Rue La La

  www.ruelala.com
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Rue La La Reviews

Updated Jul 21, 2014

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All Employees Current Employees Only

3.0 89 reviews

84% Approve of the CEO

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Steve Davis

(44 ratings)

47% of employees recommend this company to a friend

Review Highlights

Pros
  • Creative perks (Sample sales, summer Friday hours, Bagel Fridays) (in 12 reviews)

  • The company offers a variety of great perks like Sample Sales, employee discounts, Thirsty Thursday events and Bagel Fridays (in 8 reviews)


Cons
  • Extremely fast paced environment (I happen to like that type of environment, but not for everyone) (in 9 reviews)

  • Senior management does not voice MAJOR changes to it's employees (in 7 reviews)

More Highlights
26 Employee Reviews Back to all reviews
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    • Culture & Values
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    1 person found this helpful  

    Growing, successful company that is dedicated to improvement

    Anonymous Employee (Current Employee) Boston, MA

    ProsPeople are kind, creative, smart, and have character. Summer Fridays are great. There is a energetic buzz in the office. The employees are dedicated to achieving the goals of the organization and company. They invest in continued learning and education for employees.

    ConsBe more modern and competitive with perks, benefits, and office/tech equipment.

    Advice to Senior ManagementEmpower people. Provide more access to opportunity. Increase accountability and infuse passion back into the company. This will help employees satisfied and working hard.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Slow at first but a really great place to work everyday

    Anonymous Employee (Current Employee)

    ProsBig hairy problems to solve
    Supportive managers
    Smart people
    Supportive colleagues
    Great benefits
    Awesome location

    ConsSome lingering attachment to the old old ways
    Stagnant brand vision

    Advice to Senior ManagementTalk to each other
    Communicate with other members of the business

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Cool, upbeat job environment

    Anonymous Employee (Current Employee)

    ProsGreat perks, great environment, great people, very exciting!

    ConsDefinitive lack of internal communication & lots of unnecessary systems

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    • Culture & Values
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    Fresh, Fast-Paced, Fun

    Editor (Current Employee) Boston, MA

    ProsEveryone I've met at Rue in the 8 months I've been here is energetic, passionate, creative, and talented. It's a highly collaborative environment with lots of spirit, and associates and executives take great pride in the product. I came to Rue from a very (very) small, privately owned company that didn't put an ounce of effort into its employees' wellbeing, so coming to Rue has been a great change. There are frequently "surprise & delights", a.k.a. treats for associates (every little thing counts!); a structured review/career management program that enables associates to move up and be recognized for their good work; and ample tools in place that allow associates to gain an in-depth knowledge of what other departments here do, allowing everyone to have a clear understanding of the company as a whole. Benefits are pretty good, and lots of nice perks are offered. Rue feels like a big family, as executives seem to make a point of keeping associates in the loop about changes, new initiatives, how the company is doing, etc.

    ConsThings tend to change frequently (realignments; staffing changes at higher levels; creative direction), which isn't necessarily a bad thing, just a matter of preference in terms of the environment you like. Hours and workload during the holidays can be brutal (though temp help is brought in to help offset it), and vacation during that time of year is heavily restricted. The pace can be very, very fast, so it can be tough to juggle projects and deadlines while taking on new ones at the same time.

    Advice to Senior ManagementHire a creative director and fill in some other key roles that are currently vacant. Some teams feel like they've been left hanging in the balance and like they don't have solid direction/management.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Very fast paced environment, not for wimps!

    Technology Based (Current Employee) Boston, MA

    ProsI have been at Rue for two years. As the title says, this is a very fast paced environment and you will not succeed if you are not a self starter. It can sometimes be difficult to get help for a problem, their has been a corporate culture of not answering email although I think this is turning around. There have been some reorganizations and in some aspects that has also helped. There has been a terrible attrition problem, quite a few folks were burned out. Upper management has stated publicly that they have seen the problem and want to help solve it. The office environment is very vibrant and the location in Downtown (Fort Point) was a plus for me. For some it makes for a terrible commute. The management really does try to do things to make the employee's feel that they are recognized. I would say that Rue does this better than any company i have worked for.

    ConsAs stated above it can be tough to get traction in the beginning. The corporate culture of not answering email does not help. If you really need an answer sometimes you are forced to have to go and interrupt someone which leads to a very interrupt prone environment. The environment can be very loud. Actually, it can be very, very loud. They need more smaller meeting rooms so that impromptu meetings don't have to take place talking over three cubicles. There is also a 'meeting culture' at the company. Things which could be hashed out in a few email exchanges are usually hashed out in meetings instead.

