SHI International Reviews

Updated July 28, 2015
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3.0
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SHI International President and CEO Thai Lee
Thai Lee
24 Ratings

Pros
  • Laid back depending on your manager (in 10 reviews)

  • Great place to start an IT sales career, sort of like IT Boot Camp (in 7 reviews)

Cons
  • Inside sales' commission is a joke compared to outside sales, considering we do all of the day-to-day business to keep customers (in 8 reviews)

  • Upper management has NO connection to sales teams (in 8 reviews)

More Pros and Cons

39 Employee Reviews

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  1. Helpful (1)

    Solution Architect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of pros. I really enjoyed working at SHI, people are absolutely great, I had great and supportive managers and Thai (owner/CEO) is simply the best. SHI's systems are updated, great facilities, gym, cafeteria, nurse, games and so on. Benefits were good but expensive. I can't say enough how great SHI was to work. I definitely miss the culture and people.

    Cons

    Now the not so good... For me, it was mainly the salary. For whatever reason, salaries at SHI are well below the industry average. Yearly raise is good to have when other companies are cutting back, but again well below where they should be. Bonus was not good at all either. It became more difficult each year to justify staying there. I loved the company and people but I also had to make a living. I left for a vendor and immediately increased my salary dramatically.

    Advice to Management

    My advice is simple, pay your loyal employees fairly so they don't have to look elsewhere to make a decent living. Other than that, SHI is an amazing company who I'll always love.


  2. Helpful (1)

    BDM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Somerset, NJ
    Former Employee - Anonymous Employee in Somerset, NJ

    I worked at SHI International (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    SHI is compromised of the best, most humble, talented, fun, and passionate people. Employees are treated somewhat decently, the benefits are average. Thai sits on the floor with the team and frequently works on Saturdays.

    Cons

    SHI does not provide a clear career pathway. Unless you are extremely lucky you will be told "if you want to make money at SHI, your best bet is to leave the company and come back, we only offer lateral moves" For a technology company SHI could really use some updates to their infrastructure.

    Advice to Management

    I understand that you do not want to push back on HR or step on toes, but please for the sake of SHI's future, for the sake of actually holding onto truly talented folks, demand some re-org in HR management.


  3. Successful monotonous for those who can hang

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    This company had great benefits in the office. Free coffee machine, Vendor's would come feed you etc. The IAM job once you get through training depends on your timing and placement. Training can hold a lot of people back, some of the managers don't really have a lot of people management experience outside of shi since they tend to hire inside staff from Within.... which is another good thing to work your way up.

    Cons

    Base Pay was ok. Commission could sometimes be unpredictable and also depended on our account, you can make 500/mo your first year on average or you can walk in over 1k/mo average. Once you are there for some time the commission increases. There is definitely some favoritism here which is rather obvious when you see the chain of brown-nosing individuals getting good results... 9 hours a day but they have a gym and you have an hour lunch. Job is OK for someone who gets complacent, but if you are a go-getter you cannot spread your wings here unless you want to play by their rules, but hey its corporate!

    Advice to Management

    Increase Base Pay and breakup the departmental freindships.


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  5. Helpful (1)

    Inside sales enterprise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Very young company. Lots of social events like sponsored breakfasts, lunches and even happy hours. Most managers are wonderful and flexible when needed. Benefits are okay. Great gym and nurse onsite.

    Cons

    there is no consistency manager to manager. Senior management is clueless and out of the office constantly attending events they're not needed at. Communication between departments is a joke. Promotions are often given as rewards to those who can't hack it in their current role.

    Advice to Management

    You should really spend some time and reward those loyal workers who have stuck with the company - increase vacation days or offer a work from home option a few days a week. SHI isn't a bad place to work by any means, but show us were appreciated once in a while - and not by have another vendor sponsored event.


  6. Inside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    -benefits -company culture -on site fitness center

    Cons

    -room for advancement limited -salary for inside account managers is low

    Advice to Management

    Make an effort to develop employees straight out of college, it will benefit you in the long run


  7. Limited growth in Accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International

    Approves of CEO
    Approves of CEO

    Pros

    Great work environment, Nice Campus

    Cons

    Not much room for growth in Accounting


  8. Helpful (2)

    A good starting place for new grads

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Far Hills, NJ
    Former Employee - Anonymous Employee in Far Hills, NJ

    I worked at SHI International full-time (More than 5 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Good first job out of college. Many great people have worked there. A good springboard for moving into other areas of the IT sales and marketing world, depending on which position you have.

    Cons

    Unless you were 1 of the 10 sales reps that started with the company, don't expect to make a million. On large deals, the company almost expects you to get permission to go under cost to win the bid/deal. You won't see the commission, but the company gets the revenue and will see backend money, you won't see a dime.

    Advice to Management

    Get rid of the "flat level" mentality. Sure it's great to be able to knock on the CEO's door, but you need more levels of management, especially people who "know" how to manage others. Trust your employees more, give more flex time, as well as the ability to work from home more. No need to be a micro-managing company.


  9. Helpful (1)

    field

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    independence, good support, powerful in the market minority owned business

    Cons

    grew fast, directors hired from within but not all of them have the management skills to be in that position

    Advice to Management

    better management training


  10. Cisco Services Sales Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Incredible company atmosphere with great company events. Vast array of resources to enable you on your sales opportunities. They have a well optimized IT platform that the company runs on. This job is a great resume builder and a great way to get your feet wet in the account management career path.

    Cons

    The company has very very low salaries and compensation plans are in the companies favor not yours. The labor vs payout is far off. You could work 60 hour weeks and slightly alter your return. If your a top seller then you have a chance for promotion but if not you don't have a chance.

    Advice to Management

    Keep at it and less micromanagement.


  11. volume hardware and software reseller excelling in customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Remote, OR
    Current Employee - Sales in Remote, OR

    I have been working at SHI International full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great culture and teamwork. benefits OK. minority/woman run business can get SHI in the door, especially in govt accounts

    Cons

    re: Sales -- Corp Sales team cannibalizes business from Enterprise AE's. Tough for new people, especially in Sales, as established AE's keep accounts they've developed over many years.

    Advice to Management

    make it easier for new people -- especially new people working remotely -- to assimilate -- perhaps by having a mentor program.



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