Sabre Reviews

Updated September 10, 2014
Updated September 10, 2014
371 Reviews
3.3
371 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sabre President and CEO Tom Klein
Tom Klein
91 Ratings

Review Highlights

Pros
  • Very good work/life balance with all the benefits of remote work (in 59 reviews)

  • Flexible work from home policy but hear that it might be changing soon (in 53 reviews)


Cons
  • Very little regard for work-life balance overall and compensation is below market (in 25 reviews)

  • Sabre was not flexible in terms of working options, for instance work from home (in 8 reviews)

More Highlights

132 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    Decent place to work; Not what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Southlake, TX
    Former Employee - Senior Software Developer in Southlake, TX

    I worked at Sabre full-time (more than 8 years)

    Pros

    People are mostly good-natured and fun.
    They like them some technology.
    Nice facilities.
    Lax dress code.
    Work from home allowed.
    Many long-timers.
    MBA club - Does not make it easy. MBA managers have higher expectations.
    Great place for women, not so much for men. They go overboard on the PC and fairness crap to the detriment of non-preferred classes.
    Compensation decent - once in, they will claim to be restricted to low percentage adjustments so negotiate for max before hire. Ask for the salary range for the job. Ensure you are in the correct band - Developing, Proficient, Expert. At least ask for median.
    Job ID can determine bonus amount. If code is 40123, code 50123 has 2x bonus and salary range. The 5 job may not be available, but ask about promotion.

    Cons

    Regular reorganizations.
    No dedicated office space.
    Open floor plan/noisy.
    Loyalty to owners/stock price bring annual layoffs - Merry Christmas.
    Love outsourcing - can make for 1am conference calls and 20+ hour days.
    Shrinking customer base.
    Do not see as a growing business.
    Terror activity can have large, immediate impact to business.
    MBA club - creates a class culture.
    Perception of veiled hostility toward men.

    Advice to ManagementAdvice

    When laying people off, cut the non-performers. Across the board/everyone has to lose a head layoffs do nothing but allow managers to be vindictive to the people they don't like and demoralize employees. For all of the layoffs I went through, I was always amazed that some people were not impacted.

    Make HR do something worthwhile. HR should have a current profile of every employee. Shutting down a business unit and want to keep good employees? HR should be able to place them in one day. Career planning and management? HR should have current information so they can actively assist employees meet their goals. HR does nothing but manage the happy on-boarding and the hard-feelings off-boarding. You should invite all employees that have been laid off over the years to watch when HR has a purge. Would be a good opportunity for a happy hour. No, I was not laid off. I don't like HR as they don't help employees.

    You speak of mentoring. Sounds great doesn't it. Maybe add a formal structure to it?

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good internship experiences

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sabre as an intern (less than an year)

    Pros

    Interns can learn a lot of things here, from peers, managers, and senior executives. Also, the pay is good.

    Cons

    The culture of the company is just OK, not many cooperation across different groups, sometimes the job can be boring, depends on the projects

    Advice to ManagementAdvice

    Provide better food, organize more networking events

    Recommends
    No opinion of CEO
  3.  

    Very interesting industry & good people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Southlake, TX
    Former Employee - Financial Analyst in Southlake, TX

    I worked at Sabre full-time (more than an year)

    Pros

    I really enjoyed the fact that Sabre really took pride in the community around them. There were so many community service opportunities and Sabre allowed a certain number of work time hours to pursue them. From my experience in my group, my manager always "had my back" and really stood up for and believed in the people beneath him. There was also a very flexible environment with working from home options. The actual options available to you for WFH varied depending on the group you are with.

    Cons

    In the group I was in it was very difficult to get a promotion and moving around the company was difficult if your group was under-staffed. You would get "blocked" so to speak from the upper management.

    Advice to ManagementAdvice

    Be as transparent as possible with employees when questions are asked.

    Recommends
    No opinion of CEO
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  5.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sabre full-time

    Pros

    Great company to learn a lot from, especially if you're a new grad. Sabre is engaged with almost every facet of travel and with many technologies, both currently in use and on the drawing boards of many large companies for the future.

    Cons

    Too much analysis and slow to take action.

    Advice to ManagementAdvice

    Experiment more with different business strategies.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Nice place to work...lots of very intelligent engineers to work with and learn with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Southlake, TX
    Current Employee - Senior Software Developer in Southlake, TX

    I have been working at Sabre full-time (less than an year)

    Pros

    Computer engineering processes are in-place and they work quite well. I'm talking about peer code reviews and quality assurance. The group I was lucky enough to work in had an excellent set of processes that every single 'project' or 'upgrade' went through.

