Sabre

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Sabre Reviews

Updated August 11, 2014
Updated August 11, 2014
356 Reviews

3.3
356 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sabre President and CEO Tom Klein
Tom Klein
81 Ratings

Review Highlights

Pros
  • Work/life balance; groups with good knowledge and great cultures (in 55 reviews)

  • Good place to work - many employees are able to work from home (in 49 reviews)


Cons
  • Very little regard for work-life balance overall and compensation is below market (in 22 reviews)

  • Work from home depends on manager and the team you are working in (in 6 reviews)

More Highlights

55 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    Declining business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Southlake, TX
    Former Employee - Director in Southlake, TX

    Pros

    Pays well. Global company, somewhat high tech, and enables travel and tourism around the world.

    Cons

    Employees do not understand the business model and are not trained. Management is inept, focused more on their personal agendas and not the business. Layoffs are used frequently to adjust the cost side because revenue cannot grow. Company has many dissatisfied clients and struggles to innovate in a competitive environment.

    Advice to ManagementAdvice

    Find a way to grow revenue. And get rid of the VPs that are just clocking a paycheck.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Management Needs Hearts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AS CSS DC  in  DFW, TX
    Current Employee - AS CSS DC in DFW, TX

    Pros

    Flexibility and love supporting customers. Ability to travel to new places and encounter new cultures. Wonderfully generous colleagues and wealth of knowledge contained within the company's employees.

    Cons

    Management from top down is reminiscent of a college fraternity. Plans are discarded as middle-management rotates in and out. About 8 managers in the course of 2 years with the company.
    Annual reviews and merit compensation are a complete joke. Meaningful communication from upper management is incredibly weak. It looks like a good ol' boy's club to most of the company's hard working front line.
    I am embarrassed to tell my friends to apply for a job here.

    Advice to ManagementAdvice

    Communicate with the entire company in a clear way, without the usual corporate gibberish (Re: "Aligning for Growth and Technology Leadership"messages). Resonate with the employees by offering real reward rather than dangling carrots (Re: VCP). Value the incredibly talented human resources you have by not making them fear for their jobs every single day, but by making them feel they are valuable and integral to the company's future.
    Show that you still have some integrity and human decency. Look to leaders in the industry for management styles that shine, such as the leaders at US, soon to be AA.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 4 people found this helpful  

    Good company until the current CEO took over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Program Manager  in  Dallas, TX
    Former Employee - Principal Program Manager in Dallas, TX

    Pros

    Good place to work - many employees are able to work from home. Salary and benefits are good.

    Cons

    Very political upper management. If you aren't in "the club" you could be laid off should they need to reduce the workforce regardless of your tenure or skills. Technology is good but releases are expensive and take too long to release.

    Advice to ManagementAdvice

    Watch out...the competition is coming for you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Several varieties of clueless management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice campus and cafeteria. Friendly, competent and helpful co-workers. Able to work from home.

    Cons

    Revolving-door management. Overconfident, overcontrolling, clueless, grandiose and inscrutable in varying proportions. Mindless, unrealistic attempts to reduce knowledge-dependent, ever-changing tasks to checklists for offshore employees without the relevant background. This is a result of the belief that employees are completely interchangable, which derives from both wishful thinking and the desire to use cheap offshore labor. Customer-facing policies in disarray, creating needless thrash and knee-jerk reaction. Way too many useless meetings.

    Advice to ManagementAdvice

    Try getting lower-level managers who know something about what they are managing, or at least ones willing and able to learn. Try to avoid being given a snow job, unless you are engaged in doing same to your superiors.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    A company in irrefutable decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Researcher  in  Southlake, TX
    Former Employee - Researcher in Southlake, TX

    Pros

    1)Work from home policy is exceptional (in most departments) 2) The airline industry is a fascinating and dynamic one 3) Green company with a strong community presence; nice building 4) Easy opportunities to move around (horizontally)

