SCO Family of Services Reviews

Updated August 20, 2014
Updated August 20, 2014
27 Reviews

2.6
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Gail B. Nayowith
10 Ratings

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Expressive Therapist to traumatized youth in Foster Care

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCO Family of Services

    Pros

    The most rewarding of opportunities to be of service to a child's life I could ever think of.

    Cons

    Demanding, rigorous commute and one of the most difficult places to live in the world- NYC but worth every minute.

    Advice to ManagementAdvice

    Care for opening your mind to new ways of supporting our youth.

  2.  

    You definitely get to learn a lot if you are interested in social services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advocate Counselor  in  New York, NY
    Current Employee - Advocate Counselor in New York, NY

    I have been working at SCO Family of Services full-time for more than 3 years

    Pros

    A good amount of vacation time and awesome co workers. People are friendly and it is a big agency spread throughout Brooklyn and Queens

    Cons

    Not many opportunities for growth. unless you are interested in the foster care population it is hard for you to move around the agency.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    A great fit for my personality, values, and career goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Specialist  in  Brooklyn, NY
    Current Employee - Communications Specialist in Brooklyn, NY

    I have been working at SCO Family of Services full-time

    Pros

    Across the board, anyone who works here will tell you that we do great work in the community and have a measurable positive impact on the lives of tens of thousands of NYers each year. It's easy to feel good about the contributions we make as members of this organization.

    I also really appreciate the autonomy I have in my current position, and the receptiveness of my colleagues and even upper management to hearing my ideas and to trying new things. I really get to be a Jill of all trades, with numerous opportunities to develop my skills in a variety of areas, as well as regular opportunities to continue learning about the ins and outs of the human services field.

    I see this as an exciting time to work at SCO, given the great improvements that have been made from an operations standpoint in recent years, and the positive trajectory the organization is on under the strong leadership of Executive Director Gail Nayowith and others. I truly believe that SCO's leadership is as dedicated to making SCO an even more effective nonprofit and a great place to work, as our font-line employees are dedicated to providing the best care possible to those we serve.

    Cons

    SCO has massive reach, which on the one hand is great, because it allows our programs to help so many across such a wide geography. On the other hand, it presents a challenge when it comes to business infrastructure and to efficient communication among all 5,000 employees. Again, this is an area in which SCO has made great strides in recent years, but it will need to continue to be an area of focus so that this progress can be built upon.

    While nearly everyone I've met has been friendly and helpful, things can feel a bit silo'd off by program or office location. Having such a variety of programs and locations comes with obvious benefits (hello 20 minute commute!), but creating the kind of unified culture I've experienced in previous jobs with just one central office, is a much taller order for an organization with such a geographic spread.

    Advice to ManagementAdvice

    Continue to work toward a more unified organization and cohesive culture, with more streamlined internal infrastructure and more open and efficient communications among all parts of the organization and its employees.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Not supportive and leak of appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Worker  in  New York, NY
    Current Employee - Case Worker in New York, NY

    I have been working at SCO Family of Services full-time for more than a year

    Pros

    Flexible working schedule which may work best for you and your family. Agency does provides training to employees

    Cons

    Management are clueless and passes off your work as theirs especially in emails. Lots of cover ups (main description from other agencies views SCO is good for cover ups), disrespect from management, no support to address concerns, very low pay even with experience and a degree. If you're not apart of their circle you will be treated differently and ignored. Spoken down too, creates more drama than focus on helping the consumers, only steps up when under fire from outside administration and when so put pressure on you for answers, Management only in position because of who they know not what they know. More meetings held with little to no outcome. Compared to other agencies with same job title and duties it's the LOWEST PAYING AGENCY. Seek others before applying. If management dislikes you they will find reasons to get rid of you. Management to busy having "personal relationships" with each other and little focus on consumers and families. SERIOUSLY high staff turnover and all with same concerns Management and lack of Communication. Best of luck

    Advice to ManagementAdvice

    For your company to stay afloat and not place your fundings in jeopardy start cleaning house from top to bottom and not just the bottom. Your problems will remain as long as you keep allowing those program managers and supervisors to continue bringing your agency down and in questioning.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Zero Stars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Foster Care Caseworker  in  Brooklyn, NY
    Current Employee - Foster Care Caseworker in Brooklyn, NY

    I have been working at SCO Family of Services full-time for less than a year

    Pros

    Coworkers are very supportive and understanding.

