SITA Reviews

Updated July 27, 2015
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SITA CEO Francesco Violante
Francesco Violante
16 Ratings

Pros
  • Extremely good work-life balance, good employee benefits as compared to similar companies/industries (in 12 reviews)

  • Good working environment with different ethnic groups (in 11 reviews)

Cons
  • Pockets of dysfunctional senior management that doesn't understand the business (in 9 reviews)

  • Big company, so it takes time sometimes to get things going, and make decisions (in 4 reviews)

More Pros and Cons

31 Employee Reviews

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  1. Helpful (1)

    Very confusing corporate structure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional VHF Specialist in Woodstock, GA
    Current Employee - Regional VHF Specialist in Woodstock, GA

    I have been working at SITA full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent benefits in US, though this is likely to change. Convenient location in ATL, the new Braves stadium is being built less than a mile away so this will cause lots of traffic

    Cons

    Corporate direction changes like the wind, always being told by CEO that we must conserve cash by ramping up collections and slowing down payments. Management structure is confused and constantly changing, it is very unclear who direct lines of reporting are. For technical positions there is a very badly explained career path with no rules for advancement and external training is frowned upon. Due to the confusion over structure managers can never supply direct answers and are often winging it when questioned on Corporate direction.

    Advice to Management

    Define and stick to a Company ethos, structure and Mission statement, make it clear, concise and most importantly stick to it.


  2. Helpful (1)

    There is no leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SITA full-time (More than 5 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Diverse employees represented all over the world. The air transport industry is an interesting and exciting one. Opportunity to impact the company and industry

    Cons

    Poor leadership. Middle managers have no idea how to manage and spend more time competing with their staff. The environment can be very toxic.

    Advice to Management

    Invest in management training


  3. Helpful (2)

    Disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Architect in Atlanta, GA
    Current Employee - Solution Architect in Atlanta, GA

    I have been working at SITA (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Stability, nothing else to add. Global environment. Diversity of products and solutions.

    Cons

    Poor leadership management; way too much politics ; inefficient system to reward high performers; salary increase every couple of years and can be as low as 2%. Very cheap company in regards to standard employees, with no serious interest nor investment in employees further education.


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  5. Helpful (1)

    Too much outsourcing and beauracracy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Atlanta, GA
    Current Employee - Anonymous in Atlanta, GA

    I have been working at SITA full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Many learning opportunities. Benefits and pay are good especially vacation and bonuses.

    Cons

    Competency and vision is not retained. Many of the best people move on to opportunities elsewhere as they see the corporate trend to outsource as much as possible.


  6. Helpful (6)

    Rudderless and adrift

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SITA full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    An abundance of online training courses. Good vacation policy. A wonderfully diverse and global staff, making it easy to make friends around the world.

    Cons

    Senior management has little concern for staff, actively and publicly discounting staff concerns. Two day per week telecommuting was discontinued with little regard for increased staff travel costs, environmental concerns, staff stress and convenience. Results? Lower morale, lower productivity, lower management confidence, lower work/ life balance and a higher staff turnover. Senior management has made it clear the decision was final and no feedback from employees would be considered. The brain drain attributed to this asinine decision made with no feedback from HR indicates just how arrogant and uncaring Violante really is. Salaries are stagnant with annual increases of 1-2%.

    Advice to Management

    Open your ears and listen to the people who want to bring this company back to greatness and respectability. Your customers and staff are not happy.


  7. Helpful (3)

    Senior Management is DYSFUNCTIONAL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at SITA full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good diverse company with employees from all cultures/ The benefits (medical, dental, vision) and 401K are very good.

    Cons

    Pay is stagnant, so get a good salary when you start. Very little opportunity for advancement. Most management jobs are filled by external applicants. Pockets of dysfunctional senior management that doesn't understand the business.

    Advice to Management

    Reach out and listen to your employees. They have the actual work experience, and not the theoretical strategies and plans that you are pushing upon them. Use COMMON SENSE!


  8. Helpful (2)

    Plenty of work to do...no management support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Atlanta, GA
    Former Employee - Senior Project Manager in Atlanta, GA

    I worked at SITA full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits...medical, dental and vision choices.. 401k

    Cons

    Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Advice to Management

    Listen to front line people, value their option they have more knowledge of the the real issues than you give them credit for...


  9. Helpful (2)

    Flat, disorganized, and unsupportive of any innovation.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SITA full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Plenty of room for improvement. It would be great if they actually let you fix things instead of miring down in headcount.

    Cons

    Kings of bureaucracy. Starting with the hiring process, no negotiations are expected. They have draconian HR policies - probably a by-product of being a European company. Things like spending money to save money and ROI are foreign to them.


  10. Helpful (1)

    Proj Mgr

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA

    I worked at SITA full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great benefits and pay, decent location within Atlanta, near malls and restaurants, close to highway with multiple access points.

    Cons

    Being an international organization, the culture can be difficult to get adjusted to.

    Advice to Management

    Adapt cultural awareness into the company's diversity plan.


  11. Helpful (2)

    Everyone needs a job, but don't work here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at SITA full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Learn the ATI space for other opportunities outside. Don't plan on career here. just a stepping stone. Be a self starter, expect little support, make it on your own.

    Cons

    Used by managers to fix blame. Red tape galore, low pay for performance, no raises. Constant re-org. Poor leadership.

    Advice to Management

    Change leadership at top. not lower levels and mid levels. Hire people who have some industry experience. Ask employees for their perspectives. Don't assume you know everything and that asking for advise shows a weakness.



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