Sabre

  www.sabre.com
  www.sabre.com

Sabre Reviews

Updated December 9, 2014
Updated December 9, 2014
393 Reviews
3.3
393 Reviews
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Recommend to a friend
Approve of CEO
Sabre President and CEO Tom Klein
Tom Klein
97 Ratings

Review Highlights

Pros
  • Managers don't pressurize employees unnecessarily; they respect your work-life balance (in 62 reviews)

  • Flexible work from home policy but hear that it might be changing soon (in 54 reviews)


Cons
  • Very little regard for work-life balance overall and compensation is below market (in 27 reviews)

  • Work from home depends on manager and the team you are working in (in 7 reviews)

More Highlights

63 Employee Reviews Back to all reviews

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  1.  

    There is a reason most people haven't heard of Sabre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in Southlake, TX
    Former Employee - Finance in Southlake, TX

    I worked at Sabre full-time (more than 5 years)

    Pros

    Flight benefits were great when part of AA, but that changed drastically for those of us that came later. Lots of smart people in Finance who had MBA's. Some interesting work, but may have changed in recent years.

    MBAs get paid reasonably well compared to overall market, and much higher than ordinary Sabre hires.

    Cons

    Pretty much the whole company. It runs despite the management and politics. The business model for the CRS portion of the business is being a middleman, and many customers and partners attempt to bypass Sabre. Too much focus on developing new products that customers don't want or don't like using. The name recognition for Sabre severely lacks relative to the portion of the travel industry that it touches.

    There is limited impact that management and all the planning/analysis they put in place can have on the business. The CRS is just a database where you want to keep costs low for the information going in and going out. However, management did anything but when trying to grow their political organizations.

    The current senior management is just as clueless now as when they were middle management a few years ago.

    Politics can be extreme. MBAs have better opportunities for promotions and better pay/raises, though there is still extreme competition within that group, and not the best job to take out of business school, unless you are fanatic about company politics and doing lots of useless work.. Its ridiculous how many MBAs Sabre hires with good salaries, and then chooses to only develop a select group of them almost from day one. Many leave for better jobs/companies with better business models and greater impact.

    For those who are not hired as MBAs, understand that you won't be paid as much. This is market driven and not unique to Sabre.

    The Sabre brand is not all that well known, and other employers don't often know what it is, much less understand what the company does.

    Advice to ManagementAdvice

    Get a clue. Realize that the business is a quasi-utility, not a startup or "tech" company and manage capital and overhead more efficiently and responsibly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Disrespectful and distrusting senior management creates a hostile and uncomfortable work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance
    Current Employee - Finance

    I have been working at Sabre full-time

    Pros

    - Good location.
    - Nice campus.
    - Good cafeteria.
    - Covered parking?

    Cons

    Low salary.
    Disrespectful management.
    I never knew the true meaning of "micromanage" until I came here.
    No work-life balance. (65 hour weeks are not only common, but expected)
    Holidays/PTO are mostly for "show". Go ahead and TRY to get a day off. I dare you.

    Advice to ManagementAdvice

    Most employees do, in fact, know what they're doing. Treat them that way.
    It is never appropriate to talk down to an employee. If there are true performance issues, address them professionally.
    Assume that people do care and want to succeed. Stop treating people like an inconvenience.
    If you want talent, you need to pay for it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Could be a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst in Southlake, TX
    Former Employee - Senior Financial Analyst in Southlake, TX

    I worked at Sabre full-time

    Pros

    Industry is interesting, overall culture is good, vacation is great

    Cons

    No work/life balance, raises are minimal, pay is not great, VERY high turnover in finance at senior levels and below, some work can be very boring, lots of layoffs in the business units. MBAs will make almost twice as much for a role that is the same or even easier.

    Advice to ManagementAdvice

    Sabre wants to build extraordinary teams but doesn't want to pay money for these extraordinary teams and is always trying to save on salaries. That will never work.

    Doesn't Recommend
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  5.  

    Challenging Work Environment with Flexible Work Arrangements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - PGM in Southlake, TX
    Former Employee - PGM in Southlake, TX

    I worked at Sabre full-time (more than 3 years)

    Pros

    Challenging projects, flexible work arrangements, fast moving pace. Some good leaders in the pack. These bright points gives you some hope for the future.

    Cons

    Regular layoffs, aggressive work environment, tolerates bad behavior when it comes from senior leaders. This is causing a general uneasiness under employees.