    Cons

    It is unfortunate to see a company that was once a true leader in innovation relegated to one where buzzwords, marketing, and bureaucracy rule the roost. The CEO has championed a 'good old boys network' where loyalty beats merit and incompetent senior leaders enjoy inexplicable stability. Ideas are killed by bureaucracy and middle management who are too focused on expediency rather than on quality. Marketing team does ZERO reconnaissance learning how difficult it is to build a solution before selling a given product, often resulting in blatant lies to their customers and setting preposterous delivery schedules. 'Innovation' is one of a continuum of buzzwords that get thrown around with no substance backing it up. Sabre *used* to be an innovate organization delivering state-of-the art solutions. The organization does little-to-no R&D today and instead focuses on oscillating fixes from customer-to-customer. As a result, recruiting top talent has struggled, and their best and brightest often leave for better opportunities (usually within a year). I find many technologists have gone to Sabre only because it was a last resort. Most old-timers (of which there are many, at least in the Southlake HQ) have plateaued in their careers and are too risk-averse to accept new ideas. Excessive meetings, corporate fluff, and speaking without substance have become the norm. Some products are stable and serve their customers well; however most are buggy and far too immature to be brought to market, which the shoot first, ask questions later mentality wins out. Overcrowding in the Southlake offices exacerbate the stress experienced by employees. Unless you can afford a $700K-plus mortgage, plan on a minimum commute of 30 minutes on days you have to travel to the office.

    In short, this is not the Sabre of old. Might be a wonderful place for an MBA. For others, this is a sinking ship.

    Advice to ManagementAdvice

    Your turnover rate amongst your brightest new hires is at a staggering level. Find a way to retain them; most can get jobs elsewhere at the blink of an eye. Find a way to encourage collaboration across groups, and make sure marketing folks steak with technologists before making promises they cannot possibly deliver. Cut out several unnecessary layers of middle management (and several senior managers if possible). Get back to doing some R&D, and take a risk or two. Reduce overcrowding on campus, and just be more honest with your employees and customers alike.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Unmet Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Developer  in  Southlake, TX
    Former Employee - Lead Software Developer in Southlake, TX

    Pros

    Great benefits and pay. Some new technology opportunities, but guarded.

    Cons

    They outsource IT management to places like Poland, so you may report to someone overseas.

    Advice to ManagementAdvice

    Be much more progressive and open-minded with respect to technologies. Not every initiative needs to be governed by big IT processes.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager  in  Westlake, TX
    Former Employee - Senior Project Manager in Westlake, TX

    Pros

    Nice building, OK benefits, work is interesting

    Cons

    Excessive Overtime, high management turnover

    Advice to ManagementAdvice

    Hire some qualified experienced management who believe in supporting their employees, vs kids off the street who are looking to enhance their resume so they can land their next job/gig.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    What was once a great company is quickly losing its way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Marketing  in  Southlake, TX
    Current Employee - Director of Marketing in Southlake, TX

    Pros

    Great health, 401K and vacation benefits. Very environmentally aware culture that takes being green and community service very seriously and truly makes an impact.

    Cons

    The innovation is gone and the funding for it has dried up. Other (non-GDS) companies are much better positioned to win in travel in the long run. The bureaucracy and politics and investment decisions have slowly driven all of the most talented employees away. That (bright employees) used to be Sabre's strength, but not anymore. I look at the VPs and SVPs running things now and am absolutely amazed by their lack of knowledge and incompetence.

    Advice to ManagementAdvice

    Two things: 1) Put your money where your mouth is and invest in the areas you say hold the highest potential growth (both from a personnel perspective and new products/acquisitions), and 2) take a close look at who is leading each business unit - if the results aren't there (strategic goals, financial goals, and employee engagement) then make a change. And don't just move them to another business unit as you have historically done.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Nice enough but low pay for the hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Analyst  in  Southlake, TX
    Former Employee - Financial Analyst in Southlake, TX

    Pros

    They allow you to workout during lunch and it is very common in the finance department to go on runs together.

    Cons

    Far away from downtown Dallas or Ft. Worth (not ideal for recent graduates). They do not have a rotational program (as promised). They also expect a lot of face time (even though they pride themselves on saying they don't).

    Advice to ManagementAdvice

    Face time is not necessarily a good thing. Give feedback more often even if it is negative. Also give raises more often.

    No opinion of CEO
  11. 3 people found this helpful  

    Good company, lots of deadwood

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Product Marketing Principal  in  Southlake, TX
    Current Employee - Product Marketing Principal in Southlake, TX

    Pros

    Progressive, culturaly diverse, good work-life balance. Lots of good talent.

    Cons

    Too many 'veterans' who survive thru old boy/girl networks put up barriers to new blood, new ideas. Politics is rife and very pervasive in any position, Director and above.

    Advice to ManagementAdvice

    Shake up mid to upper levele management to break down cliques and favoritism. Objectively start measuring contributions of all positions Director and above, and offer retirement packages to low performers.

    No opinion of CEO

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