SCC

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SCC Reviews

Updated Jun 22, 2014

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1.9 45 reviews

33% Approve of the CEO

SCC Chief Executive James Rigby

James Rigby

(12 ratings)

14% of employees recommend this company to a friend
21 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Good experience

    IT Analyst (Current Employee) Iaşi (Romania)

    ProstHis was my first job . Ok for first job and for your debut in IT

    ConsEnvironment with stress
    work schedule is not very flexible

    Advice to Senior ManagementYou must promote the company values ​​among the staff

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work, often misunderstood

    Sales (Current Employee) Birmingham, England (UK)

    ProsGood people get recognised and do well
    Flexible company
    Care about customers
    If you fit in its a good atmosphere
    Being a large family business is quite unique

    ConsSink or swim, limited training
    Silos in the business are a pain to navigate
    Fear culture in half of the business

    Advice to Senior ManagementTackle the silos, it upsets staff and looses customers

    Train people! Sink or swim is a stupid business strategy

    Reward people, sales do OK but reward other areas of the business because they work real hard

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    Service Architect (Current Employee) Birmingham, England (UK)

    ProsGreat company, good work ethic, great leadership. I love the SCC brand and enjoy everyday of work.

    ConsLots of away working due to lack of skills in certain UK areas

    Advice to Senior ManagementDon't send too much work abroad (Romania)

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    innovative, capable and successful

    Sales Executive (Current Employee) Birmingham, England (UK)

    ProsSCC is an agile and focused organiation that promotes innovation and is totally sales focused

    Conscould do with reviewing some terms and conditions against hte marketplace

    Advice to Senior Managementempower staff to get on with it

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
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    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    PERFECT CV FOR SCC/SCH (Currently the only way to getting a job with SCC/SCH please update your CVs)

    Distribution Field Engineer (Current Employee) Birmingham, England (UK)

    ProsProfile SCC looking for:

    Essentials:

    1- Must have Criminal Record.
    2- Must have no life.
    3- Must lie to customers.
    4- Must order parts when not needed.
    5- Very important must have experience in sweeping streets (Bin man), delivering milk (milkman) and store man/delivery man anything with no IT skills.
    6- Must have no formal qualifications.
    7- Must have no IT experience.
    9- Must be Bankrupt at least once (You would have advantage if more than once)
    10- Must be a Monkey.
    11- Must be a Slave.
    12- Willing to steal money from family preferably your father and customers.
    14- Have been to prison for at least 2 years for fraud (You would have advantage if more than 3 years)
    15- Must order platform when not needed to mitigate calls.
    16- Calls out of SLA (Very important) must be manually closed to appear as if the call closed within SLA.
    17- Must close call as first time visit/fix even if it is your 1 million visits?
    18- Must be happy to stand on chairs tables anything that will break your nick.
    19- Must spy on your colleagues.
    20- Must be happy to be abused psychologically 24/7 365 days a year.

    ConsAmazing Benefits:

    1- Enjoy No training.
    2- Enjoy No Pay rises.
    3- Enjoy being Lucky to have a job with SCC.
    4- Enjoy being a Courier.
    5- Enjoy being a Pest controller.
    6- Enjoy working for free.
    7- Enjoy special Overtime at flat rate.
    8- Enjoy the Impartial HR (LOL)
    9- Enjoy No Fairness.
    10- Enjoy being treated like dirt.
    11- Enjoy no support from management
    12- Enjoy being tracked even when you are having number 2 or 1 or just for releasing some gas.
    13- Enjoy your van/car being bugged.
    14- Enjoy SCC.
    15- SCC is your life/ wife/husband/sister.
    16- Enjoy the mangers/ Rigby family getting rich on your expense and misery.
    17- Enjoy No sick pay.
    18- Enjoy No compassionate leave if a member of your family passes away.
    19- You can only have compassionate leave only if you die.
    20- Enjoy Bullying and harassment (at no extra cost to you other than your health) this benefits from day one you will not miss out.

    Advice to Senior ManagementI know currently there is few engineers left employed by old SCC management who do not comply with the above, rest assured the current SCC management working very hard 24/7 to get you sacked you are too qualified and too honest.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

    1 person found this helpful  

    A cold, privately owned company with a self-pronounced 'sink or swim' culture that spends as little as possible

    Solution Architect (Current Employee) Birmingham, England (UK)

    ProsFor those that don't sink, it is a place where you can develop a good CV and strong skills. Training and technical skills are highly valued.

    ConsPoor quality working environment. Shabby décor and dirty toilets. Poor facilities in general and an approach of like it or leave. New recruits are taken with 1 week notice period and benefits are not available within the first six months on the basis that many leave during that time. Car, expenses, hotel and other policies are stacked heavily in the companies favour, providing a poor experience to the employee. Pay rises are rare with many people leaving and returning in order to increase salary. Employees feel undervalued. There is a fear driven culture and overwhelming office-politics.

    Advice to Senior ManagementAddress the fear culture, take steps to make employees feel valued.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    For beginers

    Infrastructure Engineer (Current Employee) Iaşi (Romania)

    ProsCertifications, on time salary, life insurance

    ConsBreathing is near to impossible because we are to many and the ac is asthmatic, chairs are not wired otherwise they could be electrical, very uncomfortable, claustrophobic offices, bad smels etc is a very long list

    Advice to Senior ManagementTry to go to school. In Iasi we have some universities teaching you to be a manager. Without guidance you are only some babies playing adults roole. Try to get organised.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Just don't

    Anonymous Employee (Current Employee)

    ProsThere are no pro's. No prospects, no pay rises, no training, terrible no nothing managers, the list is endless.

    ConsAs per above. Do not work for this amateurish company. You will not be happy. No prospects. No pay rises. No appreciation. Very poor salary, £18000 is considered high.

    Advice to Senior ManagementHave an idea of what you are managing before trying. The worst managers I have ever worked for and I've had a few!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Ticking time bomb

    Engineer (Current Employee) Nottingham, England (UK)

    ProsCannot think of anything good or positive.

    ConsWhen i joined SCC i thought i joined the biggest IT company in europe. I thought everything looked professional and during the whole interview process it all seemed legit, professional and super friendly managers. Everything was fantastic throughout my probation period, as soon as my probation period had been completed (6 months) it all changed for the worst.

    It seems as an employee who just got a new job your aim is to hold on to this job through your probation period, but it seems SCC are the ones holding on to you! This may sound like a good thing but it is not. SCC purposely hold on to you, give you false hopes, false promises and lie because it becomes clear you are not doing just 1 role. you are doing many roles on the cheap:

    Computer engineer (5%)
    AV TV fitter (50%)
    Locksmith (5%)
    Rat exterminator (5%)
    Carpenter (5%)
    Handyman (5%)
    Collection and drop off courier (20%)
    Cleaner (5%)

    Your wage stays the same, when speaking to a few old 55 to 60 year old engineers they have been on 18k to 20k since they started. I have been with SCC for 2 years and i have seen so many other engineers come and go. SCC fail to keep hold of engineers after the probation period. Many engineers have taken SCC to court and won. Team leaders have taken them to court and won. Current employees including team leaders are going through court proceedings against SCC. This is crazy and shows exactly how SCC treat you if a manager is taking them to court!!!!!!!!!!!!!!!!!!!

    Without a question of a doubt, the worst experience of my life.

    Advice to Senior ManagementPass your role on to a professional, educated, competent managers and watch the company blossom into what it should be a good company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    SCC is a company you want to avoid working for it is the worst company I have ever worked for in my entire career

    Distribution Field Engineer (Current Employee) Ashford, Kent, South East England, England (UK)

    ProsIf I Could give minus million stars I would. No pros what so ever. This management is ruthless and don't care about welfare of engineers. If you don't like it they are always pointing at the door.

    ConsSCC uses modern day slavery, they employee people who don't have any experience pay them very low wages and take advantage of their inexperience and never give them any pay rise they just get rid of them and get new one and keep doing the same again and again. SCC management get their store men to do engineers jobs, giving them false promises that they will make them engineers whilst they are on minimum wage to do technical jobs which they are not trained for or qualified to do SCC willing to send anyone to any job, on many occasions I was sent to customers site without training, instruction or support, they cheat customers by manually adjusting SLAs and pressure engineers into lying to customers and order parts which they are not needed, no pay rises no bonuses no training, only bullying and intimidation, management are only interested in their own gains at the expense of engineers welfare and careers, when I started with SCC my skills were excellent and I thought I will be adding more skills, but I discovered my skills went downhill I had to buy my own materials to keep up to date with technology and educate myself. The endless false promises. low pay flat rate overtime if any, company makes over 100% profit, poor internal training no support no rewards no praises stick stick stick only. Worst HR department they are only interested in covering up management even with factual evidence provided. Management give no sympathy, even in family death they would not give an engineer time off to attend his mother in law funeral reason she is not immediate family. They want me to work for free before my contracted hours and after I would if I was trained and rewarded, Safety locator (PDA Tracker) is used to punish us, it is not used for safety as HR mentioned, not to mention this illegal counselling forms which they keep giving us if we sneeze, driving long distances without breaks if you stop for a break then the safety locator kicks in and another counselling form is issued to me. I have been looking for a new job for a while, when I mention I work for SCC the agencies laugh at me and say SCC is the worst company they have come across they have high turnover of staff, I feel trapped in SCC, at the beginning of my employment I worked very hard thinking I will be getting training and rewards I was sucked into false promises before I knew it 2- 3years has gone past, I am educating myself so I can move to another better company, I was employed as IT engineer I suddenly found myself going round picking up dirty CRT TVs and working in companies where you will find dead rats and rat droppings on AV equipment and doing jobs which has nothing to do with IT many engineers share what I am going through but the problem they are all worried about their jobs they are also trapped. SCC has a simple business model which is to pay staff very little and gets rich and richer. They treat everyone with contempt, if I complained they always say you are the only one complaining when I know for a fact everyone has exactly the same problems.

    Advice to Senior ManagementYou have lost excellent engineers because of your mismanagement, most of you are ex-engineers not even qualified to be managers, be ashamed of yourselves and have respect for engineers. You don't know anything about management and maybe rubbish engineers in the past, have some respect for us we are not idiots you are a disgrace.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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