Ryan, LLC Reviews

Updated May 30, 2015
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Ryan, LLC Chairman and CEO G. Brint Ryan
G. Brint Ryan
14 Ratings

Pros
  • Ryan's efforts in work-life balance is outstanding (in 38 reviews)

  • I got to work from home all the time (in 16 reviews)

Cons
  • Ryan raves about work/life balance but doesn't let everyone take advantage of the myRyan work from home platform (in 8 reviews)

  • Due to out of office work environment, newer employees may have a difficult time learning, adjusting, etc (in 7 reviews)

More Pros and Cons

23 Employee Reviews

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  1. Helpful (10)

    Focused Learning Areas, Limited Career Path

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Los Angeles, CA
    Former Employee - Consultant in Los Angeles, CA

    I worked at Ryan, LLC (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You can learn about niche areas of the tax world. They are willing to hire inexperienced people so it can be a good first job.

    Cons

    Like another reviewer, i've become very disillusioned about working at Ryan. Work life balance? Please. Most of the people I know at this company are not happy and don't feel like they have a work life balance. It's long hours of mind numbingly dull work. No time is sacred to Ryan employees. Be prepared to be accessible at all times, even on PTO. I believe the reason that Ryan wins so many awards is that people are scared to say what they really think to management. There is a real culture of paranoia at Ryan. At our recent annual meeting Brint Ryan read negative comments from Glassdoor to the entire company. These (very legitimate) complaints were all met with "I respect your opinion but... " *INSERT REASON WHY COMPLAINT IS WRONG*. There was not one genuine moment of humility. Ryan pretends they want open and honest feedback, but unless you agree with their "vision" it won't be welcomed. I was lucky enough to have a manager that allowed some work from home. Most people aren't, yet Ryan touts this as their culture. They use it as a tool to get people into Ryan and it's disingenuous and deceptive. If you are going to play the culture game and throw around buzzwords, you better be able to back it up. If a manager doesn't follow myRyan they should be F I R E D as this is counter to your culture - which you claim is so important to you, right? But, the thing is, Ryan does not have a real cohesive culture that is anything more than a marketing ploy. Seems like someone in HR read a case study of Zappos and decided they needed to have a "culture" so they could attract talent. They also have unlimited PTO for salaried employees. This should tell you loud and clear what little opportunity you will have to take PTO. There is only one path and thats consultant to management. You won't learn anything outside of your practice area and won't be very marketable when you go and look for a new job, even if its in tax. You can go into other tax careers, but your options will be limited by the narrow focused nature of the tax consultant position at Ryan. If you currently work at Ryan and want to get out you need to take it upon yourself to try to get involved in other tasks beyond the glorified data entry you are probably doing. The money is not good for the hours required. Salaries are below market and the bonuses are a joke. There are people that have made a lot of money at Ryan, but kind of like those diet commercials - those results are not typical. Consultants have to share 3% of the fee (so expect bonuses that are fractions of a percent), while managers, principals and marketing take big percentages. Ryan does not care about consultants. Consultants are worker bees who do the busy work to get projects out the door to get principals paid. As a consultant you are replaceable and Ryan will gladly show you the door if you're ready to go. They will make no concessions for even the best of the best consultants. The truth is, they don't need to. Some college kid can learn your job in 6-8 months and for less money. The job is mindless and not difficult, but a lot of people don't survive because of the labor intensive nature of it. The bonus nature of the compensation package also breeds a lot of greed, backstabbing and unethical behavior. Ryan thinks that these problems (specifically unethical behavior) exist because we aren't following the old way of doing things (very regimented, process heavy, follow a checklist). Thats not the problem. The problem is the kill or be killed environment YOU created with the low base salary compensation model. And to top it all off, my last paycheck was sent via a wire transfer and not the regular ACH payroll deposit. This caused me to be hit with a $15 fee from my bank, as is typical with wire transfers. I nicely asked Ryan to reimburse me the $15 fee over a month ago and they have ignored me and not paid me back (even when I finally got a hold of someone to tell me that they would). Enjoy that $15 Ryan, hope it was worth it.

    Advice to Management

    Stop writing fake reviews on Glassdoor.


  2. Admin Asst.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Ryan, LLC full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great company in many ways.

    Cons

    If you hit the Red line or salary cap for your position, you will never get a raise again. No cost of living, no bonuses, nothing! You can beg and beg for years and I did beg and beg for years. They will not create a position for the Administrative staff to move you out of the red line salary cap. Most Admins do things for the office and not just the team and should be Office Administrators. Stayed at the same salary for years and just couldn't do it anymore. You hear about the "revenue makers' making goo gobs of money. Even though the team admins are supposed to be a part of the revenue benchmark they are not compensated with bonuses even though they work on client projects. You go to firm meetings and hear about how rich everyone else is and they wont change the redline policy for the admin staff. I couldn't stand it anymore. The health insurance is expensive.

    Advice to Management

    Eliminate your redline policy!


  3. Helpful (1)

    Great Place to Work ,Not!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ryan, LLC full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Company has structured policies and processes, promotes CEs.

    Cons

    Be wary. Not the best place to work . Professional growth is in a "controlled environment". Award winning company's are not all that!


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  5. Work to life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director

    I worked at Ryan, LLC full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    MyRyan - you can work anywhere

    Cons

    In order to reach income goals you will need to work almost all the time. There really is no work to life balance at this company. The higher you go up the chain of management, the more work you need to put in as your base is incredibly low. Your commissions can be quite lucrative if you get on the right teams and are able to support yourself on the very low base salary while awaiting for payouts that can sometimes take 3 or more years to come.


