Royal Caribbean Cruises Reviews

Updated June 23, 2015
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Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
25 Ratings

Pros
  • You get to travel around the world doing what you love to do (in 13 reviews)

  • Pros: You're being paid to travel the world (in 8 reviews)

Cons
  • Absolutely no work/life balance (in 7 reviews)

  • Long hours for crew members over officers & staff (in 9 reviews)

More Pros and Cons

77 Employee Reviews

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  1. Nice perks, very corporate, not too creative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Caribbean Cruises

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The cruise line is amazing and for a writer, its easy to sell. Because RC is connected to so many exciting brands (Coca Cola, Barbie, Dreamworks, etc) you get to work on all of them. If you enjoy telling your friends about vacations and exotic destinations, you'll love writing for this company. Cool location at the port of Miami.

    Cons

    If you're looking to be creative, this is not the place. Like many corporate shops, it's run like a factory. If Creative had a fast food window, this would be it. It's a retail shop and maybe that's what works for this type of industry. Think super market circulars and ads that promote daily deli discounts and you'll be fine. Not much time to concept or dream up the next big idea. Write mediocre copy real fast and you'll make an impression. In the end, I felt that RC wasn't really interested in copy that set them apart from the other cruise lines. Perhaps they don't need to. They have a premium product, state-of-the-art hardware and a loyal customer base. And no one will be launching a cruise line to compete with them anytime soon. But GM could teach them a few lessons.

    Advice to Management

    As Norwegian and Carnival launch more innovative ships from the very shipyards that you build your amazing vessels, hire talented creatives to craft a smarter message to differentiate yourself from the pack. And pay them what you pay all of those corporate managers. You'll get more market share out of a talented copywriter than another powerpoint deck!


  2. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Drummer in Miami, FL
    Former Contractor - Drummer in Miami, FL

    I worked at Royal Caribbean Cruises as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Safety, paid accomodation, lovely ports. Amazing co-workers from all around the world

    Cons

    Life at sea, bad food, bad management if so. Not much chance to express as an artist, but as a performer.

    Advice to Management

    Stop thinking of people as robots that exist only for the company.


  3. IT Auditor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Caribbean Cruises

    Pros

    Alot of room for growth in the company

    Cons

    Perks in the company are below average


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  5. Helpful (1)

    Could be worse, could be better.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Caribbean Cruises

    Neutral Outlook
    Neutral Outlook

    Pros

    Good Travel Opportunities, Relaxed atmosphere, state of the art technology, travel, travel and travel.

    Cons

    Bad resource planning, bad contracting IT model

    Advice to Management

    Retain Your Talent. It's easier to not reinvent the wheel when you have knowledgeable people at the factory.


  6. helpful and welcoming but boring

    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Royal Caribbean Cruises as an intern

    Pros

    The co-workers were very nice, helpful, friendly and welcoming to me as an intern. Great people. Took me on ship tours and was able to see a different side of the cruise lines.

    Cons

    Everyone just stuck to their cubicles. Dull and boring atmosphere. Very little social interactions. Intern work consisted of excel number crunching and data organization.


  7. Helpful (2)

    Adequate Job but there doesn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Miramar, FL
    Current Employee - Project Manager in Miramar, FL

    I have been working at Royal Caribbean Cruises (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Location is convenient and my co workers are more like friends than anything

    Cons

    Outdated contractor rules that require time off after a short contract. They were very slow in communicating to me about a contract extension. Conversion to employee is extremely rare but I was warned this up front

    Advice to Management

    Include contractors in employee events to create a more harmonious relationship between employees and contractors. Update your contractor rules to allow contract extensions. Communicate intentions to contractors far enough in advance that they can plan ahead.


  8. It's hard work and fast paced, so make sure the job aligns with your personal goals.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Royal Caribbean Cruises as a contractor (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It's a diverse and multicultural environment that provides experiences you are not likely to find with a lot of employers.

    Cons

    Work-life balance is important in any job and this one especially. The company is dynamic and changing and experiences patterns of growth that draws heavily on its employees.

    Advice to Management

    Management looks at employees as sets of skills, not individuals. It plugs mid-level employees into awaiting roles without consideration of individual needs, interests and sometimes talents. More support is needed for the entire person, not the skill set.