    Cons

    Physical work space (Southlake, TX...their world-wide headquarters) was quite confining and not conducive to good or high levels of concentration. People always interrupting you, talking to your neighbors...just generally not what I'd call an easy place to concentrate in.

    Advice to ManagementAdvice

    Don't hire and fire so rampantly (and religiously). You are losing a lot of good people by doing what you do when it comes to the constant threat of new layoffs.

    Recommends
    No opinion of CEO
  7.  

    Full of smart, experienced, industry-saavy people who are good to work with but organization is slow to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sabre full-time (more than 10 years)

    Pros

    Worked here for over 10 years until leaving for a better opportunity in the industry. The people make this a great place to work. They are smart people who know the industry very well and are happy to share their knowledge with you. Pay is above average for the travel industry and market for companies outside the industry. Benefits were also very competitive with many other industries. I was able to advance my career and grow responsibilities w/o leaving the holdings company.

    Cons

    1. The plus is also a minus. With so many experienced people, it can be tough to find advancement opportunities. It is a culture of who you know and what projects you've worked on or lead.
    2. The GDS business (the core of Sabre) is a mature industry and thus is primarily managed to profitability rather than top line revenue growth. Not a big deal if you are a finance person but maybe it is for someone in brand marketing.
    3. The company is still trying to find ways to grow. It has done acquisitions, it has incubated businesses and it hasn't hit a home run or even a double yet. Perhaps that will change but it struggles to find growth outside of its airline technology business.

    Advice to ManagementAdvice

    It's time to rip off the band-aid and get to the future. That means taking some risk with acquisitions but it also means taking risk in terms of talent management. I think some people are allowed to stay too long.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Mostly good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Manager in Southlake, TX
    Current Employee - Solutions Manager in Southlake, TX

    I have been working at Sabre full-time (more than 10 years)

    Pros

    Flexibility, good pay, lots of opportunities to move to around to different jobs at a lateral level, fairly low benefit costs compared to some other companies

    Cons

    Upward promotion is not always easy unless you have a senior level sponsor, overly complex organization structure with too much matrixing, need more clear definition of roles / responsibilities to hold people accountable

    Advice to ManagementAdvice

    Promote from within as opposed to hiring externally for more senior positions

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Ups and Downs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Southlake, TX
    Current Employee - Product Manager in Southlake, TX

    I have been working at Sabre full-time (more than 3 years)

    Pros

    The work environment and people make for a great place to work. The aviation industry is very interesting and have given me the opportunity to travel to very cool places and always have challenging problems to solve. It depends on the position but I have extremely great flexibility and work life balance and most every coworker that I know would agree. People have been hard on the new CEO, Tom Klein. My opinion is that he is a pretty standard executive and most people I know don't like him because he has a very different style of management than the last CEO, not necessarily worse.

    Cons

    There is very limited visibility into what upper management is thinking. Proposals are sent "up stairs" but you never seem to get an answer or even get a feel for how they took the proposal. Recent change (and moves to get there)to being a public company has seemed to hurt employee morale more than help

    Advice to ManagementAdvice

    Please improve visibility into decisions

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good company, great people!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Director in Southlake, TX
    Former Employee - Technology Director in Southlake, TX

    I worked at Sabre full-time (more than 10 years)

    Pros

    Sabre provided me an excellent opportunity to grow and learn early in my career. The majority of my bosses enabled me to excel in learning technology and commercial agreements. I also had a couple very good mentors and guided me to become very successful. There are four business units in Sabre and I spent my entire career on the travel agency side.

    Cons

    The "traditional" travel agency side of the business has been shrinking for years, but online agencies have filled back filled the void. From Sep 2013 through Mar 2014, Sabre laid off more than 1000 employees (likely closer to 1500) as they prepared to go public. When Sabre was a public company from 1999-2007, they had annual layoffs. In addition, over half of the executive team is new in the last 12 months.

    Advice to ManagementAdvice

    Personal and profession growth seems to be limited. Layoffs and instability in career path reduces employee productivity and drives stress in the workforce.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    interesting - challenging workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sabre full-time (more than 10 years)

    Pros

    Sabre is on top of new technology. Sabre is a green company, The HDQ building is energy efficient. They stand out for good social concerns. They take a stand on human trafficking and educate their employees about this tough topic. They are progressive in a lot of ways.

    Cons

    always in the reactive mode - very cost conscious now with limited view to the future

    Advice to ManagementAdvice

    listen to employees and customers

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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