy on the accomodations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Latin DJ in San Juan, PR
    Former Contractor - Latin DJ in San Juan, PR

    I worked at Royal Caribbean Cruises as a contractor (less than a year)

    Pros

    You get to travel for free and you dont spend in food and you meet people from all aorund the world.

    Cons

    You are expected to always being working, and with cameras everywhere you feel you are being watched by the captain all the time.

    Advice to ManagementAdvice

    More communion dynamics, because it gets a lonely job sometimes.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. It is what it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ship in Jacksonville, FL
    Current Employee - Ship in Jacksonville, FL

    I have been working at Royal Caribbean Cruises full-time

    Pros

    Its a Job and free travel

    Cons

    Every job has its cons

    Advice to ManagementAdvice

    None

    Neutral Outlook
    No opinion of CEO

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