  6. Helpful (4)

    Not all divisions of Ryan are a "great place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Or Above
    Former Employee - Manager Or Above

    I worked at Ryan, LLC full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you are in the right division at Ryan, there are opportunities. Ryan provides good service offerings.

    Cons

    MyRyan is great -in theory, but poorly implemented in the division where I worked. Senior management refused to hire the appropriate resources, therefore you had to work until 1-2 am just to keep up. When you did take time off, you were still required to attend client calls, emails, et. Mature women are not embraced in my division.

    Advice to Management

    Please walk your talk. Mr. Ryan, if you are truly serious about making your firm a great place to work, then you need to be open to feedback that points out which piece of your business are broken. When people do try to speak up, retaliation occurs.


  7. Helpful (1)

    Overworked, under paid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager Or Above
    Former Employee - Manager Or Above

    I worked at Ryan, LLC full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The concept of MyRyan (work where ever, when ever) is great but poor implementation.

    Cons

    It is not a healthy work environment. Certain departments are very understaffed therefore you have to work very long hours (2 am) to complete your work. Certain departments are still very chauvinistic, creating a hostile work environment towards women. I had very high expectations based on the story Ryan was selling. However, it was a very disappointing experience. HR and upper management are not interested in feedback or receiving concerns regarding the environment.

    Advice to Management

    Walk your talk. If you really want to make it a great place to work, be open to all feedback--even feedback that says you aren't doing so well.


  8. There is no work life balance--only work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Ryan, LLC full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The people are very smart, and very good at what they do. Brint Ryan is a visionary and very dynamic.

    Cons

    Their "work/life balance" program, myRyan, does not work. Your work is never done, and many of the leaders don't respect boundaries--no time is sacred--not the middle of the night, not holidays, not weekends....they will call and email you and expect a response.

    Advice to Management

    Learn to tell what is truly an emergency and what isn't. People need time off to disengage from work.


  9. Helpful (1)

    Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Los Angeles, CA
    Former Employee - Consultant in Los Angeles, CA

    I worked at Ryan, LLC full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The use of myRyan is absolutely exceptional. This allows employees to work from any location, without the need to be in the office. Because Ryan is structured as a team environment, the use of myRyan is heavily dependent upon whether your manager wishes to use it for your team. Many teams do not use it often. Depending on which division you are in (sales and use, unclaimed property, etc), there will be opportunities for travel. There is no micro-managing - however, this is dependent upon your team. In my team, there was micro-managing. The firm offers a variety of free courses to further your knowledge via RyanNet.

    Cons

    Because of the use of myRyan, the business is driven by work performed and not hours worked. There have been numerous occasions where my manager would send me e-mails at 2am. Consequently, there is no work-life balance. Your experience at Ryan will be extremely dependent upon whose team you are in. Your success is dependent upon who is you team leader/manager. The benefits at the firm are not that great either: pay, bonus, health insurance. Because Ryan is a specialty tax firm, make sure this is the career you want to be in. The skills you acquire here will not transfer easily to another firm. I believe that unless you are in the Dallas HQ office, you will not enjoy your time here.

    Advice to Management

    When you promote someone to a managerial position, make sure you give them all of the necessary training BEFORE they assume that position. Additionally, re-structure your training program for new hires. the on-boarding process was nonexistent. Lastly, understand your employee morale outside of the Dallas HQ. Don't put so much emphasis on random surveys that you make your employees fill out almost every month.


  10. Manager at Ryan

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX

    I have been working at Ryan, LLC full-time (More than 5 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Amazing pay structure. Rewards success. Ability to make a lot of money.

    Cons

    Internal hurdles, approvals, etc. take time to get processed. Partner group is over-saturated with "managers" of projects.

    Advice to Management

    Focus on results. Some of the partners are not client facing and focus on immaterial details. Reliance on mangers to develop issues, market, manage client relationship, etc. without keeping an eye on the bigger picture. Room for removal of partners who don't add value but just manage projects or who just ride other partners/managers issues to make their numbers.


  11. Potential for greatness but stuck at mediocre.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Ryan, LLC full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    lots of work, very philanthropic company, myRyan platform provides opportunities to work outside of the office for some.

    Cons

    Pay is not great, medical benefits are expensive, 401 K benefits are not good, myRyan is not available for all especially in corporate services departments like Finance. Pay is very low considering all of the hoops you are required to jump through and how much work there is to do constantly. Systems are slow and outdated plus every step is repeated which takes up a huge amount of time. Ryan raves about work/life balance but doesn't let everyone take advantage of the myRyan work from home platform. I have noticed management is a bit controlling which I believe is why some can't utilize myRyan. The company I worked for before Ryan offered 100% matching on 401 K and the medical benefits paid more and covered more. For instance if you sign up for a High Deductible plan, my former employer would deposit $500 for single person, or $1000 for a family into an HSA account to help with the costs and you were responsible for $2700 deductible and after that it was 80/20 until you reached $5500 then everything was paid 100%. Would be nice to see Ryan take better care of their employees.

    Advice to Management

    We are professional, please treat us as such. Most of us would love our jobs if we were given the same opportunities as other Ryan associates. Moral would improve if the above stipulations were met. We all want to be treated fairly and appreciated as well as treated like adults.



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