Sabre Reviews

Updated September 14, 2014
Updated September 14, 2014
375 Reviews
3.3
375 Reviews
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Sabre President and CEO Tom Klein
Tom Klein
92 Ratings

Review Highlights

Pros
  • Very good work/life balance with all the benefits of remote work (in 59 reviews)

  • Flexible work from home policy but hear that it might be changing soon (in 53 reviews)


Cons
  • Very little regard for work-life balance overall and compensation is below market (in 25 reviews)

  • Sabre was not flexible in terms of working options, for instance work from home (in 8 reviews)

More Highlights

21 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    I was never allowed to do the job I was hired for and was never allowed to get training to better myself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Configuration Manager in DFW, TX
    Current Employee - Software Configuration Manager in DFW, TX

    I have been working at Sabre full-time (more than 10 years)

    Pros

    The only two pro's for me are the paycheck and due to my seniority my vacation time.

    Cons

    My manager is only interested in pleasing his boss, if we don't meet his bosses standards then we don't meet his. And since Sabre has laid off a lot of people worldwide in the past year he uses that to try to get us to work. I also was never allowed to get training in the programming skills that I was hired to do and since then I have been unable to get training in the skills that I am expected to use daily.

    Advice to ManagementAdvice

    Hire managers that care about their employees and stop worrying about hiring the best people in the business and worry about empowering the people that already work there.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Laid off from Sabre and still unemployed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Doesn't Matter in Southlake, TX
    Former Employee - Doesn't Matter in Southlake, TX

    I worked at Sabre full-time (more than an year)

    Pros

    Employees were allowed to work from home at times except Fridays although some teams were allowed to do that which didn't make sense.

    Cons

    Management and above didn't care about the employees and played favorites. Utilize all employees on a team so that everyone can be engaged and not just the favorites.

    Advice to ManagementAdvice

    Address conflicts on the team to avoid a hostile environment instead of hoping it will just go away. Act like you care about your employees and their career path/growth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 13 people found this helpful  

    Amazing people, clueless and politically driven management. But don't screw yourself over by working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Southlake, TX
    Former Employee - Analyst in Southlake, TX

    I worked at Sabre full-time (more than 3 years)

    Pros

    The people at Sabre are amazing. Extremely polite, and wonderful people who each have their own story. People at Sabre help each other to grow and learn.The environment is beautiful and the cafeteria has pretty decent food.

    Cons

    Managers who don't protect their employees, SVP's who are yes men, employees viewed expendable. The recycling bins, and the lack of privacy at work. Sometimes you just don't want to be bothered. Sabre was an amazing place to work when Sam Gilliland was President/CEO. I think that it says a lot when he left. He knew that 10% of the work force would be let go for their new "vision." Sabre doesn't need a new vision, it just need to utilize the number of tools it already has. Do we use any of our acquisitions? How about all these dashboards that no one uses, and we waste time building? Travelocity could have been saved, if we spent more time trying to fix things, instead of trying to fix the surface problems. With a marketing campaign as strong as Travelocity has, why would you throw that brand away? Unnecessary long hours. This isn't Deloitte, this is a tech company. What is the need to work ridiculous hours? To prove you value your work life more than a real life? They promise a work life balance, but really it is more of a work work and no life balance. WFH days are of the devil at Sabre. If you WFH, it is assumed that you don't do work, even though you have emails and actual work completed to prove that you are working. Just because your manager doesn't wfh doesn't mean that you shouldn't be able to. Why are only some policies upheld in certain departments? Why does Finance follow its own policies. Shouldn't policies be company wide?

    SVP's who just nod their head yes. It is like a bobble head that doesn't stop. Why not double check with your team to see if they have the capacity to complete the work? How about not forgetting the work that you assign? Completed projects and when presented having an SVP wondering what it is for. Remember, you asked me for this? You have SVP's who sugar coat. Sugar coat a massive lay off by saying that this is for the good of the company. It is all about the vision that they are trying to create. For the betterment of the entity as a whole. Lying to people, instead of working with them and being honest. Did you that honesty goes a lot better with then false hope?