    Advice to Senior ManagementPay attention to the quarterly surveys. Also, there should be a formal 'skip level' one on one meeting process in place.

    – I'm optimistic about the outlook for this company

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    Challenging and fast paced work enviornment

    Management (Former Employee)

    ProsCo-workers,benefits, work differs day to day.

    ConsCheap, sneaky, and not forthcoming with employees.

    Advice to Senior ManagementBe upfront and honest.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good working environment

    Anonymous Employee (Current Employee)

    ProsRue La La is a very high energy and motivated company where people are passionate about their jobs. There is a lot of creativity and even in the short time I've been with Rue there has been numerous great, new initiatives launched on the site. It is a fact paced environment and everyone is constantly willing to put in the extra work for the overall benefit of the company.

    ConsRue La La is a newer company so there are still some struggles with communication and how things operate between teams. Some times procedures are not as smooth as they should be due to the company working out what works best and how to effectively roll things out

    Advice to Senior ManagementThere is currently a lot of management and I think Rue would benefit with less management

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A Great Tech in Business Education

    Technology (Current Employee) Boston, MA

    ProsIn my time at Rue, I've seen some, experienced, and participated in some truly remarkable things. I've seen my team come together in a marathon re-platforming of our site in which many stuck through numerous challenges and changes to the organization, but maintained a focus on "shipping it". I've seen our team to work collaboratively with an entire organization of Marketing, Sales, Production professionals to uncover their needs/pain points and implement creative solutions. I've experienced opportunities that I did not expect; chances to learn the business, train in management, and help grow new businesses for our company. I'm given the opportunity every day to participate with a strong, smart team of folks who "can do". So far, it's been an absolute pleasure -- and I'm looking forward to what the future brings.

    ConsI think we need to do a better job of hiring the right people. I've seen reviews that talk about attrition and losing "strong people", but I'd argue that many of those folks weren't the right people for the job. We need a strong team of folks who can come in and be a part of the team -- learn new things, share what you've learned, ship great code, be able to estimate your work and deliver when you say you will, but MOST importantly: be a team player.

    Also of note: there will be crunch times where you're asked to contribute a little more (we're talking maybe a 50 hour week.) In my experience, this is not a big deal -- especially as I take personal accountability for getting our products out there. But if you're someone who comes in at 10am and wants to leave at 5pm on the dot, this might not be the place for you.

    Advice to Senior ManagementI think management does a pretty good job of trying to balance the needs of the organization with the needs of the team. In the new year, we need to deliver on the promise of innovation through our portfolios. Bringing back hackathons or giving folks time for creative explorations in things that could help give back to the team will go a long way.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fantastic group of people - high energy - fast paced

    Anonymous Employee (Current Employee) Boston, MA

    ProsThe people at Rue are amazing - bright, kind, collaborative. There is a sense that we are all working together to give the member a great experience. And I feel most employees get exposure to all levels of the organization and many different aspects of the business.

    ConsThe nature of the business is ever-changing, which can be exciting, but also challenging. You need to be prepared to handle shifting focuses, moving targets and competing priorities.

    Yes, I would recommend this company to a friend

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    Incredibly Friendly, Incredibly Fast

    Engineer (Current Employee) Boston, MA

    ProsThe number one reason I came to work at Ruelala, and the number one reason I am still here, is that one of our core values is kindness, and I feel that reflects upon the people that work here or at least the atmosphere. My previous jobs have been full of Egotistical People that put down others for the simple reason they weren't as "awesome" as they were. In Ruelala, I have never experienced something like that. People here are friendly and kind and I have a community of helpfulness with my fellow engineers. Technically, the challenges we face are interesting and fun. Huge amount of users with several different layers of technology gives a great amount of opportunity to learn and improve.

    ConsRuelala works fast, and that can be difficult on some people. Also we usually focus on getting things done on time, rather than getting them done perfectly. I am myself of the mindset that the business needs always come first, but I know that has been a negative for some people.

    Advice to Senior ManagementThe biggest problem I'd like to see solved is the Engineering Onboarding process. In the past other engineers and myself have come together to work out a better process, but have been unable to do so in a effective and quick manner.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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