Royal Mail Reviews

Updated April 9, 2015
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3.0
44 Reviews
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Royal Mail CEO Moya M. Greene
Moya M. Greene
17 Ratings

44 Employee Reviews

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  1. Royal Mail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - POSTMAN FULL TIME in Medway, ME
    Current Employee - POSTMAN FULL TIME in Medway, ME

    I have been working at Royal Mail part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Wages are good
    Friendly atmosphere
    Overtime available

    Cons

    Hard work
    Early morning or late shifts

    Advice to Management

    Treat all staff fairly

  2. post person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Mail full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    can finish early if you work fast

    Cons

    work in all weather outside

  3. It is a good company to work in general. Loads of flexibility offered to employees who have families of their own.

    Current Employee - Casual Mail Sorter in Manchester, England (UK)
    Current Employee - Casual Mail Sorter in Manchester, England (UK)

    I have been working at Royal Mail part-time (More than 3 years)

    Pros

    The wages are quite decent for semi-skilled workers. The roles are easy to master and differ day in day out. It is the only big company in the UK which pays employees on a weekly basis. Overtime is always in access when the company is busy. All permanent staff benefit through the Shares' scheme introduced when the company went private just a while ago.

    Cons

    The roles are very repetitive and strenuous. Less chances offered to people who are keen on climbing the ladder. Managers struggle to implement changes due to the senior employees who tend to stick to their culture of " don't fix it if its not broke mentality". Good duties are offered according to seniority and not your capability of doing the job.

    Advice to Management

    Hard working employees should be recognised accordingly. A reward system should be put in place, which should then be used to reward the hardworking employees only and not everyone including the lazy, non performing and arrogant workers, who always get away with it due to the culture of the organisation. By "culture" I mean that managers rarely challenge the lazy workers, and always rely on the agency staff to do most of the work and carry the lazy workers every time. I think this loop hole should be dealt with as soon as possible, and let fairness prevail for all the hard working employees who work for Royal Mail Centres around the nation.

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  5. Helpful (1)

    Poor senior management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Mail full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good company for progression, pay is top end of the industry type, plenty of good training, and you have the freedom to manage yourself

    Cons

    Too much politics at the top, many senior managers are corrupt and play with peoples lives by putting pressure on them, work-life balance is also poor at mid to senior management level.

  6. Helpful (1)

    customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advanced Customer Advisor (RS3) in Exeter, England (UK)
    Current Employee - Advanced Customer Advisor (RS3) in Exeter, England (UK)

    I have been working at Royal Mail

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    nice people, uniform provided overtime opportuities

    Cons

    bullying management and job can be boring

    Advice to Management

    need to move with the times and stop bullying tatics

  7. Easy, but dull

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Mail

    Pros

    I worked as a temp parcel sorter over Christmas. The actual work was easy, and there were some nice people to talk to during the day. The manager was nice

    Cons

    The work can get repetitive very quickly, and some parcels are more annoying than others to sort. There were sometimes conflicting messages coming from different managers

  8. Helpful (1)

    Pay is great but repetitive & boring job most of the time..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Postman in Guildford, England (UK)
    Current Employee - Postman in Guildford, England (UK)

    I have been working at Royal Mail full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Come in at 6.30am in the morning be in the sorting office for 2-3 hours sorting mail/packets then You are your own boss when your out of the depot, take breaks/lunch whenever you like, no pressure really to get done unless you have a big round. December time if you are on a good round for Christmas you get decent tips from customers.
    Money - Best thing about the job is its well paid for an unskilled job you get to go home early if you finish early too. Overtime rate is good still get paid overtime rate even if you complete your round in your normal working hours.
    Bank holidays you get paid for, sundays always have off. Free stamps at xmas. take home about £340 a week. Would recommend this job if your starting out but don't expect to love it.

    Cons

    Management - Can be harsh at times, sometimes not even interested in what you got to say, If you get caught bringing back any mail expect to receive telling off or even dismissal. Lazy, rude & arrogant towards staff.
    Vans - The vans we drive are always in a bad state they get logged off and supposedly go in for repair & never gets fixed properly, overall poorly maintained throughout the company! this should be the #1 priority but the managers are only interested that the mail gets delivered and they get there bonus nothing else.
    Same S different day - Its very repetitive and boring at times ive been doing this job now for 5 years and nothing has really changed, if you are on a float its nice to see different people and areas but if you got your own round its okay but boring, sometimes can feel like a robot and people DO moan a lot!
    No discount at the post office for employees!
    Some rounds can be physically demanding.

    Advice to Management

    Help the employees more sorting mail, cheer up and focus on staff welfare.

  9. Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Mail

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Many opportunities and staff loyalty

    Cons

    old fashioned management culture in many departments

  10. Good if you can block out the old gaurd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Posty in London, England (UK)
    Current Employee - Posty in London, England (UK)

    I have been working at Royal Mail full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Potential to earn well if you are very fast and fit.

    Cons

    Culture of working in the office is bad. Bad atmosphere.

    Advice to Management

    Share workloads better including more experienced staff.

  11. Good pay, Good pension, totally unsatisfying career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in London, England (UK)
    Current Employee - Operations Manager in London, England (UK)

    I have been working at Royal Mail full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay
    Nice Pension Scheme
    Job Security

    Cons

    dead end job
    Lack of fulfilment
    Difficult to move elsewhere

    Advice to Management

    None

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