Ruby Tuesday

  www.rubytuesday.com
  www.rubytuesday.com

Ruby Tuesday Reviews

Updated November 5, 2014
Updated November 5, 2014
432 Reviews
3.1
432 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James J. "J.J." Buettgen
60 Ratings

Review Highlights

Pros
  • Working at a restaurant gives you a more flexible schedule and Ruby Tuesdays isn't the worse (in 25 reviews)

  • Good food to eat 50% off during breaks (in 18 reviews)


Cons
  • Some upper management create a tense environment when they are there (in 33 reviews)

  • long hours and weekends, no room for growth (in 10 reviews)

More Highlights

78 Employee Reviews Back to all reviews

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  1.  

    General food service job: company without unique identity, average food, and below average management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Ruby Tuesday full-time (more than an year)

    Pros

    Salad bar. Always an option to eat healthy at work.

    Cons

    Turn over is high (as in many restaurants), poor management, high level of sexism, and extreme use of belittlement by management towards workers.

    Advice to ManagementAdvice

    Hire people that are capable and competent enough to manage areas of a restaurant and treat those they have authority over with respect. Give appreciation and credit where it is deserved without personal bias.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Difficult company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - I Worked My Way Up From Server to Bartender to Manager in Saint Petersburg, FL
    Former Employee - I Worked My Way Up From Server to Bartender to Manager in Saint Petersburg, FL

    I worked at Ruby Tuesday full-time (more than 3 years)

    Pros

    I like their food. It is of a higher quality than some of the other restaurants they compete with (ie Applebee's, TGI Friday's, Chili's, etc.) and their salad bar is a nice option for people. I made decent money while I worked there. That is why I stayed as long as I did.

    Cons

    Nothing stays the same. EVER. I worked in several locations in several states over 4 years and every RT I walked into was exactly the same. I believe this is because of the way the company runs its headquarters in Maryville, TN, which functions exactly like its restaurants do across the country. It's very difficult to enforce standards in an organization and have respect for management when the standards enforced today are different than they were yesterday and you know whatever is expected today will be discarded tomorrow. Also, the menu changes every 3 months like clockwork, so you will get sick of guests coming in to order their favorite dish, only to angrily walk out because it is no longer on the menu. One day you will get sent home because your uniform isn't formal enough; the next day they will let you wear jeans to work. No one ever has a sense of what the "Ruby Tuesday way of doing things" is. Their training is the worst I have ever seen: it consists of 100's of pages of computer reading, which very often freeze up and erase all your progress, so you have to start over. Unfortunately, training for managers is just as appalling as it is for all the other employees, so managers are pretty much glorified cooks and servers with no idea of how a restaurant should be run. One of the tougher problems RT faces is that they are trying to go from being an "Applebee's" type place to raising their food and service level to more of a Bonefish Grill atmosphere. Unfortunately, they mostly attract only the Applebee's crowd who often are angered by the Bonefish Grill prices. Picture handing a $20 steak to someone who just ordered it Extra Well Done and dumped A-1 Steak Sauce all over it. Ponderosa customers aren't happy with RT prices. Overall, just look at their stock price to see if you want to work for them: $6 currently... not great.

    Advice to ManagementAdvice

    Go work for someone else if you desire to grow into a talented manager. I've seen more than one actually good manager get fired only to be replaced by someone I wouldn't trust with my kids or even my dog. Company values and culture trickle from the top down in any organization. I've never met the CEO, but I can tell you from experience, I fully believe he has a severe case of ADD. The running joke of the restaurant is that "Ruby Tuesday" is Latin for "CHANGE".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager
    Former Employee - Restaurant Manager

    I worked at Ruby Tuesday full-time (more than 10 years)

    Pros

    Good hours for Restaurant manager. Quality of life good.

    Cons

    Leadership changed recently and if you have worked there for loner than 7 years you get paid too much and they will find a way to replace you with lower salaried manager. In one year i have seen 6 managers let go that had been there loner than 7 years. Not a long-term job.

    Advice to ManagementAdvice

    Take of the people that have taken care of the company's business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Meh, pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Fairfax, VA
    Current Employee - Assistant Manager in Fairfax, VA

    I have been working at Ruby Tuesday full-time (more than 5 years)

    Pros

    Food, easy labor, low stress, lots of downtime

    Cons

    Corporate, can't afford decent servers, good ones are lost because they don't make nough

    Advice to ManagementAdvice

    Every guest is important and correct, except the one's that are actually wrong

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Okay for teenagers and college students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress, Bartender, Trainer in Bethlehem, PA
    Current Employee - Waitress, Bartender, Trainer in Bethlehem, PA

    I have been working at Ruby Tuesday part-time (more than an year)

    Pros

    Most of the staff was friendly and easy to work with.

    Cons

    Low pay, particularly lunch and week days.

    Advice to ManagementAdvice

    When you promote someone it is advised to increase salary. People generally don't want to take on additional responsibilities without any increase in pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Poor Quality Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Atlanta, GA
    Former Employee - Server in Atlanta, GA

    I worked at Ruby Tuesday part-time (more than an year)

    Pros

    Opportunities for Advancement
    Very Understanding about Emergency Situations

    Cons

    Management was Poor
    Low Standards
    Pay Could Be Better
    Needs Organization
    Too Corporate

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    It is what it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Ruby Tuesday full-time (more than 3 years)

    Pros

    Unorthodox work environment, opportunity to meet good people, fast paced, free meals

    Cons

    Schedule. constant change in menu/procedure. basic restaurant management job. no problem with the company, just the job. District manager to busy to focus on individual restaurants/individual. Very little room for advancement. Good first job for someone looking for professional experience, bad job for someone who wants to be in a professional environment.

    Neutral Outlook
    No opinion of CEO
  9.  

    Could have been good, just wasn't.

    Former Employee - Chef
    Former Employee - Chef

    I worked at Ruby Tuesday full-time (less than an year)

    Pros

    Some decent menu items. They follow sanitary guidelines usually.

    Cons

    Another place where the lower level management just has to pass down terrible decisions from middle and upper management who seem oblivious of how to operate a restaurant, especially the kitchen aspects. Another example of the least deserving given the most pay and responsibility, while only sharing the responsibility.

    Advice to ManagementAdvice

    Quit piling work on cooks and making management follow strict scheduling guidelines. All it does is leave your cooks jaded, and increase your turnover.

    Doesn't Recommend
    Negative Outlook
  10.  

    Just not quite there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Ruby Tuesday part-time (more than an year)

    Pros

    Bringing cash home every night, flexible with hours, friendly co-workers.

    Cons

    Management is a mess, low class customers who think $5 is a good tip for any amount,

    Advice to ManagementAdvice

    The company needs a concept to attract customers, no one associates Ruby's with anything. They give out WAY TOO MANY COUPONS. It might bring people in but the people spend the least amount they can, try to use multiple coupons, then don't tip. The coupons just aren't attracting the right kind of customers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Not Wonderful Pay, Not Great Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Latham, NY
    Former Employee - Server in Latham, NY

    I worked at Ruby Tuesday full-time (more than an year)

    Pros

    Relatively nice customer pool overall. I liked the other employees.

    Cons

    The salary sucked. I had to tip out so many people my tips were almost gone before I had them--and I was tipped well by guests.

    Advice to ManagementAdvice

    Visit restaurants more often, lower level management tends to slack.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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Ruby Tuesday
They really wanted lemons

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