    Cons

    I made a very big mistake taking this job. The case loads can be very demanding, especially if you have cases in different boroughs. Management does not give a single dam about the stress levels of their caseworkers, and flat out ignore legitimate concerns/complaints. The turnover rate is very high, but I have been told from the older workers that it recently got very unorganized and bad only this year. Do not work here. Work anywhere else. Stay far away from this place.

    Advice to ManagementAdvice

    Hire some interns or part-timers to supervise visits and you would literally make every caseworker happy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    SCO Family of Services Response

    Jul 29, 2014Communications

    SCO Family of Services has prioritized making our organization a great place to work, and we appreciate your taking the time to discuss your concerns. We’re glad to hear that you've found your ... More

  7.  

    Not a great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCO Family of Services full-time for more than 3 years

    Pros

    Flexible in scheduling and working with great people

    Cons

    Poor pay, unrealistic professional goals, horrible management, no room for promitions, no raises and does not maintain offices well.

    Advice to ManagementAdvice

    Focus more on the field workers rather than the higher-ups.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Lots of great staff, but weak on practice

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCO Family of Services

    Pros

    There are wonderful people at SCO and some good work is happening Opportunities to offer families a range of programs. Some parts of the agency offer flexibility for work family balance.

    Cons

    The agency has gotten too big. There are areas of poor leadership and communication.

    Advice to ManagementAdvice

    Listen to your line workers. Management tends to be very top down.

    SCO Family of Services Response

    Jul 29, 2014Communications

    Thank you for sharing your comments. As you have noted, SCO Family of Services is a large organization. We are proud to have the capacity of serving 60,000 vulnerable children, teens, families and ... More

  9.  

    A challenging and unsupportive environment with little room to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager  in  Brooklyn, NY
    Current Employee - Case Manager in Brooklyn, NY

    I have been working at SCO Family of Services full-time for more than a year

    Pros

    The learning curve is incredible, the amount you learn about social work and the foster care system more specifically is amazing. You can definitely grow from the experience you gain working here and you really learn the ins and out of case management.

    Cons

    There is not enough time in the day to complete all of your tasks. The work environment is very noisy and there is a seeming lack of transparency, communication, and respect for staff on behalf of the management. The pay is awful, only take on this job for their experience or if you are truly devoted to helping foster involved youth and families.

    Advice to ManagementAdvice

    Speak to direct casework staff regarding new policies and paperwork directly versus sending out emails when the time comes for an audit. Work on creating and fostering a supportive envirpenmtn with your case work staff where staff feels appreciated for their work, and know the faces of the upper management and feels some seeming connection. Communicatean

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    SCO Family of Services Response

    Jul 29, 2014Communications

    Thank you for your comments. It’s great to hear that you’ve been able to learn and grow so much while working at SCO. Making SCO a great place to work is one of our four Strategic Plan goals ... More

  10.  

    Satisfying and supportive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Individualized Care Coordinator  in  Brooklyn, NY
    Current Employee - Individualized Care Coordinator in Brooklyn, NY

    I have been working at SCO Family of Services full-time for more than 3 years

    Pros

    The leadership is very progressive and allows acknowledges the suggestions and opinions of staff as valuable contributions to the direction of agency policy and procedures. Staff is friendly and supportive, and affords opportunities of vocational growth and development.

    Cons

    Although the job is challenging and can be very stressful. The company can may be able to help ease the stressors of front line workers by creating opportunities for relaxation and therapeutic discussion and elaboration of staff experiences.

    Advice to ManagementAdvice

    The company can may be able to help ease the stressors of front line workers by creating opportunities for relaxation and therapeutic discussion and elaboration of staff experiences.

    Recommends
    Neutral Outlook
    No opinion of CEO

    SCO Family of Services Response

    Jul 29, 2014Communications

    Thank you for sharing your ideas. It’s great to hear that you’ve found the leadership at SCO Family of Services to be receptive to staff opinions and suggestions, and that you’ve been able to take ... More

  11.  

    case worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCO Family of Services

    Pros

    The benefits/schedule are consistent. There is movement within the agency offices.

    Cons

    The management and leadership are unprofessional and do not respect the employees, the people who are making the programs work and make money.

    Advice to ManagementAdvice

    check in with employees and see how they are doing and feel about office atmosphere. trust your employees to do what they say they will do (until you find they aren't being truthful at least)

    Recommends
    Neutral Outlook
    No opinion of CEO

Worked for SCO Family of Services? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.