Russ Reid Reviews

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Russ Reid President and CEO Alan Hall
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8 Employee Reviews

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  1. Standard job, nothing too exciting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Pasadena, CA
    Former Intern - Intern in Pasadena, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Russ Reid as an intern (More than a year)

    Pros

    Easy tasks, doing good work for the community

    Cons

    Easy tasks are also very boring and repetitive

    Advice to Management

    Cut some of the fat, update IT


  2. God-speak and highly emotional female managers not for me.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Coordinator in Pasadena, CA
    Former Employee - Operations Coordinator in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Russ Reid full-time (More than a year)

    Pros

    Summer Fridays, contributing to work that makes a difference in the world, some really great people. Appreciation for the amount of amazing work that goes into what many of us consider "junk mail".

    Cons

    Too much religious overtone for me. Female managers at the highest level bursting into tears to diffuse situations.

    Advice to Management

    Make sure employees understand the diff between being religious and stuffing the religion down the throats of those who may be offended by it.


  3. Great place to learn and grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Pasadena, CA
    Current Employee - Senior Account Executive in Pasadena, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Russ Reid full-time (More than a year)

    Pros

    Great place to learn, grow and gain experience.

    Cons

    Long hours and low pay.


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  5. Good for someone wanting into direct mail marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Analyst in Pasadena, CA
    Former Employee - Billing Analyst in Pasadena, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Russ Reid full-time (More than 3 years)

    Pros

    Size of company what they do for non-profit organizations

    Cons

    No movement, very hard to move into another position when most people have been with the company for 15 or more years. Making job growth hard.

    Advice to Management

    Expand roles and more flexible with pay


  6. Helpful (1)

    Glad to be gone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Pasadena, CA
    Former Employee - Account Manager in Pasadena, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Russ Reid full-time

    Pros

    There are a lot of smart and enthusiastic people working here. I worked with some wonderful clients while I was here. I had some fun times at Russ Reid and felt good about the work that I did. Their Commitment to Coworkers standard for employee behavior is refreshing and actually used by many. Company events are great, and so are the summer hours. There are many opportunities for professional development.

    Cons

    The pay is abysmal for a job that consumes your life. The line that is given you is that since the clients are non-profits, they can't pay more, but after looking into other agencies that serve nonprofits, I learned how untrue that is. Russ Reid is behind the curve when it comes to the digital space and is slow to embrace new technology and new ideas. There are layoffs every couple of years. Employee morale tends to be low and you will often find women crying in the stairwell or restroom. I hated dealing with the office politics at Russ Reid. It is common knowledge that they are slow to promote their employees.


  7. Great at what they do.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service in Pasadena, CA
    Former Employee - Client Service in Pasadena, CA
    Recommends
    Neutral Outlook

    I worked at Russ Reid full-time (More than a year)

    Pros

    Feel good about the work you are doing. Have a better work/life balance. Healthy working environment. This agency generally has less drama than others I've worked for. They are also very process oriented which can sometimes be frustrating. However, they have the ability to turn out a large volume of work error free.

    Cons

    Salary is below average. As a mature DR agency in the nonprofit world they are slow to change. While process is a strength, it's also a weakness. If a new idea doesn't fit within the guide rails of the current model it's a painful process to execution.

    Advice to Management

    The old business models are not going to work 10 years from now for networked client groups.


  8. Helpful (1)

    Great people and mission, but B level work given to unsophisticated (but goodhearted) clients

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director in Pasadena, CA
    Current Employee - Account Director in Pasadena, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Russ Reid full-time (More than 3 years)

    Pros

    Coworkers are great, easy to work with Great hours, everyone is out the door by 5 No typical agency drama Long term client relationships, 5, 10, 15 years not abnormal Great working location

    Cons

    Pay is way below market for agencies, evident in the mid/low tier universities that most recruiting is aimed at Many senior execs are B level players, insular, with tenure counting more than talent/performance Agency doesn't evolve because clients (non profit) are unsophisticated compared to Fortune 500 clients who expect and get more from their agencies

    Advice to Management

    You have great, motivated people and could be so much better with the right strategic and technical (i.e., up to date) CRM thinking in place - although its not apparent anyone at a senior level recognizes how far behind the agency is compared to competitors. If there was more of a meritocracy instead of a tenure based system in place you could attract and keep more talent and raise your game - although it seems that senior execs are ok with "good enough" people to work with a client base that doesn't know what its missing compared to more advanced CRM agencies.


  9. Helpful (1)

    negative

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Pasadena, CA
    Current Employee - Account Executive in Pasadena, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    the internal staff is very nice

    Cons

    it's a political environment to work in



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