Glassdoor is your free inside look at SUPERVALU reviews and ratings — including employee satisfaction and approval rating for SUPERVALU CEO Sam K. Duncan. All 24 reviews posted anonymously by SUPERVALU employees.
0% of the CEO
Sam K. Duncan
Former Employee – worked at SUPERVALU full-time for more than 7 years
Pros – Remote working option I don't see any other Pros to be honest.
Cons – No one know where the organization should go in the next few years.
No clear direction across the organization, specifically IT.
No clear career growth path.
Advice to Senior Management – Act fast ... try to formalize what you wanted to do next and try to retain good talent. If delayed, there wont be any.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-22 11:41 PDT
Current Employee – been working at SUPERVALU full-time for more than 3 years
Pros – thought I was going to be allowed to do international sales, I thought it was clear
Cons – They just dont see it my way, no one is honest, they are disfunctional, new CEO not cutting it..I give my opinions but no one listens
Advice to Senior Management – let people do what they want their own way..stop all the changes...
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-02-01 08:21 PST
Former Employee – worked at SUPERVALU full-time for more than 10 years
Pros – Short commute, small discount on groceries
Cons – Frozen wages, No 401K sharing, old technology, lack of clear direction, constant layoffs
Advice to Senior Management – Focus on the core business and stop being distracted by the latest shiny object
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-11-19 05:49 PST
Former Employee – worked at SUPERVALU full-time for more than 10 years
Pros – Until you get laid off, or your job is sent to India, it's a paycheck
Cons – In 2006 management had great IT talent to choose from between the legacy Albertsons and Supervalu organizations. Instead of building a great organization using the best talent, one bad CIO after another stayed only long enough to start a half-baked idea and then leave. It was one failure after another. Now after many cycles of out-sourcing and layoffs the organization is a shadow of it's potential. Very few of the good managers and knowledgable technical people are left. Anyone who ever disagreed with the latest bad decision from the top was shown the door.
Advice to Senior Management – It's to late. The lifeboats are all gone. You'll have to occupy yourself shuffling deck chairs.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-10-13 21:35 PDT
1 person found this helpful
Former Employee – worked at SUPERVALU full-time for more than 7 years
Pros – In marketing they had a flexible work environment where you can work from home, which I loved.
Cons – They have no real grasp of how to compete in the grocery business in this century. Until they start making serious changes to their business model they will not be able to compete. Merchandising runs the ship and until their focus on vendors instead of consumers changes, they cannot expect to change their trajectory.
Advice to Senior Management – Change everything you're doing right now. Seriously, everything.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-09-21 19:30 PDT
Current Employee – been working at SUPERVALU full-time for more than 10 years
Pros – Prior to 4-5 years ago, great place to work with inspiring mentors.
Cons – Leadership/Management disengaged and manage by fear.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-07 19:35 PDT
Current Employee – been working at SUPERVALU full-time for more than 10 years
Pros – The company paid checks on time most of the time. They gave me a pen for getting employee of the month.
Cons – This company is the most non family oriented companies I have ever worked for. Witnessed store managers intimidate employees into working when they are sick then if they get into trouble they say the employee had a choice to come in or not. Schedules are supposed to be posted friday prior to the week you work which allows very little time to plan family events. The companies journeyman wage is lower than almost all the competitors. 3rd party hotline service is faulty. Witnessed an assistant store director corner an employee and yell at them for turning him into the associate hotline.
Advice to Senior Management – Invest in your employees and promote people who actually care. Create real value for your customers and
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-07-10 14:55 PDT
Current Employee – been working at SUPERVALU
Pros – you meet all walks of life
you can get feedback from customers about what they do not like or what they like
you can shop before leaving work
Cons – where do I begin...they wont listen to employees input about lowering their prices to keep customers coming back. I worked for Acme for 39 yrs. and just retired with such an axe to grind. They (the company) keeps taking and taking; they dont realize they are pushing the shoppers put the door to cheaper stores where they can get more groceries for their money.
Advice to Senior Management – LOWER THE PRICES......TAKE A HINT FROM J.C. PENNEY. You have to help the American public and show you are wiling to take a cut yourself to get the economy rolling again. Craig Herkert is a great president and has some good ideas but supervalu wont let him carry out his vision.
No, I would not recommend this company to a friend
2012-02-09 14:19 PST
1 person found this helpful
Former Employee – worked at SUPERVALU
Pros – -pay
-full-time benefits
-WE environment (work at home)
Cons – So many to list......
-Incompetent managers
-Managers who aren't leaders
-Hostile culture
-No one works together
-Too many people doing the same duties/jobs (inefficient)
-Pay isn't good compared to other Fortune 500 companies
-Many people have sought professional counseling because the workplace culture was soooo bad!
Advice to Senior Management – I wouldn't offer it to the current leadership/management....they need new managers who are actually leaders. There are far too many middle managers who have trailed along the system for too many years and arent adding anything to helping the company change for the better. They are micromanaging because they are scared to lose their jobs, hogging up big paychecks, and waiting 5-6 years until they can cash out to retirement.
The only things I learned at SUPERVALU is what not to do when I am in management someday
SUPERVALU has a business transformation strategy, but its short term (get out of debt and sell the banners) its not long term.
GO ANYWHERE ELSE SO YOU CAN KEEP YOUR SANITY!!!
No, I would not recommend this company to a friend
2011-11-04 20:03 PDT
1 person found this helpful
Former Employee – worked at SUPERVALU
Pros – I was lucky enough to have a very understanding Pharmacist in Charge who was very flexible with my school hours and understood my school commitment. Since its a grocery store and pharmacy and pharmacy chain the prescription count is not overwhelming compared to our competitors walgreens and CVS. My store averaged about a 1000 scripts/week.
Cons – At the end of the day, senior management has the say on your job even if though have no knowledge of your work ethic and contribution to the company. Lack of communication from senior management. If vacation not used it is lost. Vacation is awarded annually. Pay increase is like 10 to 15 cents after u have reached top pay annually.
Advice to Senior Management – Not base management on who you know. It is very apparent in this company that upper management is not necessarily qualified but got the job through who they knew and of course...upper management consists of 95% of the caucasuian persuasion...gee, i wonder why.
No, I would not recommend this company to a friend
2010-02-20 09:34 PST
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