Ruby Tuesday

www.rubytuesday.com

Ruby Tuesday Reviews

Updated January 7, 2015
Updated January 7, 2015
468 Reviews
3.1
468 Reviews
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James J. "J.J." Buettgen
69 Ratings

Review Highlights

Pros
  • Working at a restaurant gives you a more flexible schedule and Ruby Tuesdays isn't the worse (in 25 reviews)

  • Good food to eat 50% off during breaks (in 18 reviews)


Cons
  • Some upper management create a tense environment when they are there (in 35 reviews)

  • long hours and weekends, no room for growth (in 10 reviews)

More Highlights

83 Employee Reviews Back to all reviews

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  1.  

    Every month management comes out with more obligations for hourly employees with no compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chef
    Current Employee - Chef

    I have been working at Ruby Tuesday full-time (more than 5 years)

    Pros

    Food discounted. Work with people that I can relate with. Good place to learn some basics about cooking.

    Cons

    Years ago this was a decent job. Now, management wants more and more out of their hourly employees with no compensation. Cooks will have to work shifts with no dishwasher. Often leaving the line to go do dishes. Management has cut back on cook hours meaning there are often times when there is no prep cook in the building in the morning. Cooks must set up the kitchen, prep all the food, cook all the food, wash the dishes, clean the dining room in the morning(part of the new AM utility program), take out the trash ect. ect. Money is not enough. This is a company that thinks 12 dollars an hour is high end for a cook.

    Advice to ManagementAdvice

    Put yourself in the shoes of an hourly employee just one day of your life. Just one day I want to see a manager come in and do the AM utility program. Set up the dish machine. Set up the line and do your line check along with any catering orders. Prep food while cooking and doing dishes. Take out the trash and do pull thaws. I bet managers couldnt do it for a week and they make 50k a year.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Great coworkers, but unappreciative upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst
    Former Employee - IT Analyst

    I worked at Ruby Tuesday

    Pros

    I really liked the people I worked with, and I learned a lot. I was given good opportunities and treated very well.

    Cons

    In the last two years I worked there, as the upper management was taken over by Darden's executives, the long time employees started feeling very squeezed. As the layoffs started the work for those who remained increased without an increase in pay in sight. IT especially began to feel very unappreciated. When I left voluntarily, the morale in IT was really low. Every day it seemed like at any point someone was going to show up to your desk with a box and tell you to clean your desk.

    Advice to ManagementAdvice

    Do something to increase morale, especially in IT. I understand that the company is in major trouble, but you're going to lose all of the long-time employees that the executives claimed are important.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    same as any

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ruby Tuesday

    Pros

    hourly. you do not have to work much.

    Cons

    typical chain retaurant with bad management and employees

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  5.  

    Disappointed with the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ruby Tuesday

    Pros

    The location was in a mall, so you had access to the mall on break or before or after work.

    Cons

    The management treated employees poorly. Employees were dissatisfied. They change your schedule constantly. It may have just been at this store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    General food service job: company without unique identity, average food, and below average management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Ruby Tuesday full-time (more than an year)

    Pros

    Salad bar. Always an option to eat healthy at work.

    Cons

    Turn over is high (as in many restaurants), poor management, high level of sexism, and extreme use of belittlement by management towards workers.

    Advice to ManagementAdvice

    Hire people that are capable and competent enough to manage areas of a restaurant and treat those they have authority over with respect. Give appreciation and credit where it is deserved without personal bias.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Paid bills

    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ruby Tuesday

    Pros

    Enough to pay the bills.

    Cons

    When the fall hits money is scarce.

  8.  

    Difficult company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - I Worked My Way Up From Server to Bartender to Manager in Saint Petersburg, FL
    Former Employee - I Worked My Way Up From Server to Bartender to Manager in Saint Petersburg, FL

    I worked at Ruby Tuesday full-time (more than 3 years)

    Pros

    I like their food. It is of a higher quality than some of the other restaurants they compete with (ie Applebee's, TGI Friday's, Chili's, etc.) and their salad bar is a nice option for people. I made decent money while I worked there. That is why I stayed as long as I did.

    Cons

    Nothing stays the same. EVER. I worked in several locations in several states over 4 years and every RT I walked into was exactly the same. I believe this is because of the way the company runs its headquarters in Maryville, TN, which functions exactly like its restaurants do across the country. It's very difficult to enforce standards in an organization and have respect for management when the standards enforced today are different than they were yesterday and you know whatever is expected today will be discarded tomorrow. Also, the menu changes every 3 months like clockwork, so you will get sick of guests coming in to order their favorite dish, only to angrily walk out because it is no longer on the menu. One day you will get sent home because your uniform isn't formal enough; the next day they will let you wear jeans to work. No one ever has a sense of what the "Ruby Tuesday way of doing things" is. Their training is the worst I have ever seen: it consists of 100's of pages of computer reading, which very often freeze up and erase all your progress, so you have to start over. Unfortunately, training for managers is just as appalling as it is for all the other employees, so managers are pretty much glorified cooks and servers with no idea of how a restaurant should be run. One of the tougher problems RT faces is that they are trying to go from being an "Applebee's" type place to raising their food and service level to more of a Bonefish Grill atmosphere. Unfortunately, they mostly attract only the Applebee's crowd who often are angered by the Bonefish Grill prices. Picture handing a $20 steak to someone who just ordered it Extra Well Done and dumped A-1 Steak Sauce all over it. Ponderosa customers aren't happy with RT prices. Overall, just look at their stock price to see if you want to work for them: $6 currently... not great.

    Advice to ManagementAdvice

    Go work for someone else if you desire to grow into a talented manager. I've seen more than one actually good manager get fired only to be replaced by someone I wouldn't trust with my kids or even my dog. Company values and culture trickle from the top down in any organization. I've never met the CEO, but I can tell you from experience, I fully believe he has a severe case of ADD. The running joke of the restaurant is that "Ruby Tuesday" is Latin for "CHANGE".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager
    Former Employee - Restaurant Manager

    I worked at Ruby Tuesday full-time (more than 10 years)

    Pros

    Good hours for Restaurant manager. Quality of life good.

    Cons

    Leadership changed recently and if you have worked there for loner than 7 years you get paid too much and they will find a way to replace you with lower salaried manager. In one year i have seen 6 managers let go that had been there loner than 7 years. Not a long-term job.

    Advice to ManagementAdvice

    Take of the people that have taken care of the company's business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Meh, pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Fairfax, VA
    Current Employee - Assistant Manager in Fairfax, VA

    I have been working at Ruby Tuesday full-time (more than 5 years)

    Pros

    Food, easy labor, low stress, lots of downtime

    Cons

    Corporate, can't afford decent servers, good ones are lost because they don't make nough

    Advice to ManagementAdvice

    Every guest is important and correct, except the one's that are actually wrong

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Okay for teenagers and college students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress, Bartender, Trainer in Bethlehem, PA
    Current Employee - Waitress, Bartender, Trainer in Bethlehem, PA

    I have been working at Ruby Tuesday part-time (more than an year)

    Pros

    Most of the staff was friendly and easy to work with.

    Cons

    Low pay, particularly lunch and week days.

    Advice to ManagementAdvice

    When you promote someone it is advised to increase salary. People generally don't want to take on additional responsibilities without any increase in pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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Ruby Tuesday
They really wanted lemons

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