SHI International Reviews

Updated October 1, 2014
Updated October 1, 2014
110 Reviews
3.5
110 Reviews
Rating Trends

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SHI International President and CEO Thai Lee
Thai Lee
81 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Great place to work, definitely somewhere that fits into my long-term career goals (in 7 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Upper management is part of a good ole boys club that came from one of SHIs competitors (in 8 reviews)

More Highlights

22 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great company and coworkers - a place to stay and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (more than 8 years)

    Pros

    The environment is nothing like your typical IT sales company. I've met some of my closest friends at work and really enjoyed my coworkers and managers along my path to a very successful and challenging career. SHI also provides great benefits and job security. The free on-site health clinic, gym, cafe and numerous employee/partner social events make the work environment very satisfying. Plus SHI is one of the few companies out there that continues to put up record sales numbers every year. Great place to work, definitely somewhere that fits into my long-term career goals.

    Cons

    Upper management tends to have poor management skills and not have enough of a connection with what's going on with everyday employees. The company and employees would really benefit from management-level training. Managers should also have more accountability for their actions.

    Advice to ManagementAdvice

    Consider a work from home policy for tenured employees. The work world is becoming increasingly mobile, so employees who are trusted and have proven themselves over time should be allowed to work from home on occasion. Also consider extra vacation time/reward for 10+, 15+ and 20+ employees as a "thank you" for the commitment, dedication and hard work over the years. Milestones like these are not common in the IT industry, and should be rewarded.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (more than 5 years)

    Pros

    Opportunities galore, friendly and satisfying work environment. Extremely busy, challenging, time flies by.

    Cons

    Salaries are low compared to the national averages.

    Advice to ManagementAdvice

    Rapid growth requires rapid responses; management needs to be more proactive and more willing to help their teams during busy times. Roll up your sleeves and help your department. Be generous with positive feedback, it goes a long way.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    SHI is a great place to build a lifelong career!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Administrative in Somerset, NJ
    Current Employee - Human Resources Administrative in Somerset, NJ

    I have been working at SHI International full-time (more than an year)

    Pros

    A fast growing company brimming with diverse culture, professionalism can be found at every corner but SHI still knows how to bring fun to the office environment.

    Cons

    Being involved with a fast growing company equals out to a LOT of work, working long hours is nothing new to an SHI employees but our passion drives us to excel.

    Advice to ManagementAdvice

    Any manager at SHI earned their position by dedicating themselves to this company. The management team is professional and yet cordial, they walk the perfect line between professionalism and amiability.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lead Tech in Miami, FL
    Former Employee - Lead Tech in Miami, FL

    I worked at SHI International as a contractor (more than an year)

    Pros

    Benefits and quality of service

    Cons

    Contract did not last long with att

    Recommends
    Approves of CEO
  6.  

    Great Culture and opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time (more than 3 years)

    Pros

    Lots of opportunity to grow your career and earn good money once you've established yourself

    Cons

    Starting and building a book of business is really difficult

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Account Executive for almost 4 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at SHI International full-time (more than 3 years)

    Pros

    Great company who understand what it takes to win in the Reseller world. Would highly recommend SHI

    Cons

    Unless you are living in Austin or New Jersey it is hard to move into any other positions.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fantastic company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time (more than 10 years)

    Pros

    SHI cares about their employees. Also is always creating new and innovative ways to do business.

    Cons

    So many new changes in the past few years that it's become hard to keep track of who does what.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES in Austin, TX
    Current Employee - OUTSIDE SALES in Austin, TX

    I have been working at SHI International full-time (more than 3 years)

    Pros

    Fast growing, many opportunities for advancement and making $, obtainable goals, part of a team, positive work environment, inspirational leaders, constant learning and growth opportunities

    Cons

    Sales can be stressful at times, systems can be slow, sometimes everything feels like it is a priority, have to be comfortable with inspection

    Advice to ManagementAdvice

    Focus on positive recognition of performance.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A rocket ship

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International

    Pros

    Great culture,ton of momentum, and well positioned in the marketplace

    Cons

    Differing cultures between SHI HQ and SHI Austin

    Advice to ManagementAdvice

    Focus in improving communication between HQ and field

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Enabling individuals to grow personally and professionally means the company will do the same. A rising tide...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Somerset, NJ
    Current Employee - Marketing in Somerset, NJ

    I have been working at SHI International full-time (more than 10 years)

    Pros

    Privately-owned by an owner/CEO that works harder than you do, SHI plans for the long-term and not quarter-to-quarter. Ideas are welcome and new positions are constantly created to fulfill those ideas and deliver ever-improving products to our customers. This company is also: young, fun, constantly growing, a $5 billion org that considers itself an underdog.

    Cons

    If you need someone to tell you how to do your job every day you come to work, this place is not for you.

    Advice to ManagementAdvice

    Never forget what I wrote above about the underdog.

    Recommends
    Positive Outlook
    Approves of CEO

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