  9. Very great company to work, you will get a lot of experiences !!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Cleaner in Miami, FL
    Current Contractor - Cleaner in Miami, FL

    I have been working at Royal Caribbean Cruises as a contractor (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    If you're looking to travel it's a great place to start but the cruise executive sometimes it's terrible and they are not a family oriented company!!!!

    Cons

    There's a lot of pressure working for this company specially if you're from the Caribbean from your supervisor!!!! Not easy to move to another position!!!!

    Advice to Management

    If you like traveling and great place to work!!!


  10. Helpful (4)

    Completely Disorganized, Cheap, High Turnover and Favortisim

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Architect in Miramar, FL
    Current Employee - Technical Architect in Miramar, FL

    I have been working at Royal Caribbean Cruises full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay is fair, that's about it.

    There are cruise benefits but no one at the company that I know has even gotten on board, meaning it's first come first serve with seniority.

    If you get to travel on the ships there is that, but they will put you in the smallest room possible and usually you'll end up getting sick.

    Cons

    Shoreside the company is a complete mess. I have never worked for a company that was so large but so dysfunctional and unorganized. Managers are not qualified to be managers and hire assistants to do their job for them, vendors are hired left and right with high turnover to cut costs, and many online platforms are outdated or not being used so information is all over the place.

    They love to hire recruiters which means high turn over as they use these people on a need be basis. Once they are done with them they hire someone else (to save money) and almost never offer training so people are thrown into projects mid way. Forget about moving to another department or getting promoted within, if you aren't someone's friend in upper management and you mention another position you are more likely to be fired and blacklisted from RCCL indefinitely.

    Most managers are promoted from within, meaning they play favorites and usually hire their friends at the company. Many managers spend their time gossiping at work, walking around and telling jokes, and doing everything but managing others. The managers don't offer constructive criticism, they expect you to know what they are thinking and what they want done at all times and if not they will tell you to go look for jobs at jobs.com. On top of that, most of the managers in the IT department are extremely noisy, they will track your IP addresses and ask other employees to start a file on you if they feel like you are 'not working hard enough'.

    One manager asked me to message certain employees friendly questions to 'test' their responses. This manager also was promoted from within and didn't want his job but was forced there, and clearly had no idea how to manage employees as he 'tested' them with sneaky games.

    There is no work life balance shoreside, you are expected to be there early and leave late, work through your lunch break and be a corporate salve. Most people working are working on specific projects and are not sure what other people that are sitting next to them even do! There are a lot of people who are two faced here, there are a lot of liars, and snakes, it's corporate america's worst nightmare.

    There are also multiple online platforms and knowledge bases that are not used or maintained. Information is everywhere and it's disorganized. Things are done and over and over again multiple times because no one knew it was completely the first time!

    Advice to Management

    Stop using vendors, no one likes being treated like a number. You hire vendors for 18 month periods, let them go on hiatus for 3 months, then rehire them to only blacklist them later. Ontop of that the poor people you hire for 3 months in between are always left dumbfounded that they are being replaced later. Hire full time staff, stop being cheap, and hire qualified workers in the IT department instead of whoever is the cheapest or your friend.

    Speaking of hiring full time staff, stop promoting people from within that are your friends to be managers. There are so many people at the Mirmar office who should not be managers. They walk around talking poorly about their teams, they make jokes about other people, and they conspire to figure out ways to get people fired that they do not like.

    Also managers need to stop expecting people to be slaves to their jobs, that's why this December so many people quit their jobs. No one likes being micromanaged or pushed to do their job beyond the brink of their existence! get with the times! Update your systems, update your staff, and let go of the old and tired who are going to run this company into the ground.


  11. Traveling for work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Light Technician in Miami, FL
    Former Employee - Light Technician in Miami, FL

    I worked at Royal Caribbean Cruises

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Getting to travel while working is great, new people every week creates an ever changing work environment but you get to meet and work with a lot of really wonderful people. They do really promote from within and you can really grow with the company.

    Cons

    Hours are long with no overtime, company standards for things like dress code are strict, the pay is generally pretty low as most shipboard employees are from poor countries so they don't have to pay very well.



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