SHI International Reviews

Updated September 16, 2014
Updated September 16, 2014
99 Reviews
3.2
99 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
73 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Surrounded by lots of great people who have the flexibility to be creative and provide feedback to executive management for improvements (in 5 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Low base salaries for experienced sales reps so the financial peaks and valleys can be extreme (in 6 reviews)

More Highlights

64 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company and vision for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at SHI International full-time for more than a year

    Pros

    -Great cultire and work life balance
    -Comp plan is excellent - once book of business is built six figure income
    -Surrounded by lots of great people who have the flexibility to be creative and provide feedback to executive management for improvements
    -Great place to become well versed in multiple technologies

    Cons

    -Company politics have too much weight on opportunities for growth
    - Flavor of the month training strategy - doesnt allow for follow through of trainings to improve go to market strategy for reps; you're pushed to something new before you can get comfortable with previous product training/campaign
    -Lack of support from middle management

    Advice to ManagementAdvice

    Hire managers from within, and implement guidelines around account management. Feels as though you are competing against your own company at times when call center reps are prospecting the same accounts as field sales reps

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    SHI Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Somerset, NJ
    Current Employee - Administrative Assistant in Somerset, NJ

    I have been working at SHI International full-time for less than a year

    Pros

    Good Company to work for, in terms of working at Headquarters,

    Cons

    as for the warehouse,
    I wouldn't suggest working there.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES  in  Austin, TX
    Current Employee - OUTSIDE SALES in Austin, TX

    I have been working at SHI International full-time for more than 3 years

    Pros

    Fast growing, many opportunities for advancement and making $, obtainable goals, part of a team, positive work environment, inspirational leaders, constant learning and growth opportunities

    Cons

    Sales can be stressful at times, systems can be slow, sometimes everything feels like it is a priority, have to be comfortable with inspection

    Advice to ManagementAdvice

    Focus on positive recognition of performance.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A rocket ship

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International

    Pros

    Great culture,ton of momentum, and well positioned in the marketplace

    Cons

    Differing cultures between SHI HQ and SHI Austin

    Advice to ManagementAdvice

    Focus in improving communication between HQ and field

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Sales is as good as the effort you put into it..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA

    I have been working at SHI International full-time for more than a year

    Pros

    Potential for a large commision check at the end of month.. if you've past your quota

    Cons

    Not a very good company culture.

    Advice to ManagementAdvice

    Metricing your employees does not enhance performance

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great for starting off and just graduated college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager  in  Somerset, NJ
    Current Employee - Inside Sales Account Manager in Somerset, NJ

    I have been working at SHI International full-time for more than a year

    Pros

    A lot good/great company perks
    - Full gym with classes for people that work out daily
    -You get a lot of free lunches and breakfasts
    -They treat their employees fairly well compared to other companies I have been at
    -A lot of options to move around within the company

    Cons

    -A little bit on the low side relative to other companies-
    - Very mundane and not very thought provoking challenges for Inside Account Managers

    Advice to ManagementAdvice

    Please let employees transition to other companies or else they will leave on their own.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Enabling individuals to grow personally and professionally means the company will do the same. A rising tide...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  Somerset, NJ
    Current Employee - Marketing in Somerset, NJ

    I have been working at SHI International full-time for more than 10 years

    Pros

    Privately-owned by an owner/CEO that works harder than you do, SHI plans for the long-term and not quarter-to-quarter. Ideas are welcome and new positions are constantly created to fulfill those ideas and deliver ever-improving products to our customers. This company is also: young, fun, constantly growing, a $5 billion org that considers itself an underdog.

    Cons

    If you need someone to tell you how to do your job every day you come to work, this place is not for you.

    Advice to ManagementAdvice

    Never forget what I wrote above about the underdog.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Account Executive/Sales/Order Taker/Whatever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Austin, TX
    Current Employee - Sales in Austin, TX

    I have been working at SHI International full-time for less than a year

    Pros

    Great for a frat/sorority type people right out of college using the "buddy-buddy" system to get right back in the same situation like going through 3 month training-style initiation,pointless classroom business games?, and tests that make you feel just like college classroom baby sitting session (you even get your name labeled on seats & 1 minute after being late from lunch you LITERALLY have your name put on the board?). Pro: benefits (but also takes away from the 30k base w/co-pay) Austin,Texas location does heavy recruiting in the frat/sororities because they are the perfect demographic who just fits into a robot style cookie cutter person who will risk doing boring/bad practice work at the promise they can still be accepted within the group/corp culture.

    Cons

    Where do I begin? First off. Corporate training is seriously for uneducated business people so if you are anything like an experienced BBA in Marketing/Sales/Finance/Accounting/Comp Science etc etc stay the_ F_away from this situation. You will find yourself explaining sales,marketing, cold calling-biz dev and time management to recent grads who go out drinking on Thursdays still ...by Friday afternoon I was looking for another job. The only experience most of the teachers in corp training had were just working for SHI (seriously almost all!!! - example LinkedIn). How can you better yourself if all your teachers have just been working there out of college? They drink the kool-aid ... ..stay at SHI? drink the kool-aid. Generation xerox. Moreover, all of the Austin location has all of their emails sync'd together ahaha lol (getting pointless emails every 5 minutes that are unrelated)makes no sense. One of the corp trainers threaten if you don't color-code your emails (because SHI isn't responsibly ran) ... you get punished .. .. because your emails need to be color coded?? Another classroom frat type of management....that becomes unproductive over time and poorly ran. I seriously answered almost all of the sales questions when the head sales honcho came in and he immediately noticed I wasn't among the business riff-raff constantly being churned through this technology house. So I went on about my tenure there for about 1 1/2 weeks til I told them "latas" which was the best decision I ever made. I know I wanted a career of advancement at least to a manager role (after 2-3 yrs at shi) as opposed to being demoted to an ORDER TAKER for the rest of my career at SHI (noone moves up). As for sales at SHI, knowing all the corp trainers had to go through Account Executive role (none of them stayed in the role) ... it must of been so bad that they were going to find something else in the company because goals are out-of-reach or 3x daily micro mgmt emails sent out of sales figures and names tied to performance for everyone in the org to point fingers.

    Advice to ManagementAdvice

    -don't treat adults like children in corp training (obvious why they hire young)
    -don't micro manage emails sent to the whole org haha then you have people pointing fingers across divisions (unproductive)
    -don't make promises/commission plans seem great then turn out unreachable basically you find yourself never making money (other than base) and only taking orders and just reselling
    -stay away from the frat mentality (makes your recent grads think this is what having a "real job" is like when I've never seen a corp training class put names of people on the board)
    -be more personal with your employees make divisional email selling figures so the division can make repairs not the "head honcho" of sales (he has more important things to do then read about mofo #412 in the org missed quota by 4k
    -The company seemed desensitized

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative  in  Somerset, NJ
    Current Employee - Account Representative in Somerset, NJ

    I have been working at SHI International full-time for more than 5 years

    Pros

    Great people to work with. Great benefits

    Cons

    Need to be more flexible with work hours

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Love the culture of HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time for more than 8 years

    Pros

    Great company to start at out of college
    Competitive Salary to start
    Great "extras" - gym, clubs, nurse, free food for vendor trainings, dress down
    Informative training program
    Continually growing

    Cons

    If you stay too long in your position, it's hard to move on to something else within the company.
    Managers are quick to discipline overloaded workers
    No consistancy between departments
    Only get every other holiday off

    Advice to ManagementAdvice

    Get a management training program

    Recommends
    Neutral Outlook
    Approves of CEO

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