Russ Reid Reviews in Los Angeles, CA

Updated August 23, 2014
Updated August 23, 2014
34 Reviews

3.2
34 Reviews
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8 Employee Reviews Back to all reviews

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  1.  

    God-speak and highly emotional female managers not for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Coordinator  in  Pasadena, CA
    Former Employee - Operations Coordinator in Pasadena, CA

    I worked at Russ Reid full-time for more than a year

    Pros

    Summer Fridays, contributing to work that makes a difference in the world, some really great people.
    Appreciation for the amount of amazing work that goes into what many of us consider "junk mail".

    Cons

    Too much religious overtone for me.
    Female managers at the highest level bursting into tears to diffuse situations.

    Advice to ManagementAdvice

    Make sure employees understand the diff between being religious and stuffing the religion down the throats of those who may be offended by it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Pasadena, CA
    Current Employee - Senior Account Executive in Pasadena, CA

    I have been working at Russ Reid full-time for more than a year

    Pros

    Great place to learn, grow and gain experience.

    Cons

    Long hours and low pay.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Good for someone wanting into direct mail marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Analyst  in  Pasadena, CA
    Former Employee - Billing Analyst in Pasadena, CA

    I worked at Russ Reid full-time for more than 3 years

    Pros

    Size of company what they do for non-profit organizations

    Cons

    No movement, very hard to move into another position when most people have been with the company for 15 or more years. Making job growth hard.

    Advice to ManagementAdvice

    Expand roles and more flexible with pay

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Glad to be gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Pasadena, CA
    Former Employee - Account Manager in Pasadena, CA

    I worked at Russ Reid full-time

    Pros

    There are a lot of smart and enthusiastic people working here. I worked with some wonderful clients while I was here. I had some fun times at Russ Reid and felt good about the work that I did. Their Commitment to Coworkers standard for employee behavior is refreshing and actually used by many. Company events are great, and so are the summer hours. There are many opportunities for professional development.

    Cons

    The pay is abysmal for a job that consumes your life. The line that is given you is that since the clients are non-profits, they can't pay more, but after looking into other agencies that serve nonprofits, I learned how untrue that is.

    Russ Reid is behind the curve when it comes to the digital space and is slow to embrace new technology and new ideas.

    There are layoffs every couple of years. Employee morale tends to be low and you will often find women crying in the stairwell or restroom.

    I hated dealing with the office politics at Russ Reid. It is common knowledge that they are slow to promote their employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Experienced professionals...beware.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Pasadena, CA
    Former Employee - Vice President in Pasadena, CA

    I worked at Russ Reid full-time for more than a year

    Pros

    Help nonprofits achieve their missions...pretty cool.

    Cons

    Insular culture...there is a group of people that run the company who have all been there for 20+ years. Other than myself, I can think of at least 10 highly capable, experienced professionals who struggled to be accepted by the long-term folks during my short tenure - all of whom are no longer there. If people have an issue with you, they won't tell you to your face...they will complain to others. You won't hear a peep until it's too late. The company is close to a turn-stile for experienced people. Good place for new kids right out of school to learn the ropes though...but you will be worked to the bone.

    Advice to ManagementAdvice

    Get rid of the long term employees who block progress, shun new ideas, are too entrenched in their ways, and prevent new people from integrating. Keep the new people, toss the problematic long term folks...not the other way around.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Russ Reid Response

    Apr 26, 2013Leadership

    Thank you for taking the time to give us your feedback. It’s important for us to hear both the positive and negative critiques as it helps us continue building a strong and healthy agency. We’re ... More

  7.  

    Great at what they do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service  in  Pasadena, CA
    Former Employee - Client Service in Pasadena, CA

    I worked at Russ Reid full-time for more than a year

    Pros

    Feel good about the work you are doing. Have a better work/life balance. Healthy working environment.

    This agency generally has less drama than others I've worked for. They are also very process oriented which can sometimes be frustrating. However, they have the ability to turn out a large volume of work error free.

    Cons

    Salary is below average. As a mature DR agency in the nonprofit world they are slow to change.

    While process is a strength, it's also a weakness. If a new idea doesn't fit within the guide rails of the current model it's a painful process to execution.

    Advice to ManagementAdvice

    The old business models are not going to work 10 years from now for networked client groups.

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    Great people and mission, but B level work given to unsophisticated (but goodhearted) clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Director  in  Pasadena, CA
    Current Employee - Account Director in Pasadena, CA

    I have been working at Russ Reid full-time for more than 3 years

    Pros

    Coworkers are great, easy to work with
    Great hours, everyone is out the door by 5
    No typical agency drama
    Long term client relationships, 5, 10, 15 years not abnormal
    Great working location

    Cons

    Pay is way below market for agencies, evident in the mid/low tier universities that most recruiting is aimed at
    Many senior execs are B level players, insular, with tenure counting more than talent/performance
    Agency doesn't evolve because clients (non profit) are unsophisticated compared to Fortune 500 clients who expect and get more from their agencies

    Advice to ManagementAdvice

    You have great, motivated people and could be so much better with the right strategic and technical (i.e., up to date) CRM thinking in place - although its not apparent anyone at a senior level recognizes how far behind the agency is compared to competitors. If there was more of a meritocracy instead of a tenure based system in place you could attract and keep more talent and raise your game - although it seems that senior execs are ok with "good enough" people to work with a client base that doesn't know what its missing compared to more advanced CRM agencies.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    negative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive  in  Pasadena, CA
    Current Employee - Account Executive in Pasadena, CA

    I have been working at Russ Reid

    Pros

    the internal staff is very nice

    Cons

    it's a political environment to work in

    Doesn't Recommend
    No opinion of CEO

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