SCC Reviews

Updated April 20, 2015
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SCC Chief Executive James Rigby
James Rigby
1 Rating

13 Employee Reviews

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  1. Head of Major Incident Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)

    I have been working at SCC full-time (more than 10 years)

    Pros

    Willing to place you on course, if your request

    Cons

    The company is quick unique in the management style and do not develop staff

  2. Helpful (3)

    COULD be a great company, but recently SCC has gone downhill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)

    I have been working at SCC

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some of the staff that work there are great people, free parking,

    Cons

    It used to be a great company when I started 9 years ago. They lost the good management and staff to BT and Hitachi Data in 2011 and 2012 and since they have promoted the only people left. They then made a load of redundancies and then other people got promoted for the wrong reasons or moved to different departments if current line management didn't like them. Very much a 'face fit' culture. James Rigby needs to take a good look at some of managers and really speak to staff to find out opinion before the reputation is completely destroyed and all of the good staff have left. I once loved working here but all I see are miserable people and demotivation. A box of biscuits (albeit luxury ones) was a bit of a kick in the teeth as we have not had so much as a Christmas card previously. Tracy Westall is an absolute asset to the company although many may disagree.

    Advice to Management

    Advice to James Rigby. you have some great staff that wants to do well and want the company to succeed. Pay fair wages, accurate commissions and promote on merit.

    SCC Response

    Apr 6, 2015SCC

    Thank you for your review.

    We are disappointed to hear that you felt your luxury Christmas biscuits were a "kick in the teeth" having not received anything in previous years. We viewed it as
    ... More

  3. Helpful (1)

    Doesn't pay well down the road

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Developer in Paris (France)
    Former Employee - Business Developer in Paris (France)

    I worked at SCC full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good temporary job - as long as you hit your quarterly target you'll be good. Not great - good.

    Cons

    Micro management pushed to its maximum

    Advice to Management

    consider paying people for what they're worth instead of doing politics.

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  5. Helpful (7)

    "Profit above people ! " - the mantra of a cynical leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Birmingham, England (UK)
    Former Contractor - Anonymous Contractor in Birmingham, England (UK)

    I worked at SCC as a contractor (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The technical (IT) staff are fun to work with and very good at their jobs.

    Cons

    SCC do not value people..that is self evident with their 50% + annual churn rate (yes, believe it!). The working conditions are positively victorian (old, broken loos, smelly stale air, no light, ); all office furniture is old and broken, it is cramped and the IT equipment is a total joke. They do things on the cheap here; they pay the going rate, but the rest is just a short cut to profit and its the employees who suffer. I have heard numerous complaints about the way people are messed about by HR and management, its a shambles as they cannot retain staff. This company deserves to go to the wall. No flexibility at work here either, so if you have young kids, watch out. There's no WFH and they will squeeze overtime out of you and then you will struggle to get paid for it.

    Advice to Management

    What can I say; you have it so badly wrong. Get an independent assessment of the working conditions for staff and when they give it the title '3rd world sweatshop' then maybe its time to take note.

  6. Helpful (3)

    A sales driven organisation that doesn't like to pay sales men

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Birmingham, England (UK)
    Former Employee - Sales in Birmingham, England (UK)

    I worked at SCC full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people at branch level who are all driven and self-motivated! They need to be with the ridiculously weak Branch management

    Cons

    Filled with "Yes men" at middle management level, senior level is insular and incestuous. A handful of salesman are given deals and then lauded as heroes, the remainder have commission with-held and have to be VERY grateful when they do get paid! The "teacher's pet" mentality means there are a few mediocre kiss-ass individuals that are awarded and promoted, the rest slog their guts out until they are driven to leave!

  7. Helpful (4)

    SCC- Do not waste your time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Birmingham, England (UK)
    Former Employee - Sales in Birmingham, England (UK)

    I worked at SCC full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Company with a supposed global influence, some good people. Potential benefits from working with different vendors and establishing relationships.

    Cons

    Employees treated with contempt, no benefits, no payrises and no reward for good performance.

    Advice to Management

    Treat your staff with a bit more respect and realise how valuable they are to you.

  8. Helpful (3)

    Managed Service company KPI driven with little oppertunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in London, England (UK)
    Current Employee - Operations Manager in London, England (UK)

    I have been working at SCC full-time (more than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Sales teams appear to get reasonable levels of support and back up. Trainee scheme set up to take on younger trainee Hardware Break Fix engineers.

    Cons

    Senior Management in Managed Services dept focused totally on KPIs with little interest in Customer satisfaction. Company is very American in its approach to its work force higher / fire at will. Little / no opportunity for progression with in Managed Services

  9. Helpful (5)

    stable job, poor payment, stressful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Iaşi (Romania)
    Former Employee - Technical Support in Iaşi (Romania)

    I worked at SCC full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    company offers stable job and contract.

    Cons

    not serious with promises regarding salaries

    Advice to Management

    keep promises. Every single one.

  10. Helpful (4)

    Sell hard worry about the delivery later

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCC full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Some hardworking people remain (not for long)

    Cons

    high % comp plans for sales people who sell at any cost with the delivery teams picking up the pieces later

    Advice to Management

    Invest in people and have a compl plan covering sales and delivery teams and only paid when the customer is happy

  11. Helpful (1)

    Could be a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)

    I have been working at SCC full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Large organisation. Some good Middle management

    Cons

    Most good Middle managers have been poached by vendors or other resellers so we are left with a disorganised company. Staff are not happy and many are looking at leaving. Poor development and there are not clear routes for promotion. Basic salaries are low and commission is often wrong.

    Advice to Management

    Value the good staff and look at why so many people are leaving.

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