    Advice to ManagementAdvice

    Start cleaning from the top when laying off. Hold senior leaders accountable. Change the cut throat environment.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Very poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Southlake, TX
    Current Employee - Anonymous Employee in Southlake, TX

    I have been working at Sabre full-time (more than 10 years)

    Pros

    Telecommuting options are sometimes available.

    Cons

    poor leadership results in ineffective teams

    Advice to ManagementAdvice

    Train leaders and build functional teams

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Position was outsourced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Systems Analyst in Southlake, TX
    Former Employee - Business Systems Analyst in Southlake, TX

    I worked at Sabre full-time (more than 3 years)

    Pros

    My first manager was fantastic. Hands off, not micromanaging and knew that her team knew their jobs and let them do them. Great WFH policy.

    Cons

    Then I was reorg'ed to a new manager. This manager chose to outsource my position to the Sabre office in Uruguay. This transition was degrading and insulting. I was given six months notice of the layoff and offered a great compensation package but with one restriction. I was forced to train my replacement two weeks before my departure. If I refused, there would be no compensation. The new manager had the audacity to invite me to the team lunch "Welcoming" my replacement to the team.

    Advice to ManagementAdvice

    Outsourcing isn't always the answer to everything.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Seeking escape route

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Southlake, TX
    Current Employee - Senior Software Developer in Southlake, TX

    I have been working at Sabre full-time (more than an year)

    Pros

    Location is great for me. Pay is decent. Benefits are good.

    Cons

    It's full of cliques. Very little to nothing is based on merit but instead on how you can market yourself. Most employees who are interested in just doing good work will be disappointed by the constant nonsense and drama.
    Amateurs and minor intellects will be your superiors and your opinion will be unwelcome.
    Groupthink is the the only acceptable opinion. Tolerance is high, as high as long as you agree with the group and their cult leaders.
    Many going along to get along. The truly gifted people have already left.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Technology is very outdated. Innovation is not happening quick enough to keep customers and employees happy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Southlake, TX
    Former Employee - Anonymous Employee in Southlake, TX

    I worked at Sabre full-time (more than an year)

    Pros

    Flexibility with schedule. Good benefits. The Southlake campus is nice. The travel industry is very dynamic and the work is interesting.

    Cons

    Too many project managers and disparate systems and processes. Teams are in silos and have their own agendas. Collaboration isn't encouraged. Customers are not happy. Technology is very outdated, and it takes way too long to get anything built.

    Advice to ManagementAdvice

    Stop hiring project managers to run reports. Start listening to your customers and innovate! Employee retention is an issue!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great name to have on my resume, but it's time to get the hell out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sabre

    Pros

    Senior leadership is responsive to requests from employees. Changes are being made around campus. Campus is Eco-friendly and there are several employee groups one can join based on one's interests. Volunteering is important to the company. Depending on the team, there are flexible work from home policies, flexible hours, and the potential for work/life balance.

    Cons

    The company is currently undergoing a lot of change. With being public, mostly new senior leadership, and some of the "old Sabre" still around, it's a very confusing environment. They want us to innovate, but budgeting, legacy systems, and fear of failure prevent that from happening 95% of the time. Depending on the team, work environments can be brutal, overly competitive, micro-managed by non-managers, and uncomfortable to work in. It is not a terrible place to work, but one needs to be cautious of the team they join and aware of the changing culture. Hopefully is it evolving for the better, but only time will tell.

    Advice to ManagementAdvice

    Engage more with top talent to create top products. Revamp campus to be more conducive to any personality work environment. Stop giving power to those who are stuck with the old way Sabre ran, and instead listen to the new ideas.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Micro-managed beyond comprehension and required to hit moving targets.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sabre

    Pros

    The people - without a doubt, overall the best group of people I have found in my entire career. There is a high degree of integrity here and pride in their work. You will not be working with slackers. The option to work from home is nice, if you can get it. Different managers will restrict this option, so make it part of your contract if it is important to you.

    Cons

    The micromanaging is out of control. I've never worked anywhere that makes more of an effort to un-empower their employees. They claim they want innovation but provide no ownership over your work. In some divisions, leadership at the highest levels is seriously lacking, as the SVP's just bicker over their power & territory. Even at that high level, they refuse to work together, and everyone under them ends up just trying to keep their heads down to stay out of the fray.

    Advice to ManagementAdvice

    Please empower your employees. People at director levels and above should not be doing the work anymore. Ask them how they manage their projects. If the response is scheduling meetings every week, then they don't understand automation and how to manage workloads properly. You have an impeccable staff down to the lowest levels. Don't squander that asset by using management techniques best left in the 80's.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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