SCC

  www.scc.com
  www.scc.com

SCC Reviews

Updated November 1, 2014
Updated November 1, 2014
64 Reviews
2.2
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SCC Chief Executive James Rigby
James Rigby
24 Ratings

Review Highlights

Pros
  • pays mortgage can't think of anything else (in 3 reviews)

  • Good people get recognised and do well (in 4 reviews)


Cons
  • No promotion, no career progression, no pay rises, no recognition of your worth as an employee, no prospects, no job security, poor management (in 17 reviews)

  • No pay rise in 5 years despite moving to a more technical and responsible position (in 9 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Dead end job with bullying management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Engineer in Birmingham, England (UK)
    Current Employee - Field Service Engineer in Birmingham, England (UK)

    I have been working at SCC full-time (more than 10 years)

    Pros

    Expenses meagre but at least paid

    Cons

    Job forever changing, no longer IT related though. Our way or highway is the attitude of managers. Last pay review over six years ago. Bullying rampant, make sure you join a union even though the managers claim you are not allowed to! Be prepared to have every move recorded by tracker, expect expenses to be matched to tracker records.

    Advice to ManagementAdvice

    Delegate some authority. You claim that family values come first. Only if your family name is Rigby though.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Doesn't pay well down the road

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Developer in Paris (France)
    Former Employee - Business Developer in Paris (France)

    I worked at SCC full-time (more than an year)

    Pros

    Good temporary job - as long as you hit your quarterly target you'll be good. Not great - good.

    Cons

    Micro management pushed to its maximum

    Advice to ManagementAdvice

    consider paying people for what they're worth instead of doing politics.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    "Profit above people ! " - the mantra of a cynical leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Birmingham, England (UK)
    Former Employee - Anonymous Employee in Birmingham, England (UK)

    I worked at SCC as a contractor (less than an year)

    Pros

    The technical (IT) staff are fun to work with and very good at their jobs.

    Cons

    SCC do not value people..that is self evident with their 50% + annual churn rate (yes, believe it!). The working conditions are positively victorian (old, broken loos, smelly stale air, no light, ); all office furniture is old and broken, it is cramped and the IT equipment is a total joke. They do things on the cheap here; they pay the going rate, but the rest is just a short cut to profit and its the employees who suffer. I have heard numerous complaints about the way people are messed about by HR and management, its a shambles as they cannot retain staff. This company deserves to go to the wall. No flexibility at work here either, so if you have young kids, watch out. There's no WFH and they will squeeze overtime out of you and then you will struggle to get paid for it.

    Advice to ManagementAdvice

    What can I say; you have it so badly wrong. Get an independent assessment of the working conditions for staff and when they give it the title '3rd world sweatshop' then maybe its time to take note.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    A sales driven organisation that doesn't like to pay sales men

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Birmingham, England (UK)
    Former Employee - Sales in Birmingham, England (UK)

    I worked at SCC full-time (more than 3 years)

    Pros

    Great people at branch level who are all driven and self-motivated! They need to be with the ridiculously weak Branch management

    Cons

    Filled with "Yes men" at middle management level, senior level is insular and incestuous. A handful of salesman are given deals and then lauded as heroes, the remainder have commission with-held and have to be VERY grateful when they do get paid! The "teacher's pet" mentality means there are a few mediocre kiss-ass individuals that are awarded and promoted, the rest slog their guts out until they are driven to leave!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    SCC- Do not waste your time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Birmingham, England (UK)
    Former Employee - Sales in Birmingham, England (UK)

    I worked at SCC full-time (more than an year)

    Pros

    Company with a supposed global influence, some good people. Potential benefits from working with different vendors and establishing relationships.

    Cons

    Employees treated with contempt, no benefits, no payrises and no reward for good performance.

    Advice to ManagementAdvice

    Treat your staff with a bit more respect and realise how valuable they are to you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    stable job, poor payment, stressful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Iaşi (Romania)
    Former Employee - Technical Support in Iaşi (Romania)

    I worked at SCC full-time (less than an year)

    Pros

    company offers stable job and contract.

    Cons

    not serious with promises regarding salaries

    Advice to ManagementAdvice

    keep promises. Every single one.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    Managed Service company KPI driven with little oppertunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in London, England (UK)
    Current Employee - Operations Manager in London, England (UK)

    I have been working at SCC full-time (more than an year)

    Pros

    Sales teams appear to get reasonable levels of support and back up. Trainee scheme set up to take on younger trainee Hardware Break Fix engineers.

    Cons

    Senior Management in Managed Services dept focused totally on KPIs with little interest in Customer satisfaction. Company is very American in its approach to its work force higher / fire at will. Little / no opportunity for progression with in Managed Services

    Doesn't Recommend
  9. 2 people found this helpful  

    Sell hard worry about the delivery later

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCC full-time (more than an year)

    Pros

    Some hardworking people remain (not for long)

    Cons

    high % comp plans for sales people who sell at any cost with the delivery teams picking up the pieces later

    Advice to ManagementAdvice

    Invest in people and have a compl plan covering sales and delivery teams and only paid when the customer is happy

    Doesn't Recommend
    Negative Outlook
  10. 1 person found this helpful  

    Could be a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)

    I have been working at SCC full-time (more than an year)

    Pros

    Large organisation. Some good Middle management

    Cons

    Most good Middle managers have been poached by vendors or other resellers so we are left with a disorganised company. Staff are not happy and many are looking at leaving. Poor development and there are not clear routes for promotion. Basic salaries are low and commission is often wrong.

    Advice to ManagementAdvice

    Value the good staff and look at why so many people are leaving.

    Doesn't Recommend
    Negative Outlook
  11. 2 people found this helpful  

    Old business structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at SCC full-time (more than 3 years)

    Pros

    hardware pricing is good to the market

    Cons

    Bad internal policy for HR, messaging, training and lines of communication." Revolving door " employment reputation.

    Advice to ManagementAdvice

    Implement a better HR department. Remove decision process from upper management. Reshuffle key directorships.

    Doesn't Recommend
    Neutral Outlook

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