Rue La La Reviews

Updated March 24, 2015
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3.0
19 Reviews
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Steve Davis
7 Ratings

19 Employee Reviews

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  1. Helpful (1)

    Good company for fast-paced employees who know their stuff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Boston, MA
    Former Employee - Manager in Boston, MA

    I worked at Rue La La full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You'll find some great people and possibly life-long friends. Work/life balance varies by department and time of year. Leadership is the same, but overall good leaders.

    Cons

    Work/life balance varies by department and time of year.

  2. Helpful (1)

    Roller Coaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Shepherdsville, KY
    Current Employee - Supervisor in Shepherdsville, KY

    I have been working at Rue La La full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The benefits package here is decent by standards, or as HR says "Rich"; HR is working to correct or "right-size" that "problem".

    Cons

    Turnover is very high in hourly and management positions. Company direction is ever changing. Management Employees do not get competitive perks in the marketplace. There are two sets of benefits/levels. The photo studio has the Boston package and receives more holidays and perks than the management who get the Kentucky package. This creates a cultural challenge and the studio has strong feelings of entitlement.

    Advice to Management

    Realign the rules; if you are in Kentucky you fall under Kentucky policy and holiday schedules. Get a handle on competencies and get management to agree on a direction. Everyone has ideas for improvement and you get started on one and then the direction is changed by a different member of management. More incentives/bonus for management. The focus on recognition for anniversaries and achievement is solely focused on the non-exempt employees. It feels like management doesn't matter.

  3. generally good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    My supervisor permitted me to have a very flexible schedule.

    Cons

    There seems to be a lot of turn over.

    Advice to Management

    Address turn over issues

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  5. Helpful (2)

    Fast pace Retail Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible hours
    Decent to good benefits
    Nice perks
    Great employee culture

    Cons

    Poor productivity and general tools to do your job.
    Tech Infrastructure needs major overhaul, more time needs to be spent on improving the backend instead of the front-end.
    Retail environment (Holidays are just like working in a department store, hectic and stressful all around)
    Upper management can be shaky, but as I was leaving it seemed to be improving

    Advice to Management

    HR needs to be a little more formal. The company has gotten bigger than the laid back feel of it.
    Police some of your managers better. You definitely get negative vibes from some. Have heard stories before AND after leaving.
    Improve your hardware core. It's giving your IT staff nightmares.

  6. not happy with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker/Packer in Shepherdsville, KY
    Former Employee - Picker/Packer in Shepherdsville, KY

    I worked at Rue La La

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You get to see all the nice items they have online. Some supervisors were nice.

    Cons

    breaks suck, its like being in the military.. need new carts

    Advice to Management

    be more easy going

  7. Helpful (2)

    Too many people involved with every decision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandising in Boston, MA
    Former Employee - Merchandising in Boston, MA

    I worked at Rue La La full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fast paced , smart people , fun business model

    Cons

    Becoming more political and corporate as company grows

    Advice to Management

    Look at processes and see how many associates are involved in certain things

  8. A good place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La full-time

    Pros

    Interesting company in the digital space

    Cons

    Still needs to figure out a lot to ensure long term sustainability and growth as a company

  9. Helpful (1)

    Great Company, Somewhat Toxic Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Junior Designer in Boston, MA
    Former Contractor - Junior Designer in Boston, MA

    I worked at Rue La La as a contractor (less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I worked here as a contract junior designer, and I produced pieces I'm very proud of. The aesthetic is gorgeous and the creative management only makes it better. It's competitive but if you can handle it, they will make you a better creative. My advice is, if you get an opportunity to contract here, you should. Just prepare yourself for the environment.

    Cons

    People are nice enough on the surface, but the social environment is very difficult to break through. There was one designer in particular who was caustic and reminded me daily that I was only a contractor, and tried to keep me off of good projects. I've interned and contracted at several businesses and have never felt so unwelcome. It was still worth the experience because of the work I was able to do, but after my contract was up I was desperate to get away.

    Advice to Management

    Look out for your freelancers and how their being treated, otherwise the management was great!

  10. Good resume booster. Hard to move up though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Event Coordinator in Boston, MA
    Current Contractor - Event Coordinator in Boston, MA

    I have been working at Rue La La as a contractor

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Sample sales, decent work life balance, snack closet. You learn a lot in terms of managing multiple tasks, troubleshooting, etc. It's also one of those "cool" companies so the name will get you far sometimes.

    Cons

    The materials management team is extremely cliquey. Some nice people, but unless you are coming in with other new workers, it's hard to find your place. As a contractor, you can feel extremely disposable. Unless you lucked out and snagged a role doing full-time work (as in one of the full-time workers got promoted or is leaving), you're pretty screwed when it comes time to get rid of all the extra people after the craziness of the busy season is over. Very sink or swim mentality... not that much support.

    Advice to Management

    Take better care of the contractors doing full-time work. It's hard to do full-time work with a contractor title. I mean, we already don't get any benefits, might as well give us the things we need to do our job.

  11. Helpful (3)

    Time for some "fresh" new leaders reporting to the CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La full-time (more than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great perks (but seemed like the people felt entitled to them vs. thankful for them.)
    People are passionate about their roles and what they do
    The Rue brand is well-known; made it fun to tell people where I worked;
    Have a more organized (and better communicated) promotion policy vs. the one-offs that occurred;

    Cons

    Many complained about the hours they worked; but not sure if there's anything the company can do about it; it's the nature of the business.
    Worried about the sustainability of the business due to the high turnover and bodies needed to get the work done.
    Company meetings were awkward and crammed into a small space and 2 floors. Recommend better venue to hold those. Maybe have them quarterly, make them mandatory? Rent a venue?
    Culture seemed very cliquey and people weren't very friendly. People would pass by in the halls and not even say hello or make eye contact to say hi, which was weird.

    Advice to Management

    Advice to management and to the employees: revisit your company's values and start from there.
    Some of the exec leadership seemed up in the clouds; would advise that they spend more time with the people; walk around, actually LISTEN, be more sincere, and approachable.
    Get creative on what to do for work/life balance; could help w/retention and minimize the hiring treadmill efforts
    Make everyone bonus eligible

    Despite the cons and advice, I would still recommend Rue as a good place to work. They had many great pluses about working there; just wished the people realized how good they have it.

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