Russ Reid

  www.russreid.com
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Russ Reid Reviews in Los Angeles, CA

Updated Jul 7, 2014

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2.9 18 reviews

83% Approve of the CEO

Russ Reid CEO Tom Harrison

Tom Harrison

(12 ratings)

53% of employees recommend this company to a friend
6 Employee Reviews Back to all reviews
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    Good for someone wanting into direct mail marketing

    Billing Analyst (Former Employee) Pasadena, CA

    ProsSize of company what they do for non-profit organizations

    ConsNo movement, very hard to move into another position when most people have been with the company for 15 or more years. Making job growth hard.

    Advice to Senior ManagementExpand roles and more flexible with pay

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Glad to be gone

    Account Manager (Former Employee) Pasadena, CA

    ProsThere are a lot of smart and enthusiastic people working here. I worked with some wonderful clients while I was here. I had some fun times at Russ Reid and felt good about the work that I did. Their Commitment to Coworkers standard for employee behavior is refreshing and actually used by many. Company events are great, and so are the summer hours. There are many opportunities for professional development.

    ConsThe pay is abysmal for a job that consumes your life. The line that is given you is that since the clients are non-profits, they can't pay more, but after looking into other agencies that serve nonprofits, I learned how untrue that is.

    Russ Reid is behind the curve when it comes to the digital space and is slow to embrace new technology and new ideas.

    There are layoffs every couple of years. Employee morale tends to be low and you will often find women crying in the stairwell or restroom.

    I hated dealing with the office politics at Russ Reid. It is common knowledge that they are slow to promote their employees.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    2 people found this helpful  

    Experienced professionals...beware.

    Vice President (Former Employee) Pasadena, CA

    ProsHelp nonprofits achieve their missions...pretty cool.

    ConsInsular culture...there is a group of people that run the company who have all been there for 20+ years. Other than myself, I can think of at least 10 highly capable, experienced professionals who struggled to be accepted by the long-term folks during my short tenure - all of whom are no longer there. If people have an issue with you, they won't tell you to your face...they will complain to others. You won't hear a peep until it's too late. The company is close to a turn-stile for experienced people. Good place for new kids right out of school to learn the ropes though...but you will be worked to the bone.

    Advice to Senior ManagementGet rid of the long term employees who block progress, shun new ideas, are too entrenched in their ways, and prevent new people from integrating. Keep the new people, toss the problematic long term folks...not the other way around.

    No, I would not recommend this company to a friend

    Russ Reid Leadership responded to this review

    Apr 26, 2013

    Thank you for taking the time to give us your feedback. It’s important for us to hear both the positive and negative critiques as it helps us continue building a strong and healthy agency. We’re ... More
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great at what they do.

    Client Service (Former Employee) Pasadena, CA

    ProsFeel good about the work you are doing. Have a better work/life balance. Healthy working environment.

    This agency generally has less drama than others I've worked for. They are also very process oriented which can sometimes be frustrating. However, they have the ability to turn out a large volume of work error free.

    ConsSalary is below average. As a mature DR agency in the nonprofit world they are slow to change.

    While process is a strength, it's also a weakness. If a new idea doesn't fit within the guide rails of the current model it's a painful process to execution.

    Advice to Senior ManagementThe old business models are not going to work 10 years from now for networked client groups.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Great people and mission, but B level work given to unsophisticated (but goodhearted) clients

    Account Director (Current Employee) Pasadena, CA

    ProsCoworkers are great, easy to work with
    Great hours, everyone is out the door by 5
    No typical agency drama
    Long term client relationships, 5, 10, 15 years not abnormal
    Great working location

    ConsPay is way below market for agencies, evident in the mid/low tier universities that most recruiting is aimed at
    Many senior execs are B level players, insular, with tenure counting more than talent/performance
    Agency doesn't evolve because clients (non profit) are unsophisticated compared to Fortune 500 clients who expect and get more from their agencies

    Advice to Senior ManagementYou have great, motivated people and could be so much better with the right strategic and technical (i.e., up to date) CRM thinking in place - although its not apparent anyone at a senior level recognizes how far behind the agency is compared to competitors. If there was more of a meritocracy instead of a tenure based system in place you could attract and keep more talent and raise your game - although it seems that senior execs are ok with "good enough" people to work with a client base that doesn't know what its missing compared to more advanced CRM agencies.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
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    1 person found this helpful  

    negative

    Account Executive (Current Employee) Pasadena, CA

    Prosthe internal staff is very nice

    Consit's a political environment to work in

    No, I would not recommend this company to a friend

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