SHI International Reviews

Updated July 14, 2015
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5.0
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SHI International President and CEO Thai Lee
Thai Lee
25 Ratings

Pros
  • Laid back depending on your manager (in 10 reviews)

  • Great place to start an IT sales career, sort of like IT Boot Camp (in 7 reviews)

Cons
  • Inside sales' commission is a joke compared to outside sales, considering we do all of the day-to-day business to keep customers (in 8 reviews)

  • Upper management has NO connection to sales teams (in 8 reviews)

More Pros and Cons

27 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (8)

    Great company and coworkers - a place to stay and grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The environment is nothing like your typical IT sales company. I've met some of my closest friends at work and really enjoyed my coworkers and managers along my path to a very successful and challenging career. SHI also provides great benefits and job security. The free on-site health clinic, gym, cafe and numerous employee/partner social events make the work environment very satisfying. Plus SHI is one of the few companies out there that continues to put up record sales numbers every year. Great place to work, definitely somewhere that fits into my long-term career goals.

    Cons

    Upper management tends to have poor management skills and not have enough of a connection with what's going on with everyday employees. The company and employees would really benefit from management-level training. Managers should also have more accountability for their actions.

    Advice to Management

    Consider a work from home policy for tenured employees. The work world is becoming increasingly mobile, so employees who are trusted and have proven themselves over time should be allowed to work from home on occasion. Also consider extra vacation time/reward for 10+, 15+ and 20+ employees as a "thank you" for the commitment, dedication and hard work over the years. Milestones like these are not common in the IT industry, and should be rewarded.


  2. Inside Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Account Manager in Somerset, NJ
    Former Employee - Inside Account Manager in Somerset, NJ

    I worked at SHI International full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent growing company. Great Benefits. I love how majority of the company is young. There is unlimited coffee there! Also vendors come in and frequently buy lunches and other types of snacks for you and it is quality food

    Cons

    There really is no cons to the company. Everyone is very friendly and supportive there. There is a two strike and you are out policy.

    Advice to Management

    Keep doing what you are doing. Keep up the good work and I'm sure SHI will thrive even more.


  3. Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    On your first day at SHI you will encounter supportive, like-minded and fun co-workers, some of which will become trusted friends over time. You will increase your earning potential as you build a career in a growing industry and develop an understanding of both the business and technical aspects of IT. You will pick up skills and expertise you never new existed but are vital to virtually every business, school and government agency in the world. Over time you will encounter abundant entrepreneurial opportunities available to those willing to pursue.

    Cons

    There are no "cons" specific to SHI that do not exist elsewhere. Like any long-term career, you will encounter sometimes difficult times but you will be empowered to find the solution.

    Advice to Management

    Continue to provide "old-fashioned" world-class customer service as you continue to evolve with the ever-changing IT industry. In other words: stay the course.


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  5. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company for someone starting out in the IT field or business sector, but with plenty of room to grow and flourish.

    Cons

    HR isn't the best, but it never is in any company haha.


  6. Great young, competative sales environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager
    Current Employee - Inside Sales Account Manager

    I have been working at SHI International

    Recommends
    Recommends

    Pros

    Competitive, hardworking and fun atmosphere. Each sales team has complete control over their business and how it is run. The culture is great and they hold a lot of events for the employees.

    Cons

    There can be some issues in communication with the management team, or the different sides of the sales teams.


  7. Helpful (1)

    Great Company! Great learning experience! You can make serious coin if you work hard.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Inside Sales Account Manager in Austin, TX
    Former Employee - Senior Inside Sales Account Manager in Austin, TX

    I worked at SHI International full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Young Fun Culture, Technology Centric, Opportunity to make really good money and sweet rewards(aka SPIFFs),

    Cons

    Inside Role can lead to burn-out if not careful Advancement to outside role in Austin can be slim, better chances if you move outside of Texas

    Advice to Management

    Culture is King, keep the culture!


  8. LOVE IT HERE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company culture, lunch is catered almost every day, everyone is happy, great friends.

    Cons

    cold calling is hard sometimes

    Advice to Management

    higher the base pay


  9. Helpful (4)

    Great Culture!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunities galore, friendly and satisfying work environment. Extremely busy, challenging, time flies by.

    Cons

    Salaries are low compared to the national averages.

    Advice to Management

    Rapid growth requires rapid responses; management needs to be more proactive and more willing to help their teams during busy times. Roll up your sleeves and help your department. Be generous with positive feedback, it goes a long way.


  10. SHI is a great place to build a lifelong career!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Administrative in Somerset, NJ
    Current Employee - Human Resources Administrative in Somerset, NJ

    I have been working at SHI International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A fast growing company brimming with diverse culture, professionalism can be found at every corner but SHI still knows how to bring fun to the office environment.

    Cons

    Being involved with a fast growing company equals out to a LOT of work, working long hours is nothing new to an SHI employees but our passion drives us to excel.

    Advice to Management

    Any manager at SHI earned their position by dedicating themselves to this company. The management team is professional and yet cordial, they walk the perfect line between professionalism and amiability.


  11. Excellent place to work for

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Lead Tech in Miami, FL
    Former Contractor - Lead Tech in Miami, FL

    I worked at SHI International as a contractor (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Benefits and quality of service

    Cons

    Contract did not last long with att



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