SYKES Reviews

Current Employee – been working at SYKES full-time for less than a year

Pros – - no commute
- Encouraging work environment

Cons – - VERY LOW PAY.
- Heavy tech requirements

Advice to Senior Management – Increase the base pay for these positions in order for the role to be attractive. As it stands no one can support a household with the current pay requirements.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at SYKES full-time for more than a year

Pros – Policies are n place and they strive to continually improve processes

Cons – Too much work for one person. Maybe a pay increase would be enough incentive. :)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SYKES full-time for less than a year

Pros – Great pay and benefits to match

Cons – It's a stressful job, metrics can be difficult to meet.

Advice to Senior Management – Keep doin' what you do!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SYKES full-time for more than 10 years

Pros – I have worked with Sykes for over 10 years and find it to be a fair and friendly company who provide career advancement, good benefits, a stable enviroment and good management.

Cons – As long as you do a good job and show up on time they will maybe work with your schedules. You need to have good attendance and know your job.

Advice to Senior Management – Communication and coaching are important.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SYKES part-time for less than a year

Pros – Work from home. Interview process very easy

Cons – Pay is not very good and no benefits. They also do not contribute to paying for phone line or internet

Advice to Senior Management – The position would be much more appealing if benefits were offered

Yes, I would recommend this company to a friend

Current Employee – been working at SYKES full-time for more than 7 years

Pros – Recognition for hard work
Flexible hours
Reasonable pay
Constantly Changing Environment

Cons – Constantly Changing Environment
Organization of Communication

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SYKES

Pros – overtime is good and pay is ok for first time workers

Cons – not enough room to grow and move up

Advice to Senior Management – relax

Yes, I would recommend this company to a friend

Current Employee – been working at SYKES

Pros – Great opportunities for advancement, Excellent training, good knowledge sharing, great people, decent pay, and excellent recognition. Not to busy. Fair and balanced management. Good tools. I love working for Sykes. They put me through college and I worked and gained alot of experience. Overall I cannot complain, until I learned that I would be layed off. It was not a bad business decision, more of a necessity, but it still is hard. I developed my best friends and life time contacts at Sykes. I would recommend Sykes as a Stepping stone, not a lifetime career.

Cons – Lower pay compared to competitors, constant changes, violatile market. Unqualified employees. Angry customers.

Advice to Senior Management – Keep the qualified people around. We always let the best people go to better paying Jobs.

Yes, I would recommend this company to a friend

Current Employee – been working at SYKES

Pros – Opportunity to work at corporate level

Cons – Not a lot of growth opportunities.

Advice to Senior Management – Communicate better with all levels. Promote TEAM atmosphere.

Current Employee – been working at SYKES full-time for more than 8 years

Pros – Really good place to learn.

Cons – Not many opportunities unless moving to other areas of expertise.

Yes, I would recommend this company to a friend