    Then you have the managers who were at one time your colleague but now your boss. Which is fine. But then they let their personal problems hinder their perspective and take it out on their employees. And they make your job a living hell for as long as they can, because their personal life sucks. Instead of screwing over your employees, why don't you help them out? Teach them ropes, understand what they are interested in? Stop being fake, pretending to be this happy go lucky individual. Why don't you be honest?

    Advice to ManagementAdvice

    Be honest. Is it so hard? So you heard that there would be lay offs? Well tell us. We would appreciate you more for it. This so called vision, is nothing but fluffy way of saying, "Hey, we screwed up real bad, but lets put some big words on a poster and increase the lack of company morale!" Sabre is screwed, especially with the type of people running it today. Everything is politically driven, to see who can gain the most. It is cut throat, and unnecessary.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer, Contributor in Los Angeles, CA
    Former Employee - Software Developer, Contributor in Los Angeles, CA

    I worked at Sabre full-time (more than 10 years)

    Pros

    Better benefits than the company I worked fro before Sabre took over.

    Cons

    Sabre is shiftless and they don't care about their employees. The are always concerned about the bottom line. They will cut your throat to save their own neck.

    Advice to ManagementAdvice

    N/A

  6. 6 people found this helpful  

    Don't work here..run for somewhere else

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sabre

    Pros

    Good cafeteria food, covered parking.

    Cons

    This place lays off workers like crazy. You will walk in one day thinking it's just another day at the office, thinking you're performing well, and BOOM...a 5 minute ambiguous meeting full of jibberish about the company needing to reduce expenses yadda yadda and your job (along with scores of others) is one of those things to cut. They'll pull this 2 weeks before Christmas so obviously they don't even care about morale and what the employees lucky enough to still have a job after a mass layoff will think. What a COMPANY!! If they didn't screw up running it so badly, they wouldn't have to resort to worrying about their financials that they have to churn through an annual hire/fire cycle.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Painfull!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Southlake, TX
    Former Employee - Anonymous Employee in Southlake, TX

    I worked at Sabre full-time (more than an year)

    Pros

    Not working there any more!

    Cons

    Finger pointing, back-stabbing, micro-managing, no annual raises

    Advice to ManagementAdvice

    If you want to recruit and keep valued employees, treat them as such!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Work here if you don't want balance and like managers who throw you under the bus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager in Southlake, TX
    Former Employee - Senior Marketing Manager in Southlake, TX

    I worked at Sabre full-time (less than an year)

    Pros

    Good benefits and casual dress code

    Cons

    This was by far the worst experience I've ever had at a company. Managers take credit for their teams' work but throw them under the bus when something goes wrong. Coworkers will stab you in the back. Management will hold it against you if you can't stay past 6pm because of childcare issues. There is a reason this company cannot recruit or retain talent, it is a horrible place to work. I worked 60-80 hours/week consistently (even working on most weekends), and was told I was not getting enough done. My manager refused to remove anything from my plate, even though she couldn't articulate why certain deliverables were needed or how they would be used. This culture comes from the top down, if you want to be rewarded, get into the inner circle and make sure you're the first one in and the last to leave (even though you won't get an actual desk assigned to you because of "flex" scheduling).

    Advice to ManagementAdvice

    Fire your mid-level managers and hire people who actually understand how to motivate their employees. Gain some understanding that people have lives outside of work, and work life balance is not a "perk," it is necessary if you want happy, productive employees. Try surveying employees more than once every few years and then listen to them. My coworkers were all miserable, this was not an isolated incident.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Command and Control Management Style at Sabre Airline Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Southlake, TX
    Current Employee - Anonymous Employee in Southlake, TX

    I have been working at Sabre full-time (more than 3 years)

    Pros

    - Beautiful campus, green LEED certification building and recycling programs
    - Free Coffee
    - Great Cafeteria with healthy options
    - Health benefit options and programs throughout the year to encourage healthy living

    Cons

    - Former AMR / American Airlines company which still ignores and defends bad managers
    - Many managers have little to no leadership or motivational skills
    - Quality of data and services they provide is generally out dated, not accurate and overpriced compared to the competition
    - Cultural diversity is heavily weighted by temporary foreigners from India with bias towards women, and other employees, similar to the CAST systems in their own country
    - English is the second language spoken here, not English. Very difficult to understand during meetings and conference calls
    - Promises are not kept, be sure to get everything in writing before working here
    - Google type atmosphere quickly fades once the smoke and mirrors go away
    - High employee turnover, ask why the previous employees left and why there are so many current job openings, its not all because of growth
    - Bad reputation among current customers
    - Obscene profit margins, yet tight fisted managers who demand more profits and higher margins

    Advice to ManagementAdvice

    - Hire more industry professionals with leadership skills, not MBA's who never worked in the airline industry or technology people with no personality.
    - Technology people are good at Technology, and generally do not make good leaders, mentors or motivators
    - Move all the off-shore business units under one roof to the USA
    - Make HR more about helping employees than supporting and defending bad managers
    - Eliminate old school managers who still embrace the Command and Control management style
    - Treat others how you want to be treated, and encourage this simple Golden Rule with other leaders and managers

    Doesn't Recommend
    Neutral Outlook
  10.  

    Not for Technical Minded People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Lead in Southlake, TX
    Current Employee - Tech Lead in Southlake, TX

    I have been working at Sabre full-time (more than 3 years)

    Pros

    They might let you work from home sometimes
    Lot's of events if you are in Southlake.

    Cons

    Really not the best place for technically minded people. The business side likes to use lot of buzzwords and have a general overview that developers are a commodity. There is also a lot technical people in charge from when Mainframes ruled the earth.

    This results in lots of offshoring and badly designed systems. If you really like working on systems like it still the late 80's then you will love this place.

    It actually quite shocking how little people in key positions know. One positive thing is missing release dates are the norm so you really don't have to work very hard.

    Sabre actually works like a bunch of very small businesses this results in lots of duplication and products looking like they came from two different companies.

    Also sometimes who you report too just simply do not make sense like US developers having offshore developers as managers.

    Requirements from marketing are a joke and change on a daily basis.

    Advice to ManagementAdvice

    Hire an outside firm to go in and cut the dead weight and leave nothing sacred. Also remember you get what you pay you best developers are leaving faster then you can hire them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    If you like working in a sweatshop, this is the place for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Southlake, TX
    Former Employee - Marketing Manager in Southlake, TX

    I worked at Sabre full-time (less than an year)

    Pros

    The company does some great community and environmental outreach, and the industry is moderately interesting

    Cons

    Sabre acts more like an airline than a software company and wonders why they struggle to recruit and retain talent. They claim to want new ideas, but if you come in with new ideas, you will quickly get but on the "naughty list". Managers are too afraid to say no, which means you are constantly in firedrill mode, however, when the fire is out, you are still expected to meet all of the arbitrarily set deadlines from the work you dropped in order to put out the fire. People here routinely work 60+ hours/week, and instead of thanks for the hard work, they get told they aren't working enough. This place will very quickly suck the soul out of you. On top of this, you can't trust your coworkers. They will say one thing to your face and stab you in the back to your managers. Managers do not protect their employees, they take credit for their employees' wins and blame employees for losses. Run away, do not work here if you value your sanity.

    Advice to ManagementAdvice

    Get rid of the airline mentality and learn how to value your employees. Be open to new ideas, and learn how to prioritize workloads. Just because you communicated something would be done by a certain date doesn't mean you have to stick to that date if other, more important, projects come up. Employees in AS are overworked and miserable, these kinds of employees will continue to decline in productivity unless something changes. The measure of a good employee should not be that he or she is in the office from 6am-8pm, it should be in the quality of work he or she produces.

    Doesn't Recommend
    Positive Outlook

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