Ruby Tuesday

www.rubytuesday.com

Ruby Tuesday Reviews

Updated January 29, 2015
Updated January 29, 2015
479 Reviews
3.1
479 Reviews
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James J. "J.J." Buettgen
72 Ratings

Review Highlights

Pros
  • Working at a restaurant gives you a more flexible schedule and Ruby Tuesdays isn't the worse (in 25 reviews)

  • Good food to eat 50% off during breaks (in 18 reviews)


Cons
  • Some upper management create a tense environment when they are there (in 35 reviews)

  • long hours and weekends, no room for growth (in 10 reviews)

More Highlights

58 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Hagerstown, MD
    Current Employee - Server in Hagerstown, MD

    I have been working at Ruby Tuesday

    Pros

    Easy to get hired, good place to learn how to serve

    Cons

    mean management- If you made a mistake, It better not happen again two more times and your done! Very strick- not a good thing for college students who may have something come up

    Advice to ManagementAdvice

    treat employees better, and stop making people take the 3 day computer training

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Newnan, GA
    Former Employee - Server in Newnan, GA

    I worked at Ruby Tuesday full-time (less than a year)

    Pros

    Cash up front and a working system to deliver food

    Cons

    a lot of drug use even among the managers, constantly changing uniform protocol, not sanitary.

    Advice to ManagementAdvice

    Get rid of drug users

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    very dissatisfying and not a very good over all experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ruby Tuesday

    Pros

    fun people and cool environment

    Cons

    slow too many old people

    Doesn't Recommend
    Negative Outlook
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  5.  

    Cheap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Ruby Tuesday full-time (more than a year)

    Pros

    Easy menu to understand
    Training is easy
    Fast cash

    Cons

    Company uses server to pay everyone
    Food not properly made in clean environment

    Advice to ManagementAdvice

    Stop abusing the little people

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good to bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Mount Laurel, NJ
    Former Employee - Server/Bartender in Mount Laurel, NJ

    I worked at Ruby Tuesday full-time (more than 3 years)

    Pros

    As any serving job, you get money every shift you work. Flexible scheduling. Management is involved personally & professionally. You can make some good friends.

    Cons

    Managements is constantly changing. Turn over rate is extremely high. Corporate is always giving more things to be done with no compensation. Cooks/servers/management is always outside smoking. Management plays favoritism to an extreme. The host are always texting at the host stand & rarely help out even upon request (but the servers pay them). Staff was never held responsible for anything they ever did even when going to management.

    Advice to ManagementAdvice

    Stop pushing away employees who actually care about their job & were there for more than just the money! Give all staff equal treatment & base shifts and hours off of performance & not just because they're your favorite. Have staff meetings! Hear your employees a out!

    Doesn't Recommend
    No opinion of CEO
  7.  

    Guest service coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Coordinator in Erie, PA
    Former Employee - Guest Service Coordinator in Erie, PA

    I worked at Ruby Tuesday part-time (more than 3 years)

    Pros

    I was able to have the hours i wanted, when i wanted them. The crew was always fun, added some liveliness to the depressing atmosphere.

    Cons

    The company has no idea nor care for the people who actually makes them their money. Not the guests, their workers. The servers and cooks opinions (which are the ones that are FIRSTHAND) are never taken into account and given ZERO credit. Easily, 70% of my crew (including me) has or was obtaining a degree--BA, BS, MS, MA--you would think these young intelligent minds could give a little advice.

    Advice to ManagementAdvice

    The company should down size so that they can get rid of pretty much all management. Also, when you change the FOH attire, maybe consider how stupid it looks before you put it into effect.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Not family friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Overland Park, KS
    Former Employee - Server in Overland Park, KS

    I worked at Ruby Tuesday

    Pros

    Flexible shifts, laid back work ethic, employee discounts

    Cons

    Bad tips, bad pay and horrible employee relations and tip stealing.

    Advice to ManagementAdvice

    Your employees are people too. We have families and responsibilities outside of work. We are not at your becon call.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    A very "dated" company that needs new management across the entire IT department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT POS Systems Analyst in Maryville, TN
    Former Employee - IT POS Systems Analyst in Maryville, TN

    I worked at Ruby Tuesday full-time (more than 5 years)

    Pros

    You get the standard sick days and 2 weeks vacation if you are just starting out. Paid holidays are standard compared to other companies. Location is good if you live in Blount County. Free fountain drinks and coffee throughout the day.

    Cons

    Zero to no training. Documentation is dated and needs a lot of work. When you put time in to update documentation during slow periods, management is reluctant to give you a "task" for it to put into Microsoft Project. They expect you to put in 8 hours of project time every day but then on most days they won't give you but 2-3 hours of work. So you basically have to stress out about what to do and come up with to "show your work". On days when your plate was full, it was great. On slow days, it was dreadful. All because of their project expectations. This was to cover management's tail because they were severely incompetent at their job. Management is absolutely terrible and it never changed. The most incompetent people were managers and they never listened to your expertise. If they did, they made it look like it was their idea. They would also start keeping you out of meetings because you made them look incompetent to their superiors. What a joke! Also, the pay is a lot lower than the competitors. Very poor wages indeed.

    Advice to ManagementAdvice

    The executives need to get rid of dead weight aka senior management that are completely set in their ways and have zero leadership skills. This especially pertains to the IT department. The company has been going downhill for quite some time and to keep the same people in power during this whole downfall is a big mistake. They do not know any other way to think and are set in their horrible ways. They do not know how to think outside the box and have a fresh perspective on things. Turnover is quite high because of your incompetent management. Start reviewing and re-evaluating the management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Terrible corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lancaster, PA
    Former Employee - Server in Lancaster, PA

    I worked at Ruby Tuesday part-time (more than 3 years)

    Pros

    It's enjoyable to work with employees who quickly become your friends. You need to have friends there who will be willing to do you favors- such as run a drink to your table or take your shift when you're not feeling well.

    Cons

    I've worked for several Ruby Tuesdays. The management is always disgruntled, poorly trained (especially in sensitivity) and underpaid. Servers tip out bartender, host and food runner/QSS.

    Advice to ManagementAdvice

    Treat your employees with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    GM

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ruby Tuesday

    Pros

    There aren't any positive comments to make about Ruby Tuesday

    Cons

    Everything from the beginning to my last day was a disappointment.

    Advice to ManagementAdvice

    No comment

    Doesn't Recommend

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Ruby Tuesday
They really wanted